Riverside Ford Lincoln

Reviews

4.8 out of 5 4.8
93 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 26, 2018

    this is the 3rd vehicle I have purchased from Riverside ford. All three from Earl Byers and when I am ready for my 4th I will be looking for Earl again

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 19, 2018

    So far my experience with Riverside Ford has been great! Everybody has been very helpful in all areas of the dealership!

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    Shopped for a new car
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  • 5.0 out of 5
    November 14, 2018

    Always friendly & helpful staff when I take my Lincoln SUV in for service, and, wash it when done!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Keith, thank you for your kind words and this wonderful review! We try to provide all of our guests with a great atmosphere and world-class service th...at you can trust. We hope to be of service to you and your SUV again! Take care!

  • 5.0 out of 5
    November 8, 2018

    Devin in the service department was very polite and accommodating, he answered all my questions and kept me informed with the progress of my car. Devin... drove to work even though it was a busy time and Mr. Hugh picked me up. Very polite, great customer service. Only thing I would change is cheeper prices (On a fixed income). The good service was worth it all.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you so much for your honest feedback about your experience! If you have any additional needs or questions, we will be more than happy to assist ...you!

  • 5.0 out of 5
    October 29, 2018

    My experience with Riverside Ford has been very satisfying. The staff has been very accommodating, especially Mr.Larry Dumas, the Sales Consultant who... was able to get me my new F-150 at a price that was in our budget. He worked with me, with no pressure to make the deal. Great buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    James, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional questions abou...t your new vehicle, we will be more than happy to assist you! Safe travels!

  • 1.0 out of 5
    September 25, 2017

    I purchased a Chevy on July 21st from Owen Hoskins. After two weeks we came to get the tag for the car and the tag office tells us that the dealership... had sold us a car without a lean in hand. Which I have asked around and some dealerships do that. My temporary tag flew off my car as I was going down I75 2 days before it expired. We come back to the tag off and call down to riverside and all they could do was get a temporary tag for me but after this temporary tag they can’t give another out. So they give me a paper tag which only was good for about 2 weeks. We are now back at the tag office after riverside tells us we are able to go get my tag, just to find out that riverside has been lying to us and they are sending someone down to the tag office with the lean. We are very unhappy with how riverside and has treated us and handled the situation. I wouldn’t recommend these people to ANYONE. We will be returning the car by today if we don’t have tag.

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    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 25, 2017

    One doing any car looking can't go wrong by going to Riverside Ford Lincoln in Macon and asking for Earl Byers. He is the nicest and most patient salesmen... I have had contact with. Buying a car is like buying a house and you need guidance and patience! Earl is NOT pushy and takes the time you need in answering questions and showing you what you want that is available. He is the 'go to ' man!!

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    Shopped for a used car
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  • 5.0 out of 5
    April 17, 2017

    "Our dealer worked with us on letting us try out as many vehicles as we wanted to try out. He also worked at trying to get the finance exactly where we... wanted it. He also has followed up with us on a small issue we are getting fixed with our new vehicle. He seems to go out of his way to make sure the customer is satisfied with the vehicle purchased."

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    Shopped for a used car
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    Dealer Response

    Thank you so much for the kind words! We try to make the car buying experience exactly what you expect.

  • 5.0 out of 5
    March 28, 2017

    Very pleasant experience, fast service.. the service dept employees are always very kind.

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    Does recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    March 21, 2017

    Everything was great! Best car buying experience of my life! I kept adding options and they kept giving me rebates. No hassle trading my old truck in and... got the price I wanted for it. I guess if I have to say something that could have been improved, it would have been nice if there was fireworks and cheerleaders dancing to rock music when I saw my truck for the first time, maybe even a fly by. Really though, it was an awesome experience, they had even filled my truck with gas, that was a really nice surprise. If I was going to remain in Georgia I would definitely buy another vehicle from Riverside ford and recommend everyone I know to do the same.

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    Shopped for a new car
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Riverside Ford Lincoln

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