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Reviews

Average Ratings

4.3
175 lifetime reviews.
  • Service

    Facility was nice and clean as always. Staff was cordial, polite, professional yet personable. Service was performed in a reasonable time.


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    Facility was nice and clean as always. Staff was cordial, polite, professional yet personable. Service was performed in a reasonable time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent Service

    I received the excellent service I have come to expect from Baker Motors. It was necessary for me to wait a little longer; however, having my car...


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    I received the excellent service I have come to expect from Baker Motors. It was necessary for me to wait a little longer; however, having my car cleaned inside and out, free of charge, makes it worth it!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Lease

    Associates and management were helpful, gracious; worked to answer questions or concerns; worked diligently to obtain the vehicle we needed and wa...


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    Associates and management were helpful, gracious; worked to answer questions or concerns; worked diligently to obtain the vehicle we needed and wanted, staying late to complete details. Rich Kelly, Stephen Webb, Mr. Detanico were all part of a great purchase experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service/repair

    Facility was clean and atmosphere was very pleasant. Everyone I encountered was professional, courteous and friendly. Service began promptly on t...


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    Facility was clean and atmosphere was very pleasant. Everyone I encountered was professional, courteous and friendly. Service began promptly on time and was completed within a timely manner. courteous clean up of vehicle was provided.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very happy with my experience @ Baker Motor Co

    I was highly satisfied with my purchase at Baker Motor Company in Charleston South. I would highly recommend Cliff Tucker if you're looking for a ...


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    I was highly satisfied with my purchase at Baker Motor Company in Charleston South. I would highly recommend Cliff Tucker if you're looking for a new Cadillac

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service!

    Everyone is always very professional, courteous,friendly, helpful and nice. I can't say enough good things about the staff, service and facilities


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    Everyone is always very professional, courteous,friendly, helpful and nice. I can't say enough good things about the staff, service and facilities

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Purchase of a 2017 Acadia Denali from Baker GMC

    Matthew Scoggins (Director of Operations for Baker GMC) did a masterful job planning and executing the administrative portion of this sale. Matth...


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    Matthew Scoggins (Director of Operations for Baker GMC) did a masterful job planning and executing the administrative portion of this sale. Matthew Boone then did a masterful job in completing the physical/practical portion of our purchase. My wife and I could not be more pleased with the purchase process, the delivery and instructional process, and the car itself. Baker GMC in Charleston SC is truly an exceptional dealership in all phases of the automobile acquisition experience. We would go nowhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • The Best Customer Service In Town

    I purchased my first car from Baker about 15 years ago. At the time I didn't realize what a great choice I had made in a dealership. The service...


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    I purchased my first car from Baker about 15 years ago. At the time I didn't realize what a great choice I had made in a dealership. The service that I was given always exceeded my expectations! I recently purchased a new Cadillac SRX and I made sure to go with Baker again. I have had several cars since my last purchase with them and I have greatly missed the extra attention to detail they offer on a daily basis.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Warranty Work

    I was seen promptly for my appointment, everyone was kind and efficient. Once it was determined that my 2-yr. old car would need extended warrant...


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    I was seen promptly for my appointment, everyone was kind and efficient. Once it was determined that my 2-yr. old car would need extended warranty work, I was quickly provided with a new loaner, and was on my way. Several days later, my own car was ready, washed, seems like new. Great experience, as always. I love my 2014 Buick Encore, and love my Baker Buick!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Adele's Service

    Had a little longer than expected wait time but overall excellent. Cadillac provided a ride to and from the dealership. I was getting new tires ...

    Dealer Response

    John, We're happy you had an enjoyable experience at Baker Buick GMC Cadillac! We always strive to complete our service in a timely manner and t...


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    Had a little longer than expected wait time but overall excellent. Cadillac provided a ride to and from the dealership. I was getting new tires all around and found them at a cheaper price elsewhere and they honored the lower pricing tires from a competitor. Car was returned clean and without issue. They also honored a diagnostic service which I had incurred 8 months ago, thus applying the credit to the overall cost of the repair. Thank you Cadillac, outstanding job

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    John, We're happy you had an enjoyable experience at Baker Buick GMC Cadillac! We always strive to complete our service in a timely manner and to the highest level of excellence. We appreciate your feedback and look forward to seeing you again at our service department. Sincerely, The Baker Buick GMC Cadillac Team


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