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Reviews

Average Ratings

4.1
21 lifetime reviews.
  • Great place to buy a car

    Where to begin my praise for Westcott Mazda? Great integrity, up front style and non commission sales staff was defiantly among the top factors th...


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    Where to begin my praise for Westcott Mazda? Great integrity, up front style and non commission sales staff was defiantly among the top factors that made me purchase my car from the oldest Mazda dealer in San Diego. It no wonder theye been around for over forty years. I bought a Mazda 3 hatchback and couldn be happier. I decided to go the savvy route and filled out a price quote request thru westcottmazda.com. No sooner than I did that I had Alex from internet sales call me. It was literally within a minute from me pushing the send button. I was so impressed. I booked an appointment and went down there. Alex walked me thru the sales process step by step, and never pressured me. They gave me what I was asking for my trade, and just blew me away with their service. I really liked how at the end Alex helped me pair my iphone and took a picture handing me the keys to my new car. The picture is now on Westcott Mazda Facebook page. I just thought that was so original. I telling everyone I know that is even considering a car to visit Alex and his great staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • The people make the difference

    We really liked the salesman that helped us, his name is Ramat Amadian. He listened to everything we said we wanted and needed in our car and was ...


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    We really liked the salesman that helped us, his name is Ramat Amadian. He listened to everything we said we wanted and needed in our car and was able to find the car that met all our needs. We went to check out cars at another dealership and returned within an hour to buy the car Mr. Amadian had found for us. We didn't like the service at the other dealership (salesman) or the car they thought we should buy. We also liked the financial guy that took care of all that business. I can't remember his name right now, but he was great too. We are not "car people" and were dreading looking for a new car, but the people at Westcott Mazda made it a pleasant experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad experience, bad service, took too long!

    Took my car to get fixed and address a recall. I was told it was going to be "a big job" since it involved taking off the engine. They provided me...


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    Took my car to get fixed and address a recall. I was told it was going to be "a big job" since it involved taking off the engine. They provided me with a loaner, which that was good, but the job took them 13 days!! Despite that I was calling on a daily basis to follow up on my car, I was not notified until a week and a half later that they didn't have a "specialty tool" to work on the car and they were going to order it. I had previously taken the car over there to get some services/repairs but I won't do it anymore after this. I rather drive more to another dealership but not anymore to the one in national city!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Sergeo was fantastic!

    Very knowledgeable, friendly, and timely. I would recommend them to my friends.


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    Very knowledgeable, friendly, and timely. I would recommend them to my friends.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Fantastic experience

    Everyone was great !!! The only place I would ever go.


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    Everyone was great !!! The only place I would ever go.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Cx5 Mazda

    Bought a cpo cx5 Nice car still happy with it but, within the first month, the battery had a bad cell and died, then took car in for oil change...


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    Bought a cpo cx5 Nice car still happy with it but, within the first month, the battery had a bad cell and died, then took car in for oil change,after checking oil a very short time after purchase. A full quart low! after being told it had a full going through in the certified preowned process. I had to have the cabin filter replaced it was completely plugged so air conditioning wouldn't work because of no air entering cabin I'm sceptical of any cpo vehicle other than Lexus or Mercedes. I paid extra for this?

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Routine Service - Mazda 5

    We purchased our 2010 Mazda 5 at Westcott. Note: this is a VERY low mileage vehicle (less than 16K miles). Once a year I bring our Mazda 5 to We...


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    We purchased our 2010 Mazda 5 at Westcott. Note: this is a VERY low mileage vehicle (less than 16K miles). Once a year I bring our Mazda 5 to Westcott for routine servicing. All servicing has been done properly and for a reasonable cost. Best of all, Westcott Mazda Service Department does not "push" costly/unnecessary "recommended" services. Dealership facilities appear somewhat tired and worn. This does not make any difference to me but some customers may prefer to shop/have their vehicles serviced at more modern, up-to-date facilities. All Westcott service personnel are polite, friendly, and helpful.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Service

    Went through Costco Auto buying process. Received a great price for a certified used vehicle. The salesman was extremely helpful and provided exc...


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    Went through Costco Auto buying process. Received a great price for a certified used vehicle. The salesman was extremely helpful and provided excellent service. Would recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 2016 CX5

    The service was excellent and was out of there sooner than expected. They even fixed something I wasn't aware of....thank you!


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    The service was excellent and was out of there sooner than expected. They even fixed something I wasn't aware of....thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Customer Service

    We just picked up our brand new beautiful red Mazda CX-5 Grand Touring this morning. Eddie Orozco, our salesman, was helpful from day one. They di...


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    We just picked up our brand new beautiful red Mazda CX-5 Grand Touring this morning. Eddie Orozco, our salesman, was helpful from day one. They didn't have the model we wanted, so he placed an order. We didn't have to wait long. A car came in with the exact specifications we were looking for. Great experience. Great customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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