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Reviews

Average Ratings

4.9
605 lifetime reviews.
  • Great Car Buying Experience!

    I purchased a 2015 Ford Focus over the weekend. My salesperson was Rick Range, he did a terrific job. He was very helpful in finding a vehicle tha...

    Dealer Response

    Melissa, we are so pleased to hear your experience with us was such a positive one. Thank you for choosing Tyler Ford, and we hope to see you agai...


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    I purchased a 2015 Ford Focus over the weekend. My salesperson was Rick Range, he did a terrific job. He was very helpful in finding a vehicle that I was happy with that would also fit my budget. Car shopping in the past has always been a painful process but my experience with Tyler Ford was unlike those of the past. Everyone including the finance manager was very helpful and friendly. One small detail that I thought was nice is that I was offered lunch while waiting on to do my paperwork. It was a kind gesture that I appreciated on a hot summer afternoon. I'm glad I decided to come to Tyler Ford and I guarantee I will return in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Melissa, we are so pleased to hear your experience with us was such a positive one. Thank you for choosing Tyler Ford, and we hope to see you again soon!


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  • Long time customer

    Everything was completed as described and on time. I have had my car serviced by Tyler since 2004.


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    Everything was completed as described and on time. I have had my car serviced by Tyler since 2004.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Trade in Value

    I purchased an Platinum F-150 from Tyler Ford 3 years ago. I was going to trade it in on a new truck and asked them about the trade in value of ...

    Dealer Response

    James, thank you for taking the time to bring this to our attention. We take our clients' comments seriously and want to understand in further det...


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    I purchased an Platinum F-150 from Tyler Ford 3 years ago. I was going to trade it in on a new truck and asked them about the trade in value of my truck. I had been rear ended several months ago and wanted to know what the diffference trade in value would be if it had not been wrecked. (This is to determine what the insurance of the party that hit me owes for diminished value). Tyler Ford said they could not tell me since it was not fixed in their shop. Come on now, you can't tell me the difference since it was fixed in a shop that has been in town for decades? Don't know if it's because they play games on trade in values or some other uncknown reason. I have purchased 3 vehicles from them and this will be my last.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James, thank you for taking the time to bring this to our attention. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (800) 788-7876 at your earliest convenience . We value your business and understand we can always improve so we hope to speak with you soon.


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  • Great place!!!

    I couldn't be more happy!! Everything went smoothly thanks to Josh Minick. He did ever thing he could possibly do plus some to make sure I was hap...


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    I couldn't be more happy!! Everything went smoothly thanks to Josh Minick. He did ever thing he could possibly do plus some to make sure I was happy A+++ performance..

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Not The Deal Of A Lifetime-But A Lifetime of Deals

    The car-buying experience at Tyler Ford is always enjoyable. We just purchased our 9th car from this dealership...we are Tyler Ford and Ford cust...


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    The car-buying experience at Tyler Ford is always enjoyable. We just purchased our 9th car from this dealership...we are Tyler Ford and Ford customers for life.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Amazing!

    My experience at Tyler Ford was outstanding. The customer service was great!


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    My experience at Tyler Ford was outstanding. The customer service was great!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ford review

    Easy experience. Not stressful. Sales rep was very respectful.


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    Easy experience. Not stressful. Sales rep was very respectful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tyler Ford ROCKS!!!

    I had mentioned to Josh Minick that I was interested in a late-model used Focus or Fiesta. I told him I was looking for something 2013 or newer, ...

    Dealer Response

    Daniel, thank you for your kind words and congratulations on your new vehicle! At Tyler Ford, we value our customers and we look forward to seeing...


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    I had mentioned to Josh Minick that I was interested in a late-model used Focus or Fiesta. I told him I was looking for something 2013 or newer, that would be inexpensive to buy, maintain, insure, and drive for to-and-from work purposes. A couple weeks later, I got a call from Josh. He had just received a trade-in on a 2015 Fiesta. My wife and I went to test drive it. We made an offer, and it was accepted. Plus, Josh got me top dollar for a trade on my 2006 Escape Hybrid. And, they got me a better interest rate than my bank! Awesome transaction, all the way around!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Daniel, thank you for your kind words and congratulations on your new vehicle! At Tyler Ford, we value our customers and we look forward to seeing you on your next visit. Take care!


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  • Owner

    Long time customer &I usually submit very positive feedback. Had an unusual experience this time. Technician said that my truck would be ready b...


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    Long time customer &I usually submit very positive feedback. Had an unusual experience this time. Technician said that my truck would be ready by noon, returned @ 1:00 & was told that would be able to begin my service work in 15 minutes. Had to get my ride back. When I went back around 5:00 to pick it up, I had another surprise @ checkout. Major mistake on invoice, but service mgr. corrected it & apologized for the problems. Not unhappy, but surprised with this service experience @ Tyler Ford. I'll be back there.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good service

    I have both my vehicles serviced at Tyler Ford. Good service but a little expensive.


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    I have both my vehicles serviced at Tyler Ford. Good service but a little expensive.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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