Reviews

Average Ratings

4.4
71 lifetime reviews.
  • A happy camper

    Mr Moore made it worth my wild and was very uplifting. Nice salesman

    Dealer Response

    Thanks for the review, Maria. We're glad Mr. Moore made you happy during your visit. We truly appreciate your business and hope to make you happy ...


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    Mr Moore made it worth my wild and was very uplifting. Nice salesman

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the review, Maria. We're glad Mr. Moore made you happy during your visit. We truly appreciate your business and hope to make you happy again.


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  • Sweet service

    Derek was helpful and patient. I was pleased to receive a reasonable price. Awesome service

    Dealer Response

    Thanks for the feedback, Joseph. We're pleased Derek provided an awesome experience with his assistance. We truly appreciate your business and hop...


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    Derek was helpful and patient. I was pleased to receive a reasonable price. Awesome service

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the feedback, Joseph. We're pleased Derek provided an awesome experience with his assistance. We truly appreciate your business and hope to see you again.


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  • Great experience

    Derek did a great job helping me find the perfect car. He has a great personality and knows how to treat a customer.


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    Derek did a great job helping me find the perfect car. He has a great personality and knows how to treat a customer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Trim part for 2005 Pathfinder

    I want to thank Ricky and Theresa for the excellent customer service. The RH wind deflector came off my pathfinder. Once I received the part, Rick...

    Dealer Response

    Ed, thank you for taking the time to write us this great review! We will be certain to pass your kind remarks on to Ricky and Theresa.We work hard...


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    I want to thank Ricky and Theresa for the excellent customer service. The RH wind deflector came off my pathfinder. Once I received the part, Ricky personally came out to my vehicle to ensure that the correct part was sent! It was truly APPRECIATED!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ed, thank you for taking the time to write us this great review! We will be certain to pass your kind remarks on to Ricky and Theresa.We work hard to provide the kind of above and beyond customer service they gave you. Please think of us again for any of your future needs.


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  • Very Pleased

    From the initial contact with Mrs. Bria Grayer scheduling my appointment until the clerk working behind the counter handing my keys and receipt, I...

    Dealer Response

    Damion, we are grateful for the excellent review! We are pleased we could make every step of your time here pleasant. We strive to ensure a stress...


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    From the initial contact with Mrs. Bria Grayer scheduling my appointment until the clerk working behind the counter handing my keys and receipt, I have to admit I was very pleased. I will definitely come back and spread the word to my friends and family.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Damion, we are grateful for the excellent review! We are pleased we could make every step of your time here pleasant. We strive to ensure a stress-free experience like that for all our customers. We look forward to seeing you again in the future.


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  • Great customer service

    Mr reginald Tompkins and Mr don Johnson made me and my husband buying experience Great! Thanks for the great incentives and affordable payments. W...

    Dealer Response

    Winfred and Stephine, thank you for your business, we absolutely loved working with you both. Congratulations on the purchase of your new car, we'...


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    Mr reginald Tompkins and Mr don Johnson made me and my husband buying experience Great! Thanks for the great incentives and affordable payments. We Will definitely recommend five star nissan to our friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Winfred and Stephine, thank you for your business, we absolutely loved working with you both. Congratulations on the purchase of your new car, we're delighted to hear that you enjoyed the services of our team. We appreciate the recommendation and look forward to working with you again soon!


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  • Five Star Nissan of Warner Robins Ga and the sales

    His name is Thomas Golphin here at Five star nissan of Warner Robins and he was my salemen and i had good buying experience from him and his mana...

    Dealer Response

    Dortea, we are grateful for the wonderful review! Thomas will be happy to hear how much you appreciated his help. We are pleased you had such a go...


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    His name is Thomas Golphin here at Five star nissan of Warner Robins and he was my salemen and i had good buying experience from him and his management staff

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Dortea, we are grateful for the wonderful review! Thomas will be happy to hear how much you appreciated his help. We are pleased you had such a good buying experience with us. Please feel free to contact us anytime if you ever have any questions or concerns.


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  • Employee review

    Mr. Reginald Thompkins here at five star nissian, in Warner Robins Ga is an outstanding salesman and person in general, he made my first car buyin...

    Dealer Response

    Hi, Shon! Reginald is a great asset to our team; we'll tell him to keep up the great work! Please don't hesitate to contact us if we can be of any...


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    Mr. Reginald Thompkins here at five star nissian, in Warner Robins Ga is an outstanding salesman and person in general, he made my first car buying experience a success and I recommend him to anyone!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, Shon! Reginald is a great asset to our team; we'll tell him to keep up the great work! Please don't hesitate to contact us if we can be of any further assistance.


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  • Outstanding service

    I was on the market for a 2016 Titan XD, and I had found one outside the WR area. Jodie and Don Johnson worked hard on finding and getting me a 2...

    Dealer Response

    Thank you for the amazing review! We're happy to see that Jodie, Don, and Amanda helped you have a five-star experience. We appreciate your busine...


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    I was on the market for a 2016 Titan XD, and I had found one outside the WR area. Jodie and Don Johnson worked hard on finding and getting me a 2016 Nissan Titan XD. There were some issues with the truck, but Jodie worked very hard to ensure the vehicle was ready for me, and it was. Got an outstanding deal from this dealership, and obviously earned my business. This is my third vehicle purchased from this dealership and from Jodie, and I will continue to go back to them when the time comes to purchase/upgrade my current vehicles. Also, Amanda from customer service has been wonderful in ensuring all my vehicle maintenance needs are met with professionalism, and timeliness. Well done guys, thank you!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the amazing review! We're happy to see that Jodie, Don, and Amanda helped you have a five-star experience. We appreciate your business and look forward to serving you again in the future.


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  • Service

    I give Five Star Nissan 1 star because I recently had to get some work done to my vehicle by five star nissan. They said I would have to put it o...

    Dealer Response

    Thank you for bringing this to our attention. We always want to provide our customers with reliable, hassle-free service. We would like to talk ...


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    I give Five Star Nissan 1 star because I recently had to get some work done to my vehicle by five star nissan. They said I would have to put it on the machine and it would be $150 but if I get the work done there the $150 will be refunded. I let them do the work and they still haven't refunded me my money and that was on 03/17/2017. I went to five star nissan and asked could they put the money back on my card and I was told they could not do that and they will have to mail me a check. I asked could they cut the check since I was there they told me no they had to mail it. I have called them on several occasions and I was told by the supervisor John that he will check with accounting to see why they haven't mailed it out yet. It is April the 30th and I'm still waiting on my check.¿

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for bringing this to our attention. We always want to provide our customers with reliable, hassle-free service. We would like to talk to you so we can make this right; please contact me so I can look into this issue with your refund check. -Amanda O'Connor, Social Media/Reputation Manager, aoconnor@fivestaronline.net


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