AutoNation Ford Auburn

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
166 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 9, 2019

    Excellent warranty work on my F-150 and I did not even buy from this dealer. Welcoming and friendly Service Advisor.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    September 8, 2019

    Went in for my first service on new F250. Since I was in a hurry I called the day before to ensure I was in and out ASAP the next day. I did my part by... getting to Service area 45 min before opening and was first in line After 2 hours of waiting I walked around parking lot and found my truck in which service had been completed but nobody at service dept had called me out of waiting area. I had to go tell the service department my truck service was completed in order to get paperwork processed. While the service on vehicle appears satisfactory (it was just an oil change and tire roatation), I was somewhat disappointed in the person behind the counter in not taking my initial request for prompt service seriously (I needed to get to work on time). He was friendly and courteous though.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • March 22, 2016

    Curtis Cheek was our salesman. This is the third car that he has sold us. He is friendly, knowledgeable and helpful. He made the experience enjoyable.... The rest of the staff were friendly and helpful as well. I would highly recommend this Dealership and Curtis as well.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2019

    Quick and easy, they always take great care of me and my car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 27, 2019

    Great people from my sales person jourden to the sales manger no pressure treat you with respect from begging to end

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear that our team made this such a seamless process for you! Feel free to reach out to us if you need anything. Have a fantastic da...y!

  • 5.0 out of 5
    August 19, 2019

    Very helpful, especially since we are not from around there. Purchase went fast.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christopher, we are so happy to read such a great review about AutoNation Ford Lincoln Auburn. Please don't hesitate to reach out if there's anything ...we can do for you. Take care.

  • 5.0 out of 5
    August 16, 2019

    My truck was in to take care of a warranty issue. The appointment was made quickly and the finished in the time I was told.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a response, David! We always strive to provide excellent customer service. Thank you again for the revie...w!

  • 5.0 out of 5
    August 2, 2019

    I had to go there for a recall on my truck. The service I received was wonderful very complete and very cordial from Mr. David Rusk

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ken, your comments keep us motivated and working hard for all our guests! If you need more help, our team is available to talk -- safe travels!

  • 1.0 out of 5
    July 29, 2019

    just now Kept my newly purchased car for 45 days to fix a fuel guage not working. Tore the under cover of the front bumper. Had to fix it myself. Right... front tire was leaking air. Took to a tire store couldnt be fixed due to it had a plug so had to buy a tire. Yes, a plug in a front tire. Not a patch.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jeffrey, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to ...our General Manager at (877) 652-3091. We would appreciate the chance to turn your experience around. We look forward to hearing from you.

  • 5.0 out of 5
    July 29, 2019

    Fawn is amazing. She has a wonderful personality and made the process so easy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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