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Service department is a joke
The reason I wouldn’t recommend is not because of the dealership, but because of the service department. They have been extremely unprofessional with my husband and I, and have been giving us false information on when our vehicle will be finished and ready to be picked up. The service writer Jen Crowell laughs when she speaks to me and hangs up as soon as I try to express any type of frustration.
I’ve never in my life had this bad of customer service.
I’ve never in my life had this bad of customer service. They have kept our car for almost 3 weeks now and have been giving us specified days that it will be done and ready for pickup. They have never once called or emailed us for updates, the only reason we know anything is because we have to keep calling them to find anything out. I’m livid. And the service writer Jen Crowell laughs every time we speak as if this is a joke.
Troy was SOOOOOO amazing.
Troy was SOOOOOO amazing. If it wasn’t for him, we would of went to a different dealership. He helped us with a lot and he knew everything there was to know about the car. The man deserves a raise! He DEFINITELY has a customer for life. I will be back to get another car from him! Thank you so much Troy!
He was extremely kind and acknowledged everyone around
He was extremely kind and acknowledged everyone around and treated us all with respect. I’ve already recommended him to others !
Troy has been great and very helpful with everything with
Troy has been great and very helpful with everything with my husband and I. He has been very awesome!!
Outstanding customer service!!!
Troy the car salesman of the year and his wealth of knowledge on any make or model is very impressive. Troy's customer service is unmatch and l often call upon his skillset to assist with purchasing a vehicle in Texas. He is a person of character and filled with loving compassion for his co-workers and previous customers and new ones.
Troy’s excellent customer service and knowledge of the
Troy’s excellent customer service and knowledge of the vehicles he has on the lot was great! Definitely recommend him and liberty cdjr to anyone in the future
Troy was excellent.
Troy was excellent. Great inventory. Service department was helpful and courteous. Overall a fast and pleasant experience.
We have purchased 3 new cars from liberty Chrysler.
We have purchased 3 new cars from liberty Chrysler. The 1st one was a different sales person, but the second 2 were both with “Suspender Troy”. He is very knowledgeable and super helpful with everything we needed. He was able to answer any questions we had. He is not pushy, very laid back and fun to deal with. I have already told him the info for the next vehicle we will be purchasing and we can’t wait to have him as our sales rep again.
Troy was such a great person, talking with him made us
Troy was such a great person, talking with him made us feel like he was doing more than trying to make a deal… he went above and beyond and we left with our 1st new car (not used) and was beyond satisfied Thanks Troy and Dodge Dealership