I brought car in for scheduled service and other problems were pointed out to me that needed attention before they caused bigger problems. I appreciated... their looking out for me and my vehicle. The work was done quickly and the price was very reasonable. As I near the 100,000 mile mark I welcome this attention to detail so we can make the next 100,000 miles.
Great job and service continues as I have had service multiple times . Fine people to work with and have service your car. I will return again and again.
Easily the best car buying experience I have ever had. Purchased a new Volvo XC90, Beth was the sale person. Beth had exceptional technical knowledge and... was thoroughly familiar with the product. She provided excellent training on a complex product and followed up after the sale. The entire transaction was efficient, timely and professional. The dealership was neat and clean and had an ample inventory to select from.
Although the dealership is under construction, the sales team was wonderful in particular, Beth. I cannot attest to the quality of repairs though since... there have been none yet so my 5 star rating should be N/A
Carolina Volvo in Bluffton did a great job repairing my older model Volvo. I wish I had taken it to them first. Another Auto shop had done the repairs... improperly and it all had to be re-done by Carolina Volvo. Now it is running great!
We bought a brand new car from them and traded in our old car. The dealer told my wife they would transfer the tags. They didn’t pay the taxes (which was... really cheap) and the next thing I know we didn’t have the new sticker for our car and now we have to pay new car taxes. The dealer told me when I called him that they don’t transfer tags like that and that it’s on us. Volvo of Hilton Head. You got us. We bought your car but should of read the small print. You won’t see this customer again or anyone else that asked us about your delearship. Lesson learned ( you can’t trust car salesmen)
After an unpleasant service experience my car was damaged while in their care and they will not except responsibility. Do yourself A favor and go to an... import auto shop for service.
Wayne did an excellent job, he knows his product and has a great way of explaining all of the features of the car. He was in no hurry, because he wanted... to make sure we understood all of the technology features. I have been back several times and Wayne always makes time to explain anything I may not understand. A true assit to Carolina Volvo.
I have had my cars serviced here for 10 years. I have always been more than satisfied with their service ... however, they are still improving on already... excellent service ....
Danny was our salesman and he was the epitome of professionalism. He was available to take my calls even after hours and he provided excellent customer... service regarding the buying process, educating us on the car and it features. He went above and beyond to make sure I had the vehicle before I sold my VW back to the company. I will recommend Carolina Volvo and Danny to all of my friends. Hands down the best car buying experience we have ever been a part.