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All Star Ford Kilgore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (141 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5 stars

Just filled out another survey yesterday. How many do we need to fill out every time we come in for routine maintenance???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service survey

The service staff was really friendly and helpful, gave me periodic updates on my service vehicle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

I bought my second ford fusion. The salesman and everyone else at All Star Ford in Kilgore have always been very pleasant and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service dept.

great service, the people are great and they are up to date with the service needed never enjoyed having my truck serviced before

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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door ajar light staying on.

I am impressed with service mgrs. they keep you informed about the progress of work beign done.kim is a keeper.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buying process

The process took a long time. Too long. Everyone was great and did an outstanding job. All were friendly and professional. Great people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great prices and service

ALWAYS a pleasure to get my car fixed by All Star Ford. Kim is friendly, informative, and always calls giving us an estimate on repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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F250 SuperDuty

Purchased F250 Super Duty. The salesperson Cody did not over sale me, he answered my questions quickly and effectively.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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excellent service

Excellent. ...will definitely keep coming back to purchase my next vehicle from Allstar Ford. Thank you All star Ford dealership.?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Tire purchase for 2013 Ford Escape

I needed new tires and the service tech was very helpful in helping me decide what tire to buy. I had already looked at what they had available online but I needed help in narrowing it down to a specific tire. She made sure that I knew there was a rebate available on what I selected and helped me take advantage of the rebate. Installation took a couple of hours but the waiting room was comfortable, so I didn't really mind. I don't live in town so using their shuttle service wasn't an option for me. This was the first time I had bought tires at a dealership so I wasn't sure what to expect price wise or service wise. I am pleased with both.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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