Carlisle Chevrolet Buick GMC Cadillac

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Reviews

Average Ratings

4.5
9 lifetime reviews.
  • Great experience, highly recommended

    Came to the dealership to buy a new truck, never once felt pressured. It was the smoothest buying process I have ever experienced. Was greeted at ...


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    Came to the dealership to buy a new truck, never once felt pressured. It was the smoothest buying process I have ever experienced. Was greeted at the door in a professional manner then shown a few different options that I asked about on trucks. Once I picked a truck there was no haggling on price I asked for a number and they got it. Once I was taken to finance Eddie Williams talked to us about fiancé options it was very simple. We were In a little hurry so we went through the delivery of the truck quickly but my salesman called the next day and had me and my wife set a time to come in to go over anything that we had questions about. I will never buy a car anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • Fantastic Experience

    I am not car savy by any means and have always hated dealing with dealerships. I was looking for a Chevy equinox and decided to contact the dealer...


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    I am not car savy by any means and have always hated dealing with dealerships. I was looking for a Chevy equinox and decided to contact the dealership through cars.com. They responded the next morning and I told them what I wanted and what I needed my payments to be. Just 1 week ago, if you had asked me if I thought this approach would work, I would have said no, but it did. Kevin, who works at Carlisle, helped me and found a car I was looking for. Made everything so easy and all I had to do was come in and sign papers then drive off. I have already referred them to my friends and co-workers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Disappointed

    I was interested in purchasing a truck from them, 1 of the 5 they had on web. After contact, then being forgotten, then contact, then forgotten, m...


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    I was interested in purchasing a truck from them, 1 of the 5 they had on web. After contact, then being forgotten, then contact, then forgotten, multiple more times it was determined that only 1 of the 5 was on the lot. Rest had been sold who knows when but they never update their site, and still haven't last I checked. I live 196 miles from them and am glad after my attempts to get information for almost 2 weeks I didn't make the drive.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Great Dealership

    Great place to buy! Pricing was excellent on my new Tahoe. No games were ever played and never had a sick feeling during the whole process. I walk...


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    Great place to buy! Pricing was excellent on my new Tahoe. No games were ever played and never had a sick feeling during the whole process. I walked out feeling good about the purchase, which is the first time that has happened to me. They were also more than fair with my trade in. I dealt with Boe which is in management and Anthony was my sales consultant. Go see these guys if you are in the market for a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Dealership

    Great place to buy! Pricing was excellent on my new Tahoe. No games were ever played and never had a sick feeling during the whole process. I walk...


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    Great place to buy! Pricing was excellent on my new Tahoe. No games were ever played and never had a sick feeling during the whole process. I walked out feeling good about the purchase, which is the first time that has happened to me. They were also more than fair with my trade in. I dealt with Boe which is in management and Anthony was my sales consultant. Go see these guys if you are in the market for a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Good service

    Good service. ... good price....... no hassle.........


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    Good service. ... good price....... no hassle.........

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Red Carpet Customer Service

    As soon as I made contact with this dealership they were very professional. I didn't get pressured to buy what they wanted me to. They made sure I...


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    As soon as I made contact with this dealership they were very professional. I didn't get pressured to buy what they wanted me to. They made sure I was well informed even if I didn't buy from them. For this reason I will keep servicing and buying future vehicles from Carlisle. The GM even came out and helped out with the process! Thanks Austin for being such a great leader for your establishment.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great customer service

    The people here were fantastic. I didn't have a lot of time and through the process I never felt they left anything out. They made the process sim...


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    The people here were fantastic. I didn't have a lot of time and through the process I never felt they left anything out. They made the process simple and even set up a time for me to come back to go over my navigation. Highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor service

    TWO bad service department experiences. FIRST: I took my Buick Regal in to have the automatic climate control fixed. At first, the service writer ...


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    TWO bad service department experiences. FIRST: I took my Buick Regal in to have the automatic climate control fixed. At first, the service writer argued with me that I wasn't doing it right 3 times, before they even looked at it. Turns out it did need to be repaired. They called to tell me it was going to take longer because the shop door closed on my car and the ONLY damage was my license plate bracket was damaged and they will replace it. After telling him it never had a front license plate bracket, he then told me it also scratched my bumper a little. I had a friend that works there, send me a picture of the car and I caught them in the 2nd lie. The grill needed to be replaced, and bumper repainted. A crushed grill and dented bumper is not quite the same as knocking off the license plate bracket. SECOND: I work for a leasing company, and leased a client of mine a new 2015 diesel 2500 truck I purchased from a Dallas dealership. I then had a lift kit installed for my client. The truck broke down on the way home after the lift was installed. We had it towed to Carlisle, and they service Manager Kenny, refused to even look at the truck and tell us if the problem was covered under warranty, or if the issue was the lift kit company's fault. I paid $300 to have it towed the Dallas dealership I bought it from, and they had it repaired in two days. It turned out to be an exhaust sensor that overheated. Completely covered under the GM warranty. This is the definition of a country club.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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