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Family knows me as Ivan, for my dad is Ernesto Sr. Friends and customers know me as Erne. Born in Chihuahua Mexico, migrated to the States when I was 7yrs old. Lived in Arizona, New Mexico and Oklahoma (tornado ally) met allot of faces made even more friends. I'm a people person and love pets, Dogs really. I can talk to anyone, weather is politics,science,sports, history and especially cars. My life hasn't always been smiles and happy times. Cancer survivor since January 23,2012. Fought testicular cancer and won. #cancerfight\r\nBack to cars, I work hard and honest to build report and make deals. Im not all talk, give me a chance and you'll see that I'll take great care of you. \r\n480.227.5289\r\nErne","emailTxt":"ernesto.delgado@henrybrownauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/8f71ff745437.jpg","drDealerId":28090,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":453036,"personPtyId":40202918,"firstName":"Juan","lastName":"Sanchez","titleText":"Sales & Leasing Consultant","emailTxt":"Juan.Sanchez@HenryBrownAuto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28090,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":512125,"firstName":"Kathy","lastName":"Garcia","titleText":"Service Advisor","emailTxt":"kathy.garcia@henrybrownauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28090,"certifiedEmployee":false,"deptDscrp":"Service"}]

Henry Brown Automotive Group

Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Henry Brown Automotive Group Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2018

Reviews

4.6 out of 5 4.6
217 lifetime reviews. Includes reviews of Henry Brown Automotive Group from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 13, 2018

    I want to start out by saying that I am an employee of Henry Brown and work in the service department. That being said, I have worked places that you... get pushed behind "Real Customers" as if you weren't important. I was never treated like that.. Hubby and I were not sure what we wanted so we took many test drives...Willy was patient, kind and very professional with us. He was never pushy or made me feel like I was wasting his time, even though I felt like I was. Once we chose our 2019 Chevy Traverse, everything went quickly and smoothly in finance with David Ide...... Again he was not pushy, super nice and professional. Mike Miller the Sales Miller made sure I was getting the best treatment along the vehicle buying path... and that I was!! I watch all the salesman here on a daily basis and really like them all and like the way they deal with customers... Thanks for making my buying experience an awesome one!!

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Henry Brown Chevrolet Chrysler Jeep Dodge

    Thank You Kathy! Enjoy your new ride!!!!


    Worked with:
    David Ide

    Finance Manager

    (5.0) 20 reviews

    Willie Dodt

    Sales Leasing @ Fleet Acct Manager

    (5.0) 17 reviews

    Michael Miller

    General Sales Manager

    (4.3) 8 reviews

  • 5.0 out of 5
    August 19, 2018

    Bought a new Dodge ram and very happy with the vehicle. The salesmen, Willie Dodt and Barrinton Staine were awesome! Friendly, no pressure sales type of... dealership.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Henry Brown Chevrolet Chrysler Jeep Dodge

    We appreciate you in taking the time to share your comments and experiences related to your last service visit. Our goal is to provide every guest wit...h affordable, professional and friendly service each and every visit. We look forward to having the opportunity to serve you again in a near future. Henry Brown is here to provide you with the excellent experience and service that you deserve. Sincerely, Henry Brown Casa Grande


    Worked with:
    Willie Dodt

    Sales Leasing @ Fleet Acct Manager

    (5.0) 17 reviews

  • February 4, 2013

    We researched vehicles online and went into the dealership with a list of vehicles to see. We were not descended on by a pack of vulture sales people as... we have been at other dealers. We were allowed to enter the building without being accosted. Arturo met us inside after we had asked for a sales person. He was friendly and helpful. He showed us all of the vehicles that we asked about, taking the time to let us inspect the cars and answering questions knowledgably. He offered the carfax for the car we chose to test drive and went over it with us. He was friendly and helped us to make an informed decision as to which vehicle to purchase. The whole process took only a couple of hours, not 1/2 a day or more as it has been at other dealers. We were satisfied with the experience and have already recommended the dealership to friends who are looking to purchase another vehicle.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.8 out of 5
    August 1, 2018

    Made an appointment on Monday for Wednesday. Oil change and recall to replace power steering rack. Asked them to make sure parts were in stock. Dropped... off his morning, everything OK. 3 Hours later get a call they have to order steering rack, will take a few days. It is a 70 mile round trip for me to drop off truck, which is why I confirmed parts before hand. They acted as if another 140 mile double round trip was no big deal. WORST EVER!

    1.0 out of 5
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    Friendliness
    3.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Henry Brown Chevrolet Chrysler Jeep Dodge

    I want to thank you for taking the time to write your experiences regarding your recent visit. Our client¿¿¿s comments give us important feedback on o...ur performance and provide us with great ideas on how to improve our service. Please accept my most sincere apologies for your experiences with us here at our dealership. Thank you again for you valuable remarks and we hope to welcome you back in a not too distant future. Sincerely Henry Brown Service


    Worked with:
    Micheal Moise

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    July 28, 2018

    They went out of their way to accommodate me and get the jeep I was looking for. Willie, the salesman was so kind and kept me informed during the month... leading up to me getting my jeep.. Great dealership and they are super friendly

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Willie Dodt

    Sales Leasing @ Fleet Acct Manager

    (5.0) 17 reviews

  • 5.0 out of 5
    July 11, 2018

    This is my third vehicle purchase from this dealer. While every purchase was a pleasant experience, this last purchase was by far the best. All the sales... staff were friendly and helpful. My salesman Willie, listened to what I was interested in, worked to find a vehicle that matched those interests and then worked to structure the best deal. The whole process was stress free and enjoyable. I drove away in the new Durango I wanted and know that I will continue to visit this dealership for my service needs as well as any future purchases!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Ide

    Finance Manager

    (5.0) 20 reviews

    Willie Dodt

    Sales Leasing @ Fleet Acct Manager

    (5.0) 17 reviews

  • 5.0 out of 5
    July 6, 2018

    This was my first time at this dealership and I was treated very well the whole shopping and test driving experience was great I'm definitely happy with... my purchase and they have earned a customer for life

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    David Ide

    Finance Manager

    (5.0) 20 reviews

    David Ventura

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    June 26, 2018

    awesome customer service they go above and beyond the means to help u, they were able to get the right car and price for me

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Willie Dodt

    Sales Leasing @ Fleet Acct Manager

    (5.0) 17 reviews

    Dylan Deeds

    Sales Manager

    (5.0) 6 reviews

  • 5.0 out of 5
    June 13, 2018

    they will find you the best deal that suits your needs. they worked really hard to get me into the car i wanted. highly satisfied.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Henry Brown Chevrolet Chrysler Jeep Dodge

    We appreciate you in taking the time to share your comments and experiences related to your last visit. Our goal is to provide every guest with afford...able, professional and friendly service each and every visit. We look forward to having the opportunity to serve you again in a near future. Henry Brown is here to provide you with the excellent experience and service that you deserve. Sincerely, Henry Brown Auto of Casa Grande


    Worked with:
    David Ide

    Finance Manager

    (5.0) 20 reviews

    Willie Dodt

    Sales Leasing @ Fleet Acct Manager

    (5.0) 17 reviews

    Loran Baskett

    Sales & Leasing Consultant

    (5.0) 10 reviews

    Dylan Deeds

    Sales Manager

    (5.0) 6 reviews

    Luis Ruiz

    Sales Manager

    (5.0) 5 reviews

    John Satrang

    Sales Manager

    NOT RATED

    David Ventura

    Sales & Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    June 12, 2018

    Our experience could not have been better and they had the best price on the vehicle we were looking for. It was well worth the drive from North Phoenix... to Casa Grande. We replaced our 2002 Silverado with a 2018 Silverado. Our old friend had 226,000 miles of memories. Our sales rep Willie was a pleasure to work with. Well done to the entire team at Henry Brown. Again, it was worth the drive and we enjoyed our ride home in our new Silverado.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Henry Brown Chevrolet Chrysler Jeep Dodge

    Thank you for taking the time to share your experience with others. Your thoughtful remarks are very helpful in allowing us to continue to deliver the... most excellent customer experience. We are glad that your time with us was a pleasant one and we hope that we can be of service to you again in the near future. Warmest Regards, Henry Brown Auto Group


    Worked with:
    David Ide

    Finance Manager

    (5.0) 20 reviews

    Willie Dodt

    Sales Leasing @ Fleet Acct Manager

    (5.0) 17 reviews

    John Satrang

    Sales Manager

    NOT RATED

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