Elder Chrysler Dodge Jeep Ram

(5.0) 91 reviews

Dealer on Cars.com since December 2014

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 8:30 AM - 6:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 6:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 3:00 PM
Sun Closed
Mon 8:30 AM - 6:00 PM
Tue 8:30 AM - 6:00 PM
Wed 8:30 AM - 6:00 PM
Thu 8:30 AM - 6:00 PM
Fri 8:30 AM - 6:00 PM
Sat 8:30 AM - 3:00 PM
Sun Closed

Reviews

5.0
91 lifetime reviews. Includes reviews of Elder Chrysler Dodge Jeep Ram from DealerRater.com
  • Great. very helpfful

    The sales person was very sharp on product and answered all questions asked.

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome experience

    I found this dealership through the Ram website. They had the exact vehicle I was interested in. I was contacted by Internet manager-Kris who answered

    ...

    my questions and set up an appointment. I drove 124 miles to get there. On my arrival, Salesman-JT was waiting on me. We took a test drive and he was able to answer all my questions. JT got the deal I wanted. I met both of the Mr. Elder's who treated my like I was an old friend. When its time for another Ram, I'll be back!

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

  • OUTSTANDING SERVICE

    Two salesman have went over and above to make sure I was able to get into a new truck. After several attempts and adjustments I was able to purchase a

    ...

    2016 Dodge Ram 3500... Salesman: Seth Murphy & Andrew Shakleford. I personnaly recommend these two outstanding people for any and all of your car/truck buying needs. Elder Dodge in Athens, TX.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Service & Repair

Service Reviews

5.0

1 lifetime reviews of the Service Department.
Includes reviews of Elder Chrysler Dodge Jeep Ram from DealerRater.com

  • April 2012,we asked for service for a CD player and it...

    April 2012,we asked for service for a CD player and it has been a struggle since that day. Excuse after excuse and lack of return calls, and more excu

    ...

    ses by the CSR and the person behind the parts desk. I asking that the "owner" call me so I can explain and hopefully get some resolution for the lack of cooperation from Elder Dodge in Athens. It will be one year in April and multiple visits to the facility by my wife and myself only to receive a runaround excuse and promise to resolve the problem.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    Elder Chrysler Dodge Jeep Ram

    the customer brought his vehicle in with an inoperative stereo. We exchange the system for him and when the exchange company opened up his old one the

    ...

    y removed C.D.'s and found they were damaged and they threw them away. We have tried to replace them but are unable to find them. We offered to pay for them and asked if he can find them. He has not let us know if he has found them yet.


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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since December 2014


"An Athens, East Texas, Tyler & Corsicana area New & Used Car Dealership"
Elder Chrysler Dodge Jeep Ram
1798 TX-31 BUS Athens, TX 75751
New (903) 289-4049
Used (903) 289-4053
Service (903) 289-4023
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