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Reviews

Average Ratings

3.8
62 lifetime reviews.
  • great place, had a great time

    great people and i especially love the fact that the prices are set so there is no need to haggle. i compared the prices to different states and t...

    Dealer Response

    Thank you for your kind review. At Mike Patton Auto Family, we strive to make every purchase a pleasant experience. I am glad that Robbie had ex...


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    great people and i especially love the fact that the prices are set so there is no need to haggle. i compared the prices to different states and they, by far in a 500 mile radius, have the best prices. they also matched and gave me more for my trade than another dealer. Robbie Robertson was not pushy and was very easy to work with. btw i came from arkansas to buy a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind review. At Mike Patton Auto Family, we strive to make every purchase a pleasant experience. I am glad that Robbie had exceeded your expectations. We look forward to your next visit.


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  • Amazing Customer Service

    I purchased my 2014 Ford Explorer from Mike Patton Auto. Prior to that I purchased a Ford Escape from Mike Patton Auto as well. I can tell you tha...


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    I purchased my 2014 Ford Explorer from Mike Patton Auto. Prior to that I purchased a Ford Escape from Mike Patton Auto as well. I can tell you that they honestly care about the customer and the customer's experience. They are a Christian faith based company and it shows through their work.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Do yourself a favor and shop elsewhere

    Sales staff was rude and condescending. Do hooey yourself a favor and shop elsewhere.

    Dealer Response

    Mr./Mrs. Customer - I sincerely apologize that you clearly did not get the treatment that every customer not only should receive, but deserves. I...


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    Sales staff was rude and condescending. Do hooey yourself a favor and shop elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr./Mrs. Customer - I sincerely apologize that you clearly did not get the treatment that every customer not only should receive, but deserves. It is our goal that 100% of our customers, whether they purchase or service with us or not, receive the absolute best experience possible! I would love to understand what happened and ensure that this does not happen again, as well as do anything I can to rectify your specific situation. If you would please reach out to me, I will gladly handle this personally - 706-298-6951.


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  • Top Quality Service Department

    Very impressed with service department, their professionalism and expertise, attention to detail and taking extra effort to keep me updated throug...


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    Very impressed with service department, their professionalism and expertise, attention to detail and taking extra effort to keep me updated throughout the service. Recently moved to LaGrange and am proud and pleased to have developed a service relationship with Mike Patton Auto Family for all of my Jeep servicing needs.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • My Mike Patton experience.

    Mike Patton has a very nice facility Good pepole and lots of smiles.


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    Mike Patton has a very nice facility Good pepole and lots of smiles.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Disappointed potential customers columbus, ga Nov

    Went to dealership during Thanksgiving weekend. Banks were closed was promised that salesperson would call me back on Mon day to see if I was appr...


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    Went to dealership during Thanksgiving weekend. Banks were closed was promised that salesperson would call me back on Mon day to see if I was approved. Have not received a call back yet. emailed and stated that no one had returned my call. Left message still no response. Very disappointed. Think I will stick with buying local.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Clark family,2009 scion xb

    My wife. And I recently traded in our F250 for a smaller fuel. Efficient car at mike patton in LaGrange ga,the staff was absolutely great,they wor...


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    My wife. And I recently traded in our F250 for a smaller fuel. Efficient car at mike patton in LaGrange ga,the staff was absolutely great,they worked with us all the way through the process and made sure. We felt absolutely comfortable with the car buying experience and made sure we left 100% satisfied, made sure our new car was detailed and filled the gas tank full before we left! Thank you Mr Purnell for all you done!#

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Jeep Wrangler Purchase

    We learned about Patton Auto on cars.com looking for a Jeep Wrangler. We called the dealer and spoke with Marcus and he was a big help with answer...


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    We learned about Patton Auto on cars.com looking for a Jeep Wrangler. We called the dealer and spoke with Marcus and he was a big help with answering all our questions. He even sent us pictures and a video via text before we drove two hours to meet with him. When we arrived at the dealership everything with the Jeep was as represented in their sales ad and per what Marcus told us on the phone. They also had everything ready for us and we probably didn't even spend an hour before we were done with the purchase. Love these guys and highly recommend them to all who are needing a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Poor Communication

    I did not have the opportunity to work with this dealer. I found a very nice used truck on this website and called to make an appointment to come ...


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    I did not have the opportunity to work with this dealer. I found a very nice used truck on this website and called to make an appointment to come from Columbus to LaGrange that Friday night. I called on Wednesday but because of my work schedule could not get there until Friday night. Around 3:00 PM that Friday I received a phone call from a different person than who I had spoken to earlier that week. They said that the were following up on my interest in purchasing a car from them. I told the gentleman that I already had an appointment to see the truck and he said, "Oh, that truck has already been sold." He then said but we have other vehicles. I said I would not be interested in coming to a dealer who has already scheduled an appointment and did not call to ask me if I would still be interested in seeing the vehicle and give me that opportunity prior to just selling to someone else . Also when was the person that I had the appointment with going to let me know the truck was sold on Thursday, after I wasted my time and money to come all the way from Columbus to LaGrange. This type of behavior tells me a little about the way this dealership works and what type of service I might expect after a sale - POOR.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best experience yet. (Purchase made on 4/23/16)

    David Patton (Pre-Owned Manager) and Spencer Lewis (Sales) made this the best experience my wife and I ever had in purchasing a vehicle. Used or n...


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    David Patton (Pre-Owned Manager) and Spencer Lewis (Sales) made this the best experience my wife and I ever had in purchasing a vehicle. Used or new. My wife and I live out in Midland and drove to their Lagrange dealership just because the prices can't be beat and I really didn't care to deal with the traffic around Atlanta. I've bought my share of used and new vehicles and I've been to my share of corporate and family owned dealerships. We even liked the Finance Manager, Quentin! And who really ever likes the Finance Manager? And I'm not talking just because we got a great finance deal. If you're committed to finding a great deal and you want to work with good people who take the time to explain everything to you with full transparency (I'm a numbers guy), then don't gamble and most likely waste time and money elsewhere. Give them a shot. We will be coming back and I never say that because normally it's just about the deal for me. What we liked: - The drive to Lagrange was easy city and surrounding area was beautiful - The staff and management are honest (I don't take honesty for granted - I validate it, and in this case the numbers don't lie) loads of explanation and transparency - The personalities of everyone was great, super friendly and real people instead of trying to 'play the game' - The facility was comfortable. Not something you think of until you're done looking at the vehicles and getting ready for paperwork. - They supported local charities (many of which we also support) and gave incentives to law enforcement, firemen, etc. - We got a great deal on a used Ram 1500 and they were more than fair on our trade-in. - Spencer, David, and Quentin.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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