Reviews
Service good the lady who took care of me was really good
Service good the lady who took care of me was really good only issue I had was that when they tested my battery they left the positive battery post cover off just laying around in the trunk. Other than that everything was good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tim, thank you for sharing your positive experience!
I got an oil change and tire rotation as part of the
I got an oil change and tire rotation as part of the service plan I bought (scheduled and it still took over 2 hours . Checked my oil when I got home and saw that it was 3/4 full so they didn?t fill my oil up. I am not happy
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aundrae Anderson, we're disappointed to hear of the negative experience you had at our location. Please reach out to me directly so I can fix this for you. My cel number is 305-791-7222 and my name is Jasen. Thank you
Took my jeep wrangler in for service.
Took my jeep wrangler in for service. Balence and Tire rotation. My jeep came back with 3 rims scuffed up! Service advisor tried to remedy the problem but service manager did nothing to help. My rims are still scratched of course. If you have nice rims even factory rims go somewhere else!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerome, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to me directly 843-818-5856 so we can address your concerns. Thank you
Friendly and reliable.
Friendly and reliable. Nice professional and minimal wait time. Easy to schedule. Clean waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
April2benton, your wonderful feedback and rating mean a lot to us.
Bryce helped me get into my dream car and made the
Bryce helped me get into my dream car and made the process smooth and seamless
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Derek Meeting, thank you; we appreciate your feedback!
BZ for Silmi Mokniia for a great sales job.
BZ for Silmi Mokniia for a great sales job.. Keep her on the payroll. I predict she will be a money maker.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dhwright_99, we are so pleased you enjoyed your visit to Rick Hendrick Jeep Chrysler Dodge RAM FIAT!
Dan Mills, Chris Celli, and the entire Finance Team were
Dan Mills, Chris Celli, and the entire Finance Team were incredibly polite, professional, Great Experience! The level of care, attention, and genuine customer service I received was unmatched. I highly recommend the Rivers Ave Rick Hendrick Jeep Chrysler Dodge Dealership to anyone in the market for a new vehicle. They have definitely earned my trust and continued business. I’m already looking forward to my next purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tnmicalizzi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Jeep Chrysler Dodge RAM FIAT.
Paul was very knowledgeable about the products they have
Paul was very knowledgeable about the products they have on their lot, he was very patient and knew how to ensure all of my needs were met
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bruce Loudermilk, thank you for your kind words and this wonderful review!
John Crowther and Joe Stebel are the go to guys at Rick
John Crowther and Joe Stebel are the go to guys at Rick Hendrick Jeep, upfront, transparent, and extremely helpful with answering all questions with knowledge and confidence.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Paul, thank you for the high star rating!
Paul Parks is who I recommend to buy a car from.
Paul Parks is who I recommend to buy a car from. He makes the process easy and quick.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kylem, thank you so much for your high rating!