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Reviews

Average Ratings

5.0
Average based on 46 reviews.
  • Best place to buy a Ford truck in Charleston!

    Al, Bill, and Mike made my buying experience very stress free. I was well informed and walked through the buying process step by step. Not once di...

    Dealer Response

    Thank you so much for your continued support! We've certainly enjoyed working with you over the years to take care of your automotive needs and we...


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    Al, Bill, and Mike made my buying experience very stress free. I was well informed and walked through the buying process step by step. Not once did I feel pressured. Our family has been buying Ford vehicles from Palmetto Ford since 2004 and will continue to do so. Everyone involved treated me like family and made sure I purchased a vehicle I was happy with and within my budget. They have a huge selection of F150's on the lot and were able to satisfy my picky preferences at a price I could afford. I definitely recommend Palmetto and will be back for my families next vehicle purchase.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for your continued support! We've certainly enjoyed working with you over the years to take care of your automotive needs and we look forward to continue working with you for many years to comes. Thanks for your review and enjoy that new truck of yours!


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  • Great experience

    Anthony Thompkins was so easy to work with. Everyone at this dealership was friendly and very helpful. I would buy a car from them again.

    Dealer Response

    James, we truly appreciate the positive feedback and kind words! We are happy to hear that Anthony and the team were able to provide you with such...


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    Anthony Thompkins was so easy to work with. Everyone at this dealership was friendly and very helpful. I would buy a car from them again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    James, we truly appreciate the positive feedback and kind words! We are happy to hear that Anthony and the team were able to provide you with such friendly and informative services. It was certainly our pleasure to have been of assistance and we look forward to the next time we may be of service.


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  • The ONLY place to buy a FORD!

    If you are looking for a dealer who puts the needs of their customer first and works hard to exceed expectations... Palmetto Ford should be your d...

    Dealer Response

    Thank you for the feedback! We really appreciate it and are happy to know that Al went above and beyond to meet your needs and get you into a new ...


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    If you are looking for a dealer who puts the needs of their customer first and works hard to exceed expectations... Palmetto Ford should be your destination. I personally worked with Al Floyd on the purchase of a 2016 F150. Al went above and beyond to make this happen, and as a long-time Ford Family... I recommend Al Floyd and Palmetto Ford for your next purchase.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the feedback! We really appreciate it and are happy to know that Al went above and beyond to meet your needs and get you into a new F150! Please let us know if there is anything more that we may do for you!


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  • Great service!

    Ask for Tom Slawson, he will take care of you and treat you with respect. We did our part by having all of our research done and shopped it out to...

    Dealer Response

    Thank you for taking the time to provide us with positive feedback, we truly appreciate it! We are happy to hear that Tom was able to provide your...


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    Ask for Tom Slawson, he will take care of you and treat you with respect. We did our part by having all of our research done and shopped it out to other dealers and with USAA, and they beat even their price...eventually. Positive experience and great follow up! You won't be sorry you bought your car here. They took us for a test drive and never badgered us when we didn't come back for another couple weeks bc we were still researching. Two more visits for my wife and I to make our decision and Mr Slawson was pleasant all the way through. Real professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to provide us with positive feedback, we truly appreciate it! We are happy to hear that Tom was able to provide your family with such a pleasant purchasing experience through patient, professional and friendly service! We appreciate you choosing our dealership for your automotive needs and hope to continue working with you in the future!


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  • new car purchase

    Boston Fenton and the Eubank team at Palmetto Ford was awesome. I hadn't purchase a car in 10 years and Boston walked me through the process patie...

    Dealer Response

    Thank you very much for taking the time to share your car buying experience with us! Our team truly enjoyed working with you and doing what was ne...


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    Boston Fenton and the Eubank team at Palmetto Ford was awesome. I hadn't purchase a car in 10 years and Boston walked me through the process patiently explaining each step. Got the car I wanted and traded in the old one easily.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for taking the time to share your car buying experience with us! Our team truly enjoyed working with you and doing what was necessary to ensure you received the best service possible. We hope to see you again!


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  • Thank You Boston!!!

    After searching the local area and the Internet my wife and I found the car we wanted at Palmetto Ford in Charleston South Carolina. Luckily we en...

    Dealer Response

    Here at Palmetto Ford Lincoln, our entire team always strives to go above and beyond for our customers and we're so happy to hear that Boston did ...


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    After searching the local area and the Internet my wife and I found the car we wanted at Palmetto Ford in Charleston South Carolina. Luckily we ended up in the capable hands of Senior Sales Consultant, Mr. Boston Fenton. Throughout the entire buying experience, Mr. Fenton was respectful and knowledgeable. Boston Fenton has been selling automobiles for twenty-seven years. He was able to provide all of the information we needed to make an informed decision, and, the time to deliberate that decision from a respectful and attentive distance. When it came to negotiating price, Mr. Fenton and Palmetto Ford President Graham Eubank treated us fairly and all costs were transparent and reasonable. I am certain we received the best deal possible at Palmetto Ford. A satisfying customer experience was Mr. Fenton’s stated priority from our first meeting, and my wife and I feel that he far exceeded that goal and that he more than met our expectations.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Here at Palmetto Ford Lincoln, our entire team always strives to go above and beyond for our customers and we're so happy to hear that Boston did just that for you. We hope you continue to enjoy your new vehicle and please do not hesitate to let us know if there is anything else we can do for you, Nelson.


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  • Great Service

    I went to purchase a used car Boston Fenton was very helpful and professional I ended up leaving with a brand new Mustang!!!

    Dealer Response

    Thank you for your great comments, DeAndre! We're happy to hear Boston was able to help pick out the perfect Mustang for you! Do not hesitate to l...


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    I went to purchase a used car Boston Fenton was very helpful and professional I ended up leaving with a brand new Mustang!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great comments, DeAndre! We're happy to hear Boston was able to help pick out the perfect Mustang for you! Do not hesitate to let us know if there is anything else we can do for you.


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  • the best service,

    We when there to looked for a truck, and we found the best seller ever, we were tired of looking everywhere and the other dealership did not appro...

    Dealer Response

    Thank you for your kind review! We were more than happy to do what we could to ensure you were able to get the vehicle perfect for you. Please do ...


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    We when there to looked for a truck, and we found the best seller ever, we were tired of looking everywhere and the other dealership did not approved us we refused because we had not credit, but in Palmetto Ford we found a person that help us so much and work until we got approved thank you very much Fenton Bosto.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your kind review! We were more than happy to do what we could to ensure you were able to get the vehicle perfect for you. Please do not hesitate to contact us if you have any further questions.


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  • Grest service

    I was amazed how great I was treated. I am a widow and only buying a car for the second time without my husband. Boston walked me through all the ...

    Dealer Response

    You are very welcome, Barbara! It is so important to our entire team that our customers feel comfortable during the entire car buying process. We'...


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    I was amazed how great I was treated. I am a widow and only buying a car for the second time without my husband. Boston walked me through all the steps and pointed out all the new accessories on the Lincoln. I got a fair price and wonderful service. thank you

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    You are very welcome, Barbara! It is so important to our entire team that our customers feel comfortable during the entire car buying process. We're happy Boston was so helpful to you and hope you continue to enjoy your new vehicle. Please let us know if there is anything else we can help you with!


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  • Great experience!

    As a first-time customer, I was extremely pleased with my experience at Palmetto Ford. Our sales consultant, Boston, went above and beyond to walk...

    Dealer Response

    We always strive to go above and beyond for our customers and we're glad to hear Boston did just that for you! Thank you for sharing your experien...


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    As a first-time customer, I was extremely pleased with my experience at Palmetto Ford. Our sales consultant, Boston, went above and beyond to walk us through the entire process quickly and painlessly. Definitely will be back!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We always strive to go above and beyond for our customers and we're glad to hear Boston did just that for you! Thank you for sharing your experience, Allen. We are definitely looking forward to seeing you again!


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