Central Kia of Plano

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
102 lifetime reviews.

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  • 5.0 out of 5
    January 1, 2021

    I have purchased numerous cars over the years and this was not my first Kia car buying experience. This has been the greatest car buying process I have... ever experienced. Braylen the Salesman was energetic, enthusiastic and knowledgeable! He took our needs and wants and found the exact Telluride we needed. We spent a total of 20 min getting approved and signing driving off the lot. Jerry the auto finance got the exact payment we needed to fit our budget even with our trade in that had negative equity. Jerry listened and delivered a solid quote that he was able to honor when we signed on the dotted line. My Wife and I will go back to this Kia dealership each and every time with our car buying needs moving frwd. What a great way to start the new year. Thank Central Kia of Plano for ruining the car buying process for your competitors. Gone are the days of sitting at the car dealership for 3 hours in buying a car. This was fast, efficient, very pleasurable. The finance was better than expected and the product was delivered with good strong energy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 25, 2020

    I had a small leak in a tire. I didnt have a spare. I called service and they told me they could squeeze me in so I brought my car in and I was out in... less than an hour. Service guys were awesome and polite.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 16, 2017

    Bryan Jackson was absolutely the best. Took care of everything for me and was very courteous.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2020

    Great customer service and very friendly staff. Explained repairs in detail and provided answers to any of our questions. First time Kia owner and have... been very pleased with this vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2020

    I have always been treated with courtesy and professionalism. Kirk was very good at communicating and keeping me informed on the process. The online appointment... 800 number worked well.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 11, 2020

    I have a service plan with another company however, I only go to Central Kia. Wonderful Service and Staff!!! Service is top notch and consistent.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 12, 2020

    After buying my car 31/2 months later still trying to get my 2nd key. Finance manager told me if I didn’t want to wait I could go elsewhere and get the... key. Terrible customer service from management on down.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    April 11, 2020

    This place has horrible customer service, never calls back. They didn't even give me finance papers at signing, and has been 3 weeks and still nothing.... Not one person has returned my phone calls.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 7, 2020

    if you received any promotion in the mail like scratch and win .don't believe on that scam.It shows you win something like 50" TV or cash prize you have... to call the number.when you call the number they will tell you that come and get the prize.if you go over there they try to sell the car nothing else .Because the prize you win is just for their marketing when you go over there they will say we have to match number to price list and then they give you a coupon and like a lucky draw you have to find 6 gold bar on that to win something but in reality you win nothing. But in the back side of coupon it shows that you will win the prize according to your match . Don;t give them a coupon if they don't give you the prize submit a fraudulent complain against them because according to foot print you win the prize .So dont waste your time. you can file a complain through DMV as well as Collin County Court

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    January 30, 2020

    Awesome experience !! No issues at all ! The staff was extremely nice and helpful. The car was ready in the time frame that was promised. Plus it was... cleaner then it was when I brought it in. Thank you KIA.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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