Reviews
EVERYONE was amazing! I felt like part of the Palmetto...
EVERYONE was amazing! I felt like part of the Palmetto Ford family. I was treated kindly and the team helped me make the experience enjoyable! Fun too! Everyone I saw there was smiling and happy…..and that made me happy! I would recommend Palmetto to everyone I know! My family (The Bell's) LOVES them too! We are all happy and pleased with the Palmetto Team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your recommendation and kind words about the Palmetto Ford Lincoln team! We’re glad we could provide such an enjoyable experience for you. We hope you are enjoying your new car, and we look forward to the opportunity to work with you again. Please let us know how we can help in the future.
The staff at Palmetto Ford was very friendly and easy to...
The staff at Palmetto Ford was very friendly and easy to work with. They went out of their way to find the car we needed and helped us complete the purchase easily.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your total satisfaction is very important to us at Palmetto Ford, and we’re glad we could help you find a car to suit your needs. We appreciate you trusting us for your car needs, and we hope you are enjoying your new car. Thank you for your positive feedback!
I had the WOW factor with my new truck and thats how it...
I had the WOW factor with my new truck and thats how it should feel when you buy a new car. Thanks so much and no you can't buy it back John King
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive comments about your recent vehicle purchase with Palmetto Ford, John! We’re glad you are happy with your new truck and we look forward to providing an excellent experience for you again in the future. Let us know how we can continue to help with your vehicle and service needs.
I just purchased my 3rd vehicle from Palmetto Ford in the...
I just purchased my 3rd vehicle from Palmetto Ford in the past 5 years. I wouldn't even consider going anywhere else. How often can one walk into an establishment, comfortable that their goal is to provide me, the customer with workable options, with no pressure tactics? Palmetto Ford is such an establishment. Tony Barron, who has assisted me from day one, is the consummate professional. He knows the industry, listens carefully, perceives his customers needs, and goes the proverbial 'extra mile' to meet those needs. I would rate my experience with Palmetto Ford a '10' if the option were open to do so, so please just double the 5 I have posted. Incredibly impressed with the F150 Lariat/Ecoboost V6. Awesome vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your continued trust in Palmetto Ford for your vehicle needs! We appreciate you taking the time to share about your positive experiences with Tony and the rest of our team. Providing an outstanding customer experience is a top priority to us, and we’re glad you have been satisfied with the service you received here. Let us know how we can continue to help with your car and service needs. Enjoy your new F150!
I saw a Licoln Navigator online that I was interested in...
I saw a Licoln Navigator online that I was interested in which I emailed Palmetto Ford/Lincoln requesting information about. Brandon was quick to respond and very helpful in answering my questions. The next day when I arrived, I was greeted by Corry Hallinan who led me towards 2 shiny Navigators for me to look at. He was both knowledgeable and easy to work with. After some simple paperwork, which was also done in the most efficient and professional manor, I was on my way in my new SUV. My kids and I could not be happier and I would highly recommend Corry and Palmetto Ford & Lincoln to any of my friends or clients.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your recommendation and kind words about Corry and the Palmetto Ford Lincoln team! We strive to provide an outstanding customer experience for you, and we’re glad you were satisfied with the service you received. Please let us know how we can help with any future car or service needs you may have. Enjoy your new Navigator!
My experience with purchasing a new 2014 F-250 Platinum...
My experience with purchasing a new 2014 F-250 Platinum Truck from Palmetto Ford was a 10 out of 10. I called another dealership prior to contacting Palmetto Ford and the sales personnel could have cared less rather they helped me find what I was looking for -in fact the salesperson never even called me back to try and confirm the price or availability on the truck. From the reception to the sales staff to the financing department - I would recommend Palmetto Ford to anyone looking for a new Ford Truck. When I am in need of another truck - I will make it a Ford and I will get it from Palmetto.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share about your positive truck buying experience with the Palmetto Ford Lincoln team. We’re glad we could provide an enjoyable experience for you. We appreciate your recommendation, and we look forward to working with you again in the future. We hope you are enjoying your new F-250!
John was extremely helpful and easy to work with. My...
John was extremely helpful and easy to work with. My experience was positive and the entire staff was very friendly. I will be happy to recommand Palmetto Ford. My thanks to all Jim
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words and recommendation of John and the Palmetto Ford team, Jim! We’re glad we could provide a positive car buying experience for you, and we look forward to working with you again in the future. We hope you are enjoying your new car!
My wife and I have been doing business with Palmetto Ford...
My wife and I have been doing business with Palmetto Ford for over 20 years. We started when the dealership was located on Morrison Drive. We have been going directly to Bill Pappas since he started with Palmetto Ford. Whenever our lease is up, we go directly to Bill. He smart, always professional and we honestly know that sees his job as doing his best for the customer. He does not push you in a special direction to meet some dealership goal. We know he believes that he takes care of us and our needs and wants that we will be back. It has worked for twenty years and it will continue. Our most recent experience involved the end of our lease turn-in. Our original plan was simply to buy the car that we had leased based its condition and the reliability of Ford products. After talking with Bill it became apparent that what we needed was two cars. I not sure how Bill and Mike Kalinowski made it happen but they did it. Now that's a professional team. I have recommended Bill and Palmetto Ford to my friends whenever the subject of car purchases or leases come up. Although this visit did not involve the service department, I would be remiss in not acknowledging the outstanding experience that the service department and Jean Healey have provided us over the years. I will not go to any other source when it comes to service. Thanks to all for such a pleasant experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Palmetto Ford Lincoln, we strive to create lasting relationships with our customers that are built on trust. We appreciate your continued trust in Bill and the rest of our team to provide an outstanding experience for you every time you come in. We’re glad you were so pleased with your recent buying experience with Bill and Mike. Please let us know how we can continue to help with your car and service needs. Thank you for your recommendation, and enjoy your new car!
I recently bought a 2014 Mustang V6 Premium. My whole...
I recently bought a 2014 Mustang V6 Premium. My whole experience from start to finish was enjoyable, I knew right away that I was in good, trustworthy hands. I started researching online and had a good idea of what I was looking for so decided to call Palmetto Ford, where I had bought my original Mustang in 1994. I spoke with Dan Lentz who impressed me from the get go - he was warm & friendly as well as professional, he established rapport right away & I felt that he sincerely cared abut finding me the car I wanted, it wasn't just a 'sale' - he certainly is an asset to Palmetto Ford! He spent time searching inventory throughout the South East and came up with the perfect car. Dan went the further mile giving me all the options and price differences depending on my choices, showing a lot of patience and also being prompt in emailing me all the details. The price he quoted included matching another dealership coupon plus a further cash incentive, thank you Dan! I had initially requested a woman sales person, as I wanted to support women in business, so Dan then introduced me to Molly McFadden who immediately impressed me with her friendly, warm professionalism. Molly took me for a test drive and was most helpful in pointing out all the 'bells and whistles' - the 2014 Mustang is certainly quite a car! I really enjoyed working with Molly, she was most supportive and understanding about my concern for my 1994 Mustang buddy that I was trading and assured me that she wouldn't go off to the 'chop shop!' Molly negotiated the final sale, I never felt 'pressured' in any way and I was pleased with the finalized deal which I thought was very fair, thank you Molly! At all times there was an atmosphere of helpful, friendly yet professional service. I also enjoyed working with Ron Austin who took care of all the paperwork, he too was so helpful and prompt in finalizing all the legal details. Overall I can certainly recommend Palmetto Ford, it has the sincere, friendly and trustworthy service of a family business with a high standard of professionalism. I was very impressed with Dan and Molly and Ron, their attention to detail and warm professionalism made all the difference to my experience - 5*****! Thank you all! And I love my new Mustang, she is a silver beauty and a joy to drive! Sincerely, wlallison
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your total satisfaction with your car buying experience is a top priority to us at Palmetto Ford Lincoln. We strive to provide first class customer service along with the best possible prices. Thank you for taking the time to share about your positive experience with Dan, Molly, and Ron. We’re glad they could help get you in the car you wanted and answer any questions you may have had. Let us know how we can continue to help with your car and service needs. We’re happy you are enjoying your new Mustang!
Throughout the entire process, every person at Palmetto...
Throughout the entire process, every person at Palmetto Ford was informative, but never pressured or rushed me into making any decisions. I will recommend Kelvin & Dan to any one who is looking to purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recommendation and kind words about Kelvin, Dan, and the Palmetto Ford team. We’re so glad we could help you find a car to suit your needs. We hope you are enjoying your new car, and we look forward to working with you again in the future.
