Mercedes-Benz of Hilton Head

5.0 out of 5 5.0
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Mercedes-Benz of Hilton Head Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2009

Mercedes-Benz of Hilton Head has been serving the Bluffton area for over 30 years. Our dealership is here to help luxury

...

car shoppers in Beaufort, Savannah, Pooler and the rest of Georgia find a capable Mercedes-Benz vehicle. Our inventory includes powerful cars like the C-Class Coupe, C-Class Sedan and E-Class Cabriolet that blend performance and luxury as well as the practical, highline SUVs and crossovers like the GLA and GLC. All of these cars are backed up by the impressive reputation Mercedes-Benz has built.

"Your Lowcountry Mercedes Benz Dealer"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    December 29, 2018

    Recently retired Army, I had been looking for a fun convertible over several months and was glad to have found mine at Hilton Head Mercedes Benz! From... the online sales to the hassle free purchase, it was amazing. If you are considering a vehicle, it is worth the extra miles to see what they can do for you.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 27, 2018

    Very satisfied Monica Reynolds/Green kept us informed regarding service and Repairs highly recommend very responsive staff fair prices very satisfied with... their service recommend to friends excellent care wash service

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 9, 2016

    Outside of the optic of the facilities there is not much more to say about this dealership. We brought a SLK from Hilton Head Mercedes Benz dealership... that had major problems in terms of water leakage throughout the car. To the credit of the service manager she did all she could to fix the problem. However, the problem was never fixed. So now I am an owner of a SLK that cannot be driven in the rain. When I escalated my concerns to the Manager (Mark) he treated us very disrespectful and did not provide the customer service value that is associated with and given to all Mercedes owners. His treatment of my wife was deplorable and he never returned my calls. I am a retired veteran and I understand what good order and discipline is, something that this manager had no desire to show us. We have been brand loyal to Mercedes since 2004 and have owned several different models. This is the first dealership that I ran across that don't know want value service means; unfortunately my feelings reflect the attitude of the leadership there; or lack thereof. I hope and pray the owner of Hilton Head Mercedes Benz reads this....

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are very sorry to hear that this is how you feel. We went above and beyond the call of duty to satisfy Jerome and his wife by getting them out of a... used car and into a new one, going as far as Oklahoma City to acquire that vehicle, with the help of Mercedes Benz USA. This review catches us by complete surprise.

  • 5.0 out of 5
    July 5, 2016

    contact person(nelson) was very courteous and professional.followed up with info i requested in very timely manner.did not buy the vehicle as on closer... exam,was not what i was looking for.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and your business. We, at Mercedes Benz of Hilton Head, are grateful for your time.

  • 5.0 out of 5
    June 1, 2016

    My wife and I were very impressed by this dealership. Our sales person (Dee) went well above and beyond to make our transaction go smoothly and did everything... she said she would do. Car was beautifully detailed , ready as promised and the paperwork was done very efficiently.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Lee B, It was my pleasure to assist you in your purchase for your pre-loved vehicle. I hope you enjoy for many miles to come :) I also hope you enjoye...d your visit in beautiful Bluffton, SC!! Take care and thank you for your recommendation of our dealership. Dee Sales and Leasing Consultant Mercedes-Benz of Hilton Head

  • 5.0 out of 5
    January 18, 2013

    Everything you want in a dealership from the moment you drive in until you leave. Attractive clean facility with a friendly welcome. Sales people are... knowledgeable and accommodating and go the extra mile for you. I have been purchasing cars there since 1995 and each experience gets better. No hasstling which is important to me. The purchase process is the quickest and most relaxed I have ever experienced. You can't go wrong when you are in the market for a Benz.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jan for your review and your business. We, at Mercedes Benz of Hilton Head, are very grateful for your time and loyalty to the company.