Liberty Chrysler Dodge Jeep

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 26, 2018

    For my first time buying a car was great..... Never known that my experience there would be so easy going and comfortable..... Natasha made me feel comfortable... and i wasn't nervous any more..... You'll know that first jitters you get buying your first car..... All that went away when she sat down and talked to me about everything i needed to know..... Thanks for a great experience and making me feel comfortable there..... I love my new car..... H.B.....

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    Shopped for a new car
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  • 5.0 out of 5
    April 3, 2018

    Ms.Jen was very helpful in getting my part for antenna. She even replace my old antenna and put on my new one. Her services was excellent

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  • February 29, 2016

    The wife and I were looking to purchase a newer more spacious vehicle so we viewed a used Ford Flex on the lot. Wife didn't like it, so the sales lady,... Mrs White introduced us to a used, but emmaculant Jeep Grand Cherookee,,, we even tested it out for the weekend! Even though it was nice and spacious with an aroma of luxury, the gas mileage wasn't pleasing to my wife! We returned on Monday, to retrieve our Volvo, which was our trade in, the sales rep, listening to our needs and desires, pointed us to a Ford Fusion titanium that we viewed on their website over the weekend! Not only did the car meet all of my needs, my wife won't let me come home without the purchase! I got a more than fair amount for my trade in and the financial managers spoke to my wife and I personally and found a better interest rate with their financing than my pre approved bank offer from my financial institution! Shocking! This was the best vehicle buying experience that my wife and I have ever had! My 6 month old even likes it! Bottom line, great people, great business!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your kind words and praise Frederick. Crystal and I had so much fun getting to know you and your family while helping you find t...he right vehicle. If you guys ever need us you know where to find us! Have a great year and enjoy your Fusion!

  • 5.0 out of 5
    February 24, 2018

    Latasha made the buying experience extremely easy and hassle free, we were able to take care of everything that we could via phone / email so we only had... to go to the dealership once and were in and out in 3 hours with our new car !! Such friendly people and great experience !

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    Shopped for a used car
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  • 5.0 out of 5
    August 10, 2016

    Did not purchase my vehicle with Liberty but have a Dodge vehicle. Went in for check engine light and they found other issues covered under warranty that... fixed the issue and then some. Great turn around, fast shuttle service and friendly staff. I will utilize there service department for every fault my vehicle has. If I was in the market for a new vehicle, I would stop there first.

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Paul thanks for sharing! We truly appreciate your business and look forward to working with you in the future! It is always good to hear that what we ...do here is valued by our customers!

  • 5.0 out of 5
    March 26, 2016

    Troy and LaTasha took real good care of our whole family. Thank you so much for a great experience, and we are loving our "new to us" Town and Country.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Troy and I are so glad that you guys made the decision to purchase from us! It was a pleasure getting to know your family. We are happy that you trust...ed us to deliver. The shock on your face when we said your ALL done ......was PRICELESS! We told you we make it EASY!

  • 5.0 out of 5
    December 3, 2015

    We we're truly not shopping for a new car this time around just some information. We have come to this dealership multiple times and as always we we're... treated with much respect and given a great knowledge of what we we're asking. Troy Rhines our sales professional gave outstanding customer service as well as a great addition to our family fleet. All of the associates are always pleasant as well as professional. Thank you all so much.

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    Shopped for a new car
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    Dealer Response

    Thanks so much for your kind remarks about our dealership. Troy has been here for many years and is one of our best salesman. We are proud that you ha...d a great experience while shopping with us. We try to make it easy!

  • 5.0 out of 5
    October 30, 2013

    I was searching for a used car for my daughter and found exactly what she wanted at Liberty. I sent an email with a few questions about the car and got... a prompt response from Curtis. He answered all of my questions and I drove the 2.5 hrs to see the car a week later. All of the sales representatives and dealership personnel were very friendly and professional. I ended up buying the car and returning a week later to pick it up. They worked with me in every step of the process and made it easy for me. It was worth taking the drive. I would highly recommend Curtis and this dealership to anyone I know looking for a new or used vehicle. Thanks Liberty for working with me to make my daughter's Sweet 16 super special!

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    Shopped for a used car
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    Dealer Response

    Keith, you were a pleasure to work with buddy. I hope your daughter loves her new car for her birthday. I guess she will just have to stay in the dark... about the car until her birthday next month. Let us know if you need anything else and give your daughter a big happy birthday from your family at Liberty Chrysler.

  • 3.0 out of 5
    October 22, 2013

    Brought in a company vehicle that I had an appointment for. Service didn't know any thing about it. They wanted me to sign paperwork making me responsible... for the bill. I told them I don't own the car my company leases it and they pay for the service. Spoke with the no-service manager and he refused to speak to my company rep about it. I was surprised that their service dept. has gone downhill as they used to be good. I also purchased a new truck from them several years ago. Was told I'd get $500 off for being a veteran. Found out after you had to active duty or be a retired veteran. Had an issue with the air conditioning leaking on my truck under warranty. They refilled it as they couldn't find the leak. Air going out again but not taking it back to these guys as warranty is also over.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    - We strive to make all of our customers completely satisfied and do everything we can to not fall short of that goal. Please understand that the serv...ice department is required to have your contact information and your company's information for billing . This is the standard process for everyone that drops off a vehicle here or anywhere else. This is done so that service department and the ladies in the office know who to contact when the work is done as well as who is responsible for payment. Also, in regards to the discounts provided for being a veteran, we are a prior military dealership and we strive to help our military and veterans in every way possible. Unfortunately, Chrysler only allows the discount to be applied for a retired veteran or someone on active duty. Regarding the AC on your truck, we were unable to find any problem with your AC therefore it was not a problem we could resolve. We treat all of our customers with respect, and we pride ourselves for being a dealership that cares and understands. That being said, you are more than welcome back to our dealership for your service and car buying needs.

  • 5.0 out of 5
    June 2, 2013

    liberty worked with us and never gave up! Beth always had a great attitude and awesome spirits she offered us many solutions and options! aaron even though... I never seen his face I always talked to him over the phone hes a miracle worker. overall they make a GREAT team! everyone worked together kevin did an outstanding job at showing us the features on the car!

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    Shopped for a new car
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    Dealer Response

    Stephanie, It was great working with you and we hope you enjoy your new vehicle.

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