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Reviews

Average Ratings

4.8
485 lifetime reviews.
  • great service

    service was great. staff was very helpful. did not have to wait long for service to be completed. dealership was very clean and comfortable.

    Dealer Response

    Thanks so much for the wonderful comments of the team here at Summerville Ford, John. The staff at Summerville Ford always strives to provide pers...


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    service was great. staff was very helpful. did not have to wait long for service to be completed. dealership was very clean and comfortable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks so much for the wonderful comments of the team here at Summerville Ford, John. The staff at Summerville Ford always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!


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  • Phil Tackett is the man!

    Always ask for Phil Tackett! Made my car buying process EXTREMELY easy. I was a first time car buyer and got the car of my dreams at the price I n...


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    Always ask for Phil Tackett! Made my car buying process EXTREMELY easy. I was a first time car buyer and got the car of my dreams at the price I needed. Thanks again Phil!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Sales Consultant

    My experience in buying a car for myself was best I have ever had. I want to thank Derrick Ligon for his outstanding service and respectful attitu...


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    My experience in buying a car for myself was best I have ever had. I want to thank Derrick Ligon for his outstanding service and respectful attitude. He was very helpful, answered all questions honestly and made the whole experience pleasant.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Eexcellent customer service

    Just want to say this dealership is really good . This was my first time buying a car on my own . The staff were very helpful and answers all the ...

    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Conrad. It is great to hear our Staff took s...


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    Just want to say this dealership is really good . This was my first time buying a car on my own . The staff were very helpful and answers all the questions I weren't sure about . This was an wonderful experience . The dells man Devon Duncan was a big help to me and I highly recommend him if your looking for a car .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, Conrad. It is great to hear our Staff took such great care of you! We hope to see you here again!


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  • Trade Value A+

    Was just was window shopping and Phil came out to greet us. Tried to get us to take it for a test drive but it was too late and we were hungry. ...


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    Was just was window shopping and Phil came out to greet us. Tried to get us to take it for a test drive but it was too late and we were hungry. Shot him a text a week later and took it for a test drive to myrtle beach and back. Had an issue with a window not closing so took it back up and kept in contact on the fix. Kept shopping at other dealers to find out that Summerville Ford had the best deal on what we was looking for. Before the truck was repaired due to a faulty part I went in to talk numbers, they offered me way more than I ever even imagined for my trade in and gave me the internet price on the truck even though they had to put more money into it in service. Got a great interest rate and the payment I wanted and even a warranty. Got the truck out of service the next day and Phil came in to meet me even though it was his day off. Took the truck home after he put gas in it and looked it over with the wife since it was for her. Found out they replaced another part that I had pointed out on my original visit without even mentioning it. I appreciate the continuous contact that was given to me and will recommend Summerville Ford to anyone I know in the market. Thanks again Summerville Ford and Phil T.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Renewed buyer

    I was extremely pleased Daniel, he was very courteous and patient considering my stubbornness to stick with my guns about the cost. All and all I ...


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    I was extremely pleased Daniel, he was very courteous and patient considering my stubbornness to stick with my guns about the cost. All and all I was happy with the final result

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fusion Hybrid Purchase

    I wanted an no-issue experience while purchasing my new car. Well my sales rep Phil Tacket and the staff at Summerville Ford came through on all p...

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Stephen. Thanks again for your business! Take care!


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    I wanted an no-issue experience while purchasing my new car. Well my sales rep Phil Tacket and the staff at Summerville Ford came through on all points. I was very pleased with the process and the service I received from Phil and company! He did what he said he would and found me the car I wanted! To be honest I wasn't looking forward to going through the trouble of purchasing a new automobile but these folks made the whole experience as easy and straight forward as possible. I drove away very pleased. Kudos to Phil and staff! Y'all did a great job! Thanks for the help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Stephen. Thanks again for your business! Take care!


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  • Truck Repair

    Horrible service! They charged me a bunch of money to diagnose my truck and still after all that they still did not know what was wrong with it. I...

    Dealer Response

    Thank you for taking the time to bring this unfortunate situation to our attention, Abigail. We would appreciate the opportunity to discuss the de...


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    Horrible service! They charged me a bunch of money to diagnose my truck and still after all that they still did not know what was wrong with it. I tried to work it out with the manager's and they told me it was my problem. Only go there if you are looking for a headache!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to bring this unfortunate situation to our attention, Abigail. We would appreciate the opportunity to discuss the details of this situation so we can determine how we can assist you. Please reach out to us at (843) 873-3550 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.


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  • Phil at Summerville Ford was awesome!!

    Just recently purchase a Ford F150 from Phil Tackett over at Summerville Ford and it was a great experience. He was easy to work with, was not pus...


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    Just recently purchase a Ford F150 from Phil Tackett over at Summerville Ford and it was a great experience. He was easy to work with, was not pushy or pitchy, just very helpful and honest! If your buying a Ford, ask for Phil at Summerville Ford. He's good!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Summerville Ford - Online Sales Dept

    The Service department is excellent A+. The sales department online buying staff is not good at all. Not professional, not curtious, did not foll...


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    The Service department is excellent A+. The sales department online buying staff is not good at all. Not professional, not curtious, did not follow up on our requests, and promised us extra items we did not get. We recommend if you use this dealer that you go there and walk in and get a real salesperson

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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