Bill Jackson Chevrolet Cadillac Buick GMC

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Reviews

Average Ratings

4.9
16 lifetime reviews.
  • BUYING EXPERIENCE AT BILL JACKSON

    I haven't done business with a car dealership in over (30) years because of the hassle you had to go through just to get the bottom line price on ...


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    I haven't done business with a car dealership in over (30) years because of the hassle you had to go through just to get the bottom line price on a vehicle. This time it was very different to my surprise. I seen on a web site a 2015 Chrysler Town and Country that Bill Jackson had on their lot in Troy Al. I made a call about the van and asked for a cash walking out the door price. The price and deal was made over the phone to also my surprise without any going back and forth. My wife and I drove (130) miles to the dealership the next day and the van was already sitting out front. The salesman that help us and went over all the feature with my wife and I was salesman Mr. Sam Johnson. He was very helpful and patient with us both. Mr.Jamie Myrick the Finance Manager was also very helpful in going through with us and explaining all the paper work. We decided to purchase an extended warranty which Mr Myrick took time to go over the different options that were available to us. He was most helpful in this endeavor. Before we left Mr Johnson seen to it that their people detailed the van and as an added Bonus the dealership gave us a full tank of gas. I know in any business you will come across people that you are unable to please. But not this time. Again I must say this was the best experience at a dealership I have ever had in the over (50) years of buying and trading vehicles, Thank you Bill Jackson in Troy Al.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • excellence ambiance

    I was treated like a human being. The most that I can say is excellent service, and I will like to purchase my next car for Bill Jackson.


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    I was treated like a human being. The most that I can say is excellent service, and I will like to purchase my next car for Bill Jackson.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great group to work with!!

    Mickey was very easy to work with and Very accommodating of our time and children. Jamie in finance was equally professional and very knowledgable...

    Dealer Response

    Thank you so much for taking the time to write such great feedback, Joseph. Congratulations on your new purchase! Our primary focus is to provide ...


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    Mickey was very easy to work with and Very accommodating of our time and children. Jamie in finance was equally professional and very knowledgable of products and options. Both should be commended for their professionalism, ethics and efforts to make our purchase so smooth.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write such great feedback, Joseph. Congratulations on your new purchase! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Mickey and Jamie were able to satisfy that. If you have any questions or concerns regarding your new vehicle, please feel free to contact us. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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  • Great Service.

    Courtesy, kindness, and speedy proper work on my vehicle. service mgr's are always right on the spot to help and make sure your experience is a g...

    Dealer Response

    James, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. I...


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    Courtesy, kindness, and speedy proper work on my vehicle. service mgr's are always right on the spot to help and make sure your experience is a great one.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    James, it is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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  • Great Dealer, friendly and hard working staff.

    Very friendly, very honest. Everyone worked hard to find just the right Colorado for me, at the best price possible.

    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your comments with our staff. We pride ourselv...


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    Very friendly, very honest. Everyone worked hard to find just the right Colorado for me, at the best price possible.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your comments with our staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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  • My Best Car Buying Experience

    Friendly salespeople, very reasonable document fee, and I got a great interest rate. I really left feeling I got a great deal.

    Dealer Response

    Your great feedback truly made our day, Trevor. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team w...


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    Friendly salespeople, very reasonable document fee, and I got a great interest rate. I really left feeling I got a great deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Your great feedback truly made our day, Trevor. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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  • Really great people to do business with

    It was awesome everybody waa really nice and courteous and fast to help us it was a very good experience

    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experien...


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    It was awesome everybody waa really nice and courteous and fast to help us it was a very good experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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  • great service

    The employees were all super in helping us with our needs! Unlike anywhere else we ever went!!!!!! We will definitely be shopping here again!!

    Dealer Response

    Thank you for your wonderful feedback. At Bill Jackson Chevrolet Cadillac Buick GMC, we always strive to meet the needs of our customers no matter...


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    The employees were all super in helping us with our needs! Unlike anywhere else we ever went!!!!!! We will definitely be shopping here again!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your wonderful feedback. At Bill Jackson Chevrolet Cadillac Buick GMC, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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  • Great service

    It was my first time shopping/dealing with Bill Jacskson and definitely a good experience. They worked to get me a truck exactly like I wanted. Ev...

    Dealer Response

    Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business...


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    It was my first time shopping/dealing with Bill Jacskson and definitely a good experience. They worked to get me a truck exactly like I wanted. Everyone was friendly and helpful. Made buying a new truck easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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  • Great service and good people.

    Good work and people who know what they are doing. Excellent dealership and I like to support local businesses. The shop was well kept.

    Dealer Response

    Thank you Ben! It's always great to hear from our guests and we appreciate you taking the time to give us feedback. If there is anything else that...


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    Good work and people who know what they are doing. Excellent dealership and I like to support local businesses. The shop was well kept.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Ben! It's always great to hear from our guests and we appreciate you taking the time to give us feedback. If there is anything else that we can do for you, please let us know. Take care! Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


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