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Reviews

Average Ratings

5.0
26 lifetime reviews.
  • Excellent Service on 2015 XLT Ford Explorer

    Called that morning, worked me into the early afternoon schedule. Waiting area very clean and comfortable. Staff always very courteous and helpful...


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    Called that morning, worked me into the early afternoon schedule. Waiting area very clean and comfortable. Staff always very courteous and helpful. First rate service, in and out quickly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great service

    Quick, friendly service as always! This is what home town service is all about!


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    Quick, friendly service as always! This is what home town service is all about!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Price and Fantastic Customer Service.

    Enjoyed working with Danny Sorrells. He stayed late and surpassed our every expectation. You don't need to go to Dallas for a deal.

    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Scotty! Please let us know if there is ever a...


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    Enjoyed working with Danny Sorrells. He stayed late and surpassed our every expectation. You don't need to go to Dallas for a deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Scotty! Please let us know if there is ever anything else we can do for you! Safe travels!


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  • J.O. Williams second to none.

    Great service as always. Very friendly and honest.


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    Great service as always. Very friendly and honest.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • ?????

    Great service as always.....Have purchased two vehicles from this dealer and will probably purchase another one some day. Only place I have my tru...


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    Great service as always.....Have purchased two vehicles from this dealer and will probably purchase another one some day. Only place I have my truck serviced because of the trust I have in this dealer. Service manager Glenn is very knowledgable and the Tech's are also.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • This my 5,000 mile checkup.

    This is the BEST dealership in the state of Texas!!


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    This is the BEST dealership in the state of Texas!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Repeat Customer

    Our whole family have been customers of JO Williams for decades. I would not buy or get service and repairs anywhere else. We even drive over 10...

    Dealer Response

    We really appreciate your feedback! It means so much to us to have earned your trust in our business. We hope to continue to serve you for many mo...


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    Our whole family have been customers of JO Williams for decades. I would not buy or get service and repairs anywhere else. We even drive over 100 miles to come to JO.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback! It means so much to us to have earned your trust in our business. We hope to continue to serve you for many more years to come! Safe travels!


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  • Service Above and Beyond

    My Fusion started losing power on a Sunday afternoon, the car would be running but pushing the gas pedal didn't make any increase in speed...I lim...

    Dealer Response

    We really appreciate your feedback, Cherry! It is great to hear that we were able to go above and beyond your expectations and really help you out...


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    My Fusion started losing power on a Sunday afternoon, the car would be running but pushing the gas pedal didn't make any increase in speed...I limped home. I called Dash Williams the next morning, asked if I could bring it in and if he happened to have a loaner I could use while it's in the shop. He said, I'll go you one better, I'll come bring you the loaner and get your car. What a relief, I didn't have to leave work OR drive a malfunctioning car. And I work quite a ways from the dealership! My car was fixed THAT day, I only drove the loaner to go pick UP my car. Dash waited for me after the dealership was closed. What an easy, low hassle, low stress transaction. Any car can have a problem, it's how the dealership handles it that makes it an 'ok' thing or a horrible thing. JO Williams makes it an easy thing. I'll never buy a car from anyone else.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback, Cherry! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Maintenance contract oil change

    Very good! Glen was courteous and quick with the check in. The truck was ready very quickly.


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    Very good! Glen was courteous and quick with the check in. The truck was ready very quickly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2011 Ford F-350 Lariat

    I love this truck. It's everything it was advised to be, and since I drove almost 400 miles to buy it, that's very important. Dash was a very down...

    Dealer Response

    Terry, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we were able to go a...


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    I love this truck. It's everything it was advised to be, and since I drove almost 400 miles to buy it, that's very important. Dash was a very down to earth guy, and his finance guy was a good ole Texas guy. This is the first Used vehicle I have bought in the last 20 years, and I have received several complements on the truck. The men at JO Williams have changed my mind about used trucks, thanks guys, Terry Jones

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Terry, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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