Reviews
1. Professional 2. Trustworthy 3. Courteous 4. Know
1. Professional 2. Trustworthy 3. Courteous 4. Knowledgeable 5. Efficient 6. Friendly 7. Reliable 8. Accommodating 9. Honest 10. Welcoming 11. Patient 12. Dependable 13. Transparent 14. Respectful 15. Exceptional
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!
They say they will call right back, either they never do
They say they will call right back, either they never do or it?s days later every single time, I will never deal with this company again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Terri, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
I’ve had my truck for over 3 months and still can’t get a
I’ve had my truck for over 3 months and still can’t get a title from the dealership. There communication regarding the issue is very poor. Requested a refund or a different truck so we can get this settled but all I get is the runaround. I traveled from Minnesota to Texas to purchase my truck I think I deserve better!
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.
Ease of shopping and great service salesman was not
Ease of shopping and great service salesman was not pushy. Finance was quick and easy. Car was detailed and ready for pickup in a quick timeframe
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Barbara, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
My truck was stuck on your lift for 2 days because of a
My truck was stuck on your lift for 2 days because of a power outage. I had to complain for a loaner and then was told I?m being charged. I?m not at fault here yet you want to charge me so then Taylor had to go back to Jason Howard his manager who finally agreed not to charge me. The end of the day when I had to get off early from Work because again I was going to be charged if I didn?t pick up my truck within there time frame. It was an inconvenience for auto nation to pick up the loaner and drop off my truck. Therefore you get zero stars poor customer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Victor, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (817) 522-3225 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Nina was great thank you ?
Nina was great thank you ? the service professional at auto nation ford did a great job and made sure my truck was ready on time and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Richard, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Doug is the epitome of the person you would like to buy
Doug is the epitome of the person you would like to buy your new Ford from. He was personable, informative and immediately put us at ease. His followup has been great. Five stars are not enough.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Ronald, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
I was apprehensive about purchasing a car.
I was apprehensive about purchasing a car. However, Jose made the process easy. He is very knowledgeable and helpful and highly recommend him. He provided excellent service and answered my many questions and had a sense of humor.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Douglas, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford South Fort Worth. Thanks for the recommendation, and have an amazing day!
Excellent, professional service.
Excellent, professional service. Would definitely recommend this dealer to my friends. Thank for taking good care of my pickup
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience!Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
After a little misunderstanding, we were able to work out
After a little misunderstanding, we were able to work out things and end with a positive outcome after all. Thank you for listening to my concerns and correcting them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dustin, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!