Unscrupulous sales tactics! We agreed on a price of $32,000 for a used truck, then they added $699 in doc fees and $464.05 for license fees on a truck... leaving the state, not needing a license. $1164.05...for what??? I was buying the truck on-line and shipping it to Indiana to be titled and licensed. I would double check all numbers before you sign. I would definately not buy from them. Out of state buyers, get everything in writing before you go to the dealership and double check ALL the numbers. Buyer Beware! Jeff Smith and company should deal with customers as if they are educated consumers, because nowadays, everyone is well informed. Wake up Jeff, the world now knows market values, appropriate fees and do not fall for shady sales tactics to inflate the bottom line by shifting fees from one line item to another.
I purchased a Jeep a little over a month ago. Adrian Johnson (AJ) is one of the best salesman I have encountered. He was very attentive and listened... to everything I said I wanted in a Jeep right down to the color. He answered all my questions with no pressure. AJ, thanks for making my car purchase a very pleasant experience.
Called at 8:30 in the morning, told them I had a head light and tail light out, had been pulled over twice over the weekend. Told me to bring in at 10:30.... Even though I arrived late, they took me right in, made the repairs and I was on the road home by noon.
This was by far the best customer service and attention to detail on a vehicle I’ve ever experienced! Thank you very much. Appreciate it! Rod Boyd
Great people up front and service was excellent. Found and fixed rattle in tailgate. Second time I used Jeff Smith. I will continue to use them
The service manager at Jeff Smith Kia in Perry Georgia is second to none. I have never received such attentive and kind customer service before. He is... a true gem. I will never take my car anywhere else.
Worked back and forth with Chip to get the deal exactly right, excellent. Kevin delivered the van, and had to "hang around" while I drove up from Bonifay,... excellent. The "paperwork man" from the KIA branch was typical, but caused a 5 minute process to last 30 minutes to an hour. He was not pleased when I refused all the"bling."
Gill took care of our 2018 Sorento perfectly and professionally! Couldn't have asked for better service! Thanks, we'll be back for all our servicing needs.
I went to another Chrysler dealer in the area, and they said they couldn't find the car that I wanted. I came to Jeff Smith and told Dwight what I wanted... and we looked at was in stock and didn't find what I was looking for , they went on line and found what I wanted at another dealership and had it shipped in the next day. very satisfied with the service that everyone involved had given me.
I love the friendly atmosphere,they way they explained what they were doing and what services that my car needed to have done I was very satisfied with... the service . The service was way better than other service departments that I have experienced. Thankyou. And Happy Holidays