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Used 888-653-2418 Email Dealer
Service 888-695-1557

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Reviews

Average Ratings

5.0
Average based on 20 reviews.
  • 2011 Ford F-350 Lariat

    I love this truck. It's everything it was advised to be, and since I drove almost 400 miles to buy it, that's very important. Dash was a very down...

    Dealer Response

    Terry, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we were able to go a...


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    I love this truck. It's everything it was advised to be, and since I drove almost 400 miles to buy it, that's very important. Dash was a very down to earth guy, and his finance guy was a good ole Texas guy. This is the first Used vehicle I have bought in the last 20 years, and I have received several complements on the truck. The men at JO Williams have changed my mind about used trucks, thanks guys, Terry Jones

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Terry, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Repeat Customer

    Our whole family have been customers of JO Williams for decades. I would not buy or get service and repairs anywhere else. We even drive over 10...

    Dealer Response

    We really appreciate your feedback! It means so much to us to have earned your trust in our business. We hope to continue to serve you for many mo...


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    Our whole family have been customers of JO Williams for decades. I would not buy or get service and repairs anywhere else. We even drive over 100 miles to come to JO.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate your feedback! It means so much to us to have earned your trust in our business. We hope to continue to serve you for many more years to come! Safe travels!


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  • Service Above and Beyond

    My Fusion started losing power on a Sunday afternoon, the car would be running but pushing the gas pedal didn't make any increase in speed...I lim...

    Dealer Response

    We really appreciate your feedback, Cherry! It is great to hear that we were able to go above and beyond your expectations and really help you out...


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    My Fusion started losing power on a Sunday afternoon, the car would be running but pushing the gas pedal didn't make any increase in speed...I limped home. I called Dash Williams the next morning, asked if I could bring it in and if he happened to have a loaner I could use while it's in the shop. He said, I'll go you one better, I'll come bring you the loaner and get your car. What a relief, I didn't have to leave work OR drive a malfunctioning car. And I work quite a ways from the dealership! My car was fixed THAT day, I only drove the loaner to go pick UP my car. Dash waited for me after the dealership was closed. What an easy, low hassle, low stress transaction. Any car can have a problem, it's how the dealership handles it that makes it an 'ok' thing or a horrible thing. JO Williams makes it an easy thing. I'll never buy a car from anyone else.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We really appreciate your feedback, Cherry! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!


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  • Maintenance contract oil change

    Very good! Glen was courteous and quick with the check in. The truck was ready very quickly.


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    Very good! Glen was courteous and quick with the check in. The truck was ready very quickly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Customer

    Love everyone!!! It doesn't matter if you stop by with a question, for service or to purchase a new vehicle, everyone is very kind & respectful ...

    Dealer Response

    We appreciate your response, Connie! Feel free to stop by if you ever need any more help.


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    Love everyone!!! It doesn't matter if you stop by with a question, for service or to purchase a new vehicle, everyone is very kind & respectful to you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your response, Connie! Feel free to stop by if you ever need any more help.


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  • Number one in my book

    Always friendly always fast love the small town feel. They know me when I come in the door and treat me like I am priority

    Dealer Response

    We're always happy to help our customers at J. O. Williams Motors. We sincerely thank you for your business and hope to continue serving you for m...


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    Always friendly always fast love the small town feel. They know me when I come in the door and treat me like I am priority

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're always happy to help our customers at J. O. Williams Motors. We sincerely thank you for your business and hope to continue serving you for many years to come!


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  • not sure what you want.

    I have a 2012 Fiesta, and the service at J. O. Williams Ford in Gladewater, Texas is EXCELLENT in every way. I am PERFECTLY satisfied with my Fie...


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    I have a 2012 Fiesta, and the service at J. O. Williams Ford in Gladewater, Texas is EXCELLENT in every way. I am PERFECTLY satisfied with my Fiesta, and as always, give the credit to Glenn, their Shop Foreman, for running such a Top Rate operation. Also, they are in a tremendous remodling project, and it really looks BEAUTIFUL. Big improvement for our small town.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great, friendly service.

    The service department is always so helpful, fast, and accommodating in checking and fixing my 2013 Edge. I truly appreciate this wonderful deale...

    Dealer Response

    We are happy that we were able to provide a professional, courteous, and engaging experience! Thanks again for the great review of J. O. Williams ...


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    The service department is always so helpful, fast, and accommodating in checking and fixing my 2013 Edge. I truly appreciate this wonderful dealership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy that we were able to provide a professional, courteous, and engaging experience! Thanks again for the great review of J. O. Williams Motors!


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  • Great service

    Always a great experience in the service bay --quick in and out


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    Always a great experience in the service bay --quick in and out

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great service

    Customer for +50 years. Always enjoyed good friendly service.

    Dealer Response

    Hi, Rex, we are happy you had a pleasant experience at our dealership. Thank you for your positive review and recommendation of our dealership!


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    Customer for +50 years. Always enjoyed good friendly service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Rex, we are happy you had a pleasant experience at our dealership. Thank you for your positive review and recommendation of our dealership!


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