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Sylvania Ford Inc

(27 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 8:00am–5:30pm
Tuesday 8:30am–6:00pm 8:00am–5:30am
Wednesday 8:30am–6:00pm 8:00am–5:30pm
Thursday 8:30am–6:00pm 8:00am–5:30pm
Friday 8:30am–6:00pm 8:00am–5:30pm
Saturday 8:30am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 754-5488 (888) 754-5488
Used (888) 757-1930 (888) 757-1930
Service (888) 754-8099 (888) 754-8099

Reviews

(27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sylvania Ford Inc from DealerRater.

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Good place to do business, everyone very helpful.

Good place to do business, everyone very helpful. I had previously bought from this dealership. I do all my maintenance here also. Even though it?s under new ownership, same great service as before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bobbie, your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

This was one of the best experiences I've had while

This was one of the best experiences I've had while searching for and purchasing a new truck. I would send any of my friends and family to Redding/Sylvania Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Richard, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Short and sweet!

Short and sweet! Great experience! Super nice folks! Made the buying process very easy! Both the salesman and the finance manager were easy to talk to and work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Misty, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

Friendly & knowledgable staff!

Friendly & knowledgable staff! Would definitely recommend this Ford dealership! Love my 2025 Expedition! Lacey showed me all of the new electronics including telling Siri and Alexa what to do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Thank you to Sylvania Ford for hooking me up with my new

Thank you to Sylvania Ford for hooking me up with my new ford explorer! Everyone made the experience nice and easy! Matt was very helpful and i would recommend him to anyone looking for a ford! Wayne in service also was able to help me pull my door code quick and easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re loving your Ford Explorer and that it’s been such a great fit for your lifestyle. It's always our goal to deliver vehicles that combine performance, comfort, and quality, so your feedback truly means a lot to us. If you ever have any questions or need assistance down the road, don’t hesitate to reach out—we’re here to help. Enjoy every mile, and thanks again for being a valued member of our automotive family!

The most down to earth dealership I’ve ever been to, and

The most down to earth dealership I’ve ever been to, and I’ve even worked a few so I know my way around.. The entire team worked very hard to get me a vehicle that fit my needs and my budget! I won’t buy a vehicle from anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Lacey was very helpful and answered all of our questions.

Lacey was very helpful and answered all of our questions. We had an excellant purchasing experience. My wife and I are pleased with our new Bronco Sport.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’re loving your Ford Bronco Sport and that it’s been such a great fit for your lifestyle. It's always our goal to deliver vehicles that combine performance, comfort, and quality, so your feedback truly means a lot to us. If you ever have any questions or need assistance down the road, don’t hesitate to reach out—we’re here to help. Enjoy every mile, and thanks again for being a valued member of our automotive family!

They were very friendly and seemed truly concerned that

They were very friendly and seemed truly concerned that was satisfied with the deal they made. Would recommend them to friends and family. Very happy with the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Professional.

Professional. Polite. They get you what you want!! Matt stays on top of it all until you are satisfied. My next auto will also be from Matt and Sylvinia Fird

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that you had a great experience. Your support means the world to us, and we can’t wait to welcome you back again soon

Had an amazing experience in purchasing my new truck.

Had an amazing experience in purchasing my new truck. Staff were knowledgeable and very helpful. Thanks to Gerald for helping me and doing a great job of answering all my questions and making me feel comfortable. He went above and beyond and I would recommend him to all my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to leave a 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback means a lot to the team, and we look forward to serving you again soon. Have a wonderful day!