Kearny Mesa INFINITI

4.3
(71 reviews)
Visit Kearny Mesa INFINITI
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Service Sales
Monday 7:30am–6:00pm 9:00am–8:00pm
Tuesday 7:30am–6:00pm 9:00am–8:00pm
Wednesday 7:30am–6:00pm 9:00am–8:00pm
Thursday 7:30am–6:00pm 9:00am–8:00pm
Friday 7:30am–6:00pm 9:00am–8:00pm
Saturday 8:00am–5:00pm 9:00am–8:00pm
Sunday Closed 10:00am–6:00pm
New (858) 280-0085 (858) 280-0085
Used (858) 356-5015 (858) 356-5015
Service (858) 925-8461 (858) 925-8461

Reviews

4.3
(71 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Dealership treat customers with dignity and tries to save...

Dealership treat customers with dignity and tries to save them money by looking for all posible discounts. I felt very well other there. Clean an professional service.

1.0

So, we decided to replace one of our cars, been looking...

So, we decided to replace one of our cars, been looking around and finally decided on a Q50 red s sport 400, I decided to contact the general manager to make a deal with him, as I am really not a fan of this process as a lot of you are. Petar answered the msg and proceeds to tell me that the car I am looking for is hard to come by with the features I want , he proceeds to also tell me that he is going in to a meeting and he can't talk to me and he will hand me off to someone else , and I stated : ok thank you for your time and I will talk to another dealer , he tells me he will do anything to earn my business, BUT he is going into a meeting , fair enough. So I left me email and my cel phone and to give me a call when he was done : This was done at 11am, it's now dinner time and I never heard back from the general manager. If the general manager has this work ethic, why can you expect of his employees ??????????? Thanks Petar. I appreciate it .

4.8

Kearny Mesa Infinity is honest and professional...

Kearny Mesa Infinity is honest and professional especially Adam Schmidt. I never feel like I’m getting screwed over like at other dealerships. They even hand dry the vehicle after washing.

5.0

Satisfied customer

I always check in with Darryl when I take in both of my Infiniti's for service/repair, and I always request that Frank works on my vehicles. They are both outstanding at their jobs, and I have never had any problems with my vehicles after Frank did the work.

Dealer response

Tom, thank you for your kind review; we are happy to pass along your comments to the team here at Kearny Mesa Infiniti! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5.0

Always a pleasure to interact with this dealership....

Always a pleasure to interact with this dealership. Courteous and competent personnel. Prompt and timely performance of the required services. No cheap but fairly priced work and parts. Pleasant waiting areas. Prior to the pandemic, great coffee and pastries (looking forward to the again.)

4.8

KMI service department is the best! I began bringing my...

KMI service department is the best! I began bringing my vehicle to KMI in 2010. The staff is honest and practical. Each visit is a pleasure.

5.0

Excellent customer care!!!! The service providers always...

Excellent customer care!!!! The service providers always go the extra mile! Prompt service and trustworthy pricing. I’m always confident and satisfied when I leave Kearny Mesa Infiniti. Adam and Darryl are the best!

5.0

Excellent service and friendly staff. Easy to schedule...

Excellent service and friendly staff. Easy to schedule and always prompt. I have been coming here for service for over 11 years. Darryl Hern is a pro at what he does..

5.0

Amazing work as per usual. Always fast and accurate....

Amazing work as per usual. Always fast and accurate. Makes it’s so easy especially if your on your lunch. Love my Infiniti and the service they provide

4.4

They rock. Earned trust & business every time. Pricing...

They rock. Earned trust & business every time. Pricing can be too much at times but when I can afford it I come there. Pep boys are cheaper though.