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Reviews

Average Ratings

4.6
76 lifetime reviews.
  • Nissan Lover

    The sales staff is very Knowledgeable about the product, and considerate of my time. I met the managers and they showed true concern about helping...

    Dealer Response

    Making sure you get exactly what you want in a new vehicle at a great price is important to us at Five Star Nissan. We appreciate you trusting our...


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    The sales staff is very Knowledgeable about the product, and considerate of my time. I met the managers and they showed true concern about helping me get the perfect car. I love the product and would never buy from anyone else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Making sure you get exactly what you want in a new vehicle at a great price is important to us at Five Star Nissan. We appreciate you trusting our team with your car needs, and we're glad you are enjoying your new Nissan. Let us know how we can help with any future car or service needs you may have. We look forward to working with you again.


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  • Great Service Man- Reid Clifton

    Thanks Reid Clifton with recall information on a Nissan Altima and what to do about the recall. He was very kind, understanding of the situation ...

    Dealer Response

    Hi, Donnie! Thank you for taking the time to leave us such a great review. We're happy to hear Reid provided you with a pleasant experience. Shoul...


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    Thanks Reid Clifton with recall information on a Nissan Altima and what to do about the recall. He was very kind, understanding of the situation and just a great guy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi, Donnie! Thank you for taking the time to leave us such a great review. We're happy to hear Reid provided you with a pleasant experience. Should you need anything else, please let us know!


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  • Five Star Nissan

    Thomas Golphin was mine and my mother's sales rep. Words cannot describe how pleased we were with our entire experience. The sales rep, manager, a...

    Dealer Response

    Alyssa and Janice, we're delighted to hear that you had such a positive experience with us. We're proud of the excellent service that Thomas prov...


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    Thomas Golphin was mine and my mother's sales rep. Words cannot describe how pleased we were with our entire experience. The sales rep, manager, and even the financial advisor were incredibly helpful with finding an inexpensive car that fit all of our needs. We were able to find a car within a short time of arriving, everything was handled, squared away, and we were even able to find a new insurance policy, with the aid of their suggestions. From recommending cars to eating establishments, these workers are definitely here to help. I will definitely be telling anyone in search of a car to come here and ask for Thomas.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Alyssa and Janice, we're delighted to hear that you had such a positive experience with us. We're proud of the excellent service that Thomas provides to our customers. Thank you for your business and your recommendation, we hope to see you again!


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  • Lauren - cashier

    I enjoyed my experience because of good customer service and I didn't have any issues. Lauren took care of my paperwork and gave all that I needed...

    Dealer Response

    Thanks for your review, Adam! We're happy to hear that Lauren and our team have been so helpful. We look forward to seeing you again, please let...


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    I enjoyed my experience because of good customer service and I didn't have any issues. Lauren took care of my paperwork and gave all that I needed. So far I haven't had any issues every time I bring my cars to get serviced.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review, Adam! We're happy to hear that Lauren and our team have been so helpful. We look forward to seeing you again, please let us know if there's anything else we can do for you!


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  • Awful dealership

    Went car shopping for a Nissa Versa, hated their phoniness and tag team tactics. Decided to take my business elsewhere.

    Dealer Response

    We regret to hear that we didn't meet your expectations. We always want to provide our customers with honest, helpful service. We would apprecia...


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    Went car shopping for a Nissa Versa, hated their phoniness and tag team tactics. Decided to take my business elsewhere.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We regret to hear that we didn't meet your expectations. We always want to provide our customers with honest, helpful service. We would appreciate a chance to make it up to you; please contact me so I can make amends. -Amanda O'Connor, Social Media/Reputation Manager, aoconnor@fivestaronline.net


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  • Buying experience fabulous!!!!!

    Thank you for a fabulous buying experience!! Melissa Harris and Evan Huffman treated us like family. Laughed and talked while being introduced to ...

    Dealer Response

    Thanks for sharing your review! We're happy to hear that Melissa and Evan provided you with the great service you deserve. We'll be sure to pass...


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    Thank you for a fabulous buying experience!! Melissa Harris and Evan Huffman treated us like family. Laughed and talked while being introduced to the Nissan Family! A positive and welcoming experience!!! In at 9:15 and driving off at 12:30. Will definitely refer family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your review! We're happy to hear that Melissa and Evan provided you with the great service you deserve. We'll be sure to pass along your kind words. We hope to see you again, we appreciate your business and your recommendation!


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  • 2017 Pathfinder

    Melissa Harris was very knowledgeable, courteous, and overall very helpful for our Pathfinder purchase. She respected our criteria when searching ...

    Dealer Response

    Thank you for your kind words, Wade! I am happy to hear about your buying experience with Melissa. Congratulations on your new Pathfinder!


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    Melissa Harris was very knowledgeable, courteous, and overall very helpful for our Pathfinder purchase. She respected our criteria when searching for a vehicle and worked with those details to find the right fit. Melissa also had a straightforward manner when negotiating the sale of the vehicle, which was very appreciated. We are enjoying our Pathfinder and feel that we paid a fair purchase price.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words, Wade! I am happy to hear about your buying experience with Melissa. Congratulations on your new Pathfinder!


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  • Ronnie Zachary

    Ronnie was outstanding!!! He was so very helpful! He made my experience getting a car worthwhile. He was very knowledgeable of his job. I would de...

    Dealer Response

    Hello, Alisha! Thank you for your words on behalf of Ronnie. We appreciate your recommendations!


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    Ronnie was outstanding!!! He was so very helpful! He made my experience getting a car worthwhile. He was very knowledgeable of his job. I would definitely recommend someone to go see Ronnie! I truly appreciate all the help and hard work!!! Thank you!!!!!!!!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Alisha! Thank you for your words on behalf of Ronnie. We appreciate your recommendations!


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  • GREAT Customer service

    Keith, the used car manager at Five Star Nissan is who you want to go through if you're looking for a nice, used car. Did not have the color I wan...

    Dealer Response

    Thank you for the five-star review, Candler! Keith and Thomas are great assets to our team; they'll be happy to read your kind words. We appreciat...


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    Keith, the used car manager at Five Star Nissan is who you want to go through if you're looking for a nice, used car. Did not have the color I wanted on the lot but found one and was picked up the next day. Keith set us up with Thomas and he made sure everything was taken care of before pick-up. Car was detailed and had a full tank of gas. Highly recommend Keith and Thomas!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the five-star review, Candler! Keith and Thomas are great assets to our team; they'll be happy to read your kind words. We appreciate your business and look forward to serving you again in the future!


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  • Phone Calls

    I love this dealership however; my wife has left several messages over the course of two days and no one has returned her call. This is very frus...

    Dealer Response

    Thank you for your valuable feedback, Brian. We are saddened to hear about the recent problems you and your wife are having with our dealership. C...


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    I love this dealership however; my wife has left several messages over the course of two days and no one has returned her call. This is very frustrating but other than that they are great. Need to work on returning phone calls.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your valuable feedback, Brian. We are saddened to hear about the recent problems you and your wife are having with our dealership. Customer service is a priority for us and we want to make the amends for you. Please contact me directly at your convenience. I'll be happy to assist you - Amanda O'Connor, Social Media/Reputation Manager, aoconnor@fivestaronline.net


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