Reviews
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Had a service issue. Just stopped in with a issue with my SRX. They were a huge help kept my crossover to check it out gave me a loner to use. I was very satisfied with the service advisors. Will do business with them again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the great review and compliments to our service staff. We appreciate your business! ~ Ann M.
Wagner Cadillac Service Center
The Service Was Quick And Professional, They Even Rotated My Tires At No Cost, Friendly Staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fredericka, Thank you for the awesome review. We appreciate you! ~ Ann M
Purchased over 20 cars - best experience ever
I've purchased 20+ cars over 15 years; this is hands down one of the best dealerships I've ever purchased from. James Tate took great care of us. We were in and out of the dealership including looking at the car, test drive, applying for financing, and closing in 2 hours. The pricing, help with financing, and customer service was without a doubt the best in the business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brandon, Thank you so much for the outstanding review and compliments to our dealership and James Tate. We truly appreciate you! ~ Ann M.
Amazing service!! I found my service home.
I have had the best experience with Doug and Mike in the service and collision department. I had a terrible wreck in my 2 week old brand new cadillac. I chose wagner to perform the work and couldn't be happier. These guys call with updates frequently and treat you like family when you are there. My car is not yet ready (parts on back order) but I feel very confident that these guys will not miss anything. Great customer service and great people. Would recommend to anyone in need of service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, Thank you for the outstanding review and compliments to our staff! We appreciate you. ~ Ann M
Excellent Service
This was by far the best experience I have received in the car shopping experience. It did not end up being the right car for us, but Wagner made me believe in shopping local first. Misty was pleasant and not pushy. I would definitely recommend to my anyone where customer service is a priority.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you so much for the excellent review and kind words toward Misty. We appreciate you! ~ Ann M.
online shopping for a used BMW
Though I didn't by a car yet, it was a positive experience. Rodney did a good job of keeping informed and up to date on the car I am considering...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your kind words! Rodney and the Wagner Cadillac Crew work hard to ensure your experience is exceptional. We look forward to seeing you soon! ~ Tim C
Review 2008 Lincolnon Towncar
Tim Merideth done a good job of working with me. The only thing was I was waiting on a medical thing on my wife and by the time I was set to come that way it sold. So cannot blame, him, but me. All else was fine on my part. Mr. Sulo
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Love these guys!
Nice to know my car is in such good hands! Quick and thorough! Thanks for another great repair experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
"THINK" before revealing your prequalified amount!
I never got a true chance to negotiate price with this dealership. I made the mistake of telling them the amount I WAS PREQUALIFIED FOR and they tried to sell a lesser valued car to me at the full prequalified price. I am not angry at them for trying to sell a car, but at least try to satisfy me with the vehicle of choice.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase