Permian Ford-Lincoln

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
96 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    September 26, 2020

    I told them what I wanted and they found it, got it here, arranged financing, and helped me surprise my wife. Very pleased with everything!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    David Campbell, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we'...re so happy to hear that your experience reflected this. Thank you so much for being one of our valued guests and we look forward to your next visit! Safe travels!

  • 5.0 out of 5
    August 31, 2020

    Great service , friendly and fast will continue to get my vehicle service there

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Jorge Hernandez, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so ...happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

  • September 15, 2015

    GREAT EXPERIENCE! SALES STAFF IS FRIENDLY, BEST PRICES IN THE AREA!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 31, 2020

    Great customer service , super friendly , fast will continue to take my vehicle there

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Nolman Bork, your comments keep us motivated and working hard for all our guests! At Permian Ford, we value our customers and we look forward to seein...g you on your next visit. Take care!

  • 5.0 out of 5
    June 26, 2020

    Wonderful experience. Mr. Creagor listened to my criteria and found me exactly what I was looking for. He did NOT try to pressure me into anything extra... or unwanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that yo...u can trust. Safe travels!

  • 4.0 out of 5
    June 25, 2020

    Sales with Ramon was decent, got a truck I wanted and got too the road. Had some issues with the truck but Derek, Kevin, and his team have truly done a... great job at getting things fixed even though I was not in Hobbs anymore, some small hiccups but overall, would recommend to anyone looking for a vehicle in Hobbs. Good crew. Nice clean appearance as well. Good to know a company will look out for costomers even after a purchase. That's very uncommon and just shows Permian goes above and beyond. Thanks for your help. *LAST REVIEW FROM ME IS NOW VOID* KEVIN, DEREK, AND HIS TEAM DID A GREAT JOB IN MAKING THINGS RIGHT.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cody Parker, thank you for leaving such a great review and high star rating. Thank you so much for being one of our valued guests and we look forward ...to your next visit!

  • 5.0 out of 5
    June 5, 2020

    I was towed to the shop because I had a blowout my car does not have a spare tire. Fortunately I purchased warranty on road hazards when I purchased... the car. Unfortunately the tire was a special order requiring two days to get it in. So that I did not have to rent a vehicle, the service agent went above expectations and put on a similar tire that would work until my tire came in, the next day. I recommend this dealer to everyone for sales and service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that you...r experience reflected this. Thanks again for your business! Take care!

  • 5.0 out of 5
    May 22, 2018

    I was able to walk in and get the oil and cabin filter changed very quickly. The staff are very friendly and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 8, 2017

    My service manager at Permian Ford "always" checks my Lexus out entirely before handing my keys back to me. He also resets the on-board computer so that... the "maintenance required" notifications is turned off. My Lexus currently has over 184,000 miles and I attribute this to the care that my car has received at Permian.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Rebecca, our Staff works hard to go the extra-mile for our valued guests! Our team is dedicated to providing top-quality service, and we're so happy t...o hear that your experience reflected this.

  • 1.0 out of 5
    April 8, 2017

    Was told that they would take care of a service or repair and never to this day been taken care of and now being told they are not going to fix or repair... anything.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, for reaching out to us. Your opinion plays an integral part in our customer service. Our manager would really like to help turn your experi...ence around. If you would be willing to give us another chance, please contact our manager at (575) 393-6176 to discuss what we can do to help.

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