Elder Chrysler Dodge Jeep Ram

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(96 reviews)
Visit Elder Chrysler Dodge Jeep Ram
Sales hours: 8:30am to 6:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 8:30am–6:00pm
Tuesday 8:30am–6:00pm 8:30am–6:00pm
Wednesday 8:30am–6:00pm 8:30am–6:00pm
Thursday 8:30am–6:00pm 8:30am–6:00pm
Friday 8:30am–6:00pm 8:30am–6:00pm
Saturday 9:00am–3:00pm 8:30am–3:00pm
Sunday Closed Closed

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New (903) 253-9166 (903) 253-9166
Used (903) 630-8527 (903) 630-8527
Service (903) 352-3875 (903) 352-3875

Inventory

See all 89 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2023.
At Elder Chrysler Dodge Jeep Ram, we love providing our customers with a friendly and welcoming atmosphere. We believe that all our guests deserve to be treated as part of the Elder family, which is why we offer transparent, hassle-free pricing and a cheerful environment you’re sure to appreciate. When you visit our Athens, TX, Ram dealer, you’ll be greeted by smiling faces and helpful employees who just want to assist you in any way possible. Whether you stop by to lease a new Jeep, buy a Ram or receive Dodge service, you’ll feel more than satisfied after leaving our Texas car dealership.
An Athens East Texas Tyler & Corsicana area New & Used Car Dealership

Service center

Phone number (903) 352-3875

Service hours

Monday
8:30am–6:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–6:00pm
Thursday
8:30am–6:00pm
Friday
8:30am–6:00pm
Saturday
8:30am–3:00pm
Sunday
Closed

Meet our employees

View all 7 employees View less employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(96 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elder Chrysler Dodge Jeep Ram from DealerRater.

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2.0

Cannot get parts

Cannot get my truck fixed. Have been waiting since November of last year and it is almost October now. Keep saying you are on the list you are next up.

2.0

Cannot get parts

Cannot get my truck fixed. Have been waiting since November of last year and it is almost October now. Keep saying you are on the list you are next up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Wonderful dealership!! Had the pleasure of meeting...

Wonderful dealership!! Had the pleasure of meeting Hayden Elder, owner, ona dealer trade I was on from Houston, Tx this morning. One of the sweetest nicest people on the planet! The Service Manager was so polite. I’ll tell you, when they say “Customer First” they take that seriously!!! Thank you guys, it was a pleasure meeting y’all today.

5.0

Wonderful dealership!! Had the pleasure of meeting...

Wonderful dealership!! Had the pleasure of meeting Hayden Elder, owner, ona dealer trade I was on from Houston, Tx this morning. One of the sweetest nicest people on the planet! The Service Manager was so polite. I’ll tell you, when they say “Customer First” they take that seriously!!! Thank you guys, it was a pleasure meeting y’all today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

False advertisement

Seen and ad on Facebook. False advertisement. Commented on the post on Facebook and they blocked me for telling the truth. I went there and the salesperson told me that I was wasting my time trying to get what was clearly said on Facebook.

1.0

False advertisement

Seen and ad on Facebook. False advertisement. Commented on the post on Facebook and they blocked me for telling the truth. I went there and the salesperson told me that I was wasting my time trying to get what was clearly said on Facebook.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Great Company

This has to be one of the best dealerships I've ever shopped with, the sale personal are great to work with, no being pushy, but friendly and caring, would buy from them again

5.0

Great Company

This has to be one of the best dealerships I've ever shopped with, the sale personal are great to work with, no being pushy, but friendly and caring, would buy from them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great dealership- No BS like others

Had been looking for truck for weeks. Went my closest dealer with the printout of the truck I wanted and where it was located. The sales manager told me if I didn't want the similar truck at his dealer he couldn't help me then he walked away. I called Elder and told salesman Oliver Beltran what wanted and here it was. Oliver called me back in a few hours and told me that truck will be at his dealer in morning and he would have everything ready to sign Worked with Mandy in business office and she was great also.

5.0

Great dealership- No BS like others

Had been looking for truck for weeks. Went my closest dealer with the printout of the truck I wanted and where it was located. The sales manager told me if I didn't want the similar truck at his dealer he couldn't help me then he walked away. I called Elder and told salesman Oliver Beltran what wanted and here it was. Oliver called me back in a few hours and told me that truck will be at his dealer in morning and he would have everything ready to sign Worked with Mandy in business office and she was great also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Excellent buying experience !!!

I purchased a pre-owned from Elder, Alexis Johnson and Forrest Elder are the BEST at customer service ! The truck was exactly what I was looking for and at a very good price . Alexis made sure that my buying experience was that of what I receive from the luxury dealers in Dallas. Bringing my vehicle and paper work to me in another town was A+++++++. Thanks Alexis.

5.0

Excellent buying experience !!!

I purchased a pre-owned from Elder, Alexis Johnson and Forrest Elder are the BEST at customer service ! The truck was exactly what I was looking for and at a very good price . Alexis made sure that my buying experience was that of what I receive from the luxury dealers in Dallas. Bringing my vehicle and paper work to me in another town was A+++++++. Thanks Alexis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Awesome experience

I found this dealership through the Ram website. They had the exact vehicle I was interested in. I was contacted by Internet manager-Kris who answered my questions and set up an appointment. I drove 124 miles to get there. On my arrival, Salesman-JT was waiting on me. We took a test drive and he was able to answer all my questions. JT got the deal I wanted. I met both of the Mr. Elder's who treated my like I was an old friend. When its time for another Ram, I'll be back!

5.0

Awesome experience

I found this dealership through the Ram website. They had the exact vehicle I was interested in. I was contacted by Internet manager-Kris who answered my questions and set up an appointment. I drove 124 miles to get there. On my arrival, Salesman-JT was waiting on me. We took a test drive and he was able to answer all my questions. JT got the deal I wanted. I met both of the Mr. Elder's who treated my like I was an old friend. When its time for another Ram, I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

OUTSTANDING SERVICE

Two salesman have went over and above to make sure I was able to get into a new truck. After several attempts and adjustments I was able to purchase a 2016 Dodge Ram 3500... Salesman: Seth Murphy & Andrew Shakleford. I personnaly recommend these two outstanding people for any and all of your car/truck buying needs. Elder Dodge in Athens, TX.

5.0

OUTSTANDING SERVICE

Two salesman have went over and above to make sure I was able to get into a new truck. After several attempts and adjustments I was able to purchase a 2016 Dodge Ram 3500... Salesman: Seth Murphy & Andrew Shakleford. I personnaly recommend these two outstanding people for any and all of your car/truck buying needs. Elder Dodge in Athens, TX.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Family atmosphere

I have bought many vehicles, by far this is was the best experience I've had. There's absolutely no pressure they talk to you like your family and sales staff was very polite. Hayden Elder is like no other owner I've ever met. I will gladly drive another two hours for my next vehicle.

5.0

Family atmosphere

I have bought many vehicles, by far this is was the best experience I've had. There's absolutely no pressure they talk to you like your family and sales staff was very polite. Hayden Elder is like no other owner I've ever met. I will gladly drive another two hours for my next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Great. very helpfful

The sales person was very sharp on product and answered all questions asked.

5.0

Great. very helpfful

The sales person was very sharp on product and answered all questions asked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 96 reviews