All American Chrysler Dodge Jeep Ram of Odessa

The service person (Samuel) did a great job taking care of my vehicle. He was friendly and efficient. It’s always a pleasure to deal with a person like him.

The service person (Samuel) did a great job taking care of my vehicle. He was friendly and efficient. It’s always a pleasure to deal with a person like him.

Went to do a routine oil change on new ram 3500 i questioned the tech about my long fully start my truck. the dealer ship fixed it but upon inspection of my belonging I found that some very specific items missing where someone have to work to find. I spoke with the manager and he seemed unconvincing that he would help or even care total items stolen was 3000 when I told him he really look and spoke like he could care less its beed 4 days and no update and no return calls. sad to say I have spent a great deal of money there purchasing jeep, 3 duallys and a 2500

I really Liked it there, they are always ready to help and they are very nice.

Great customer service! Stephanie & Rocio helps us to get the best vehicle, I’m happy with my truck

One of the worst experiences I’ve ever had. Brand new Jeep, under 2 years old with a full factory warranty stopped working. Sat there waiting to be diagnosed for 45 days. No loaner was provided. Was told loaner would be provided after diagnosis and only for a week. Communication from dealership was poor, given sporadic updates and timelines that were not correct. When Jeep was finally diagnosed it was repaired within a day. I then asked for the vehicle to be detailed and thought they might just throw it because of all the trouble, of course they did not and charged me for it. We went yesterday and traded in that jeep for a new vehicle at a different dealership. Won’t be back, don’t buy from here.

Went in for my oil change and it was a fast drop off and pick up as well. Showed up a bit later than I intended but they were courteous about it.

Best service around town and very helpful and friendly staff at this location. Excellent and fast service

Easy and the service guy was so nice and extra caring. Thank you for making it a great experience

Back logged. I was told diagnostic would take 2-3 weeks and the last time I came back I was told they always said 30 days. I am now putting communications into writing. No loaners nor car rentals available. Not sure how long it will take them to fix after diagnostic test.