AutoNation Ford Frisco

New 888-887-9831 Dealer Website
Used 888-272-7187 Email Dealer
Service 877-438-4929

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Reviews

Average Ratings

4.7
Average based on 308 reviews.
  • AutoNation Ford Survey

    I have now bought 3 cars from AutoNation Ford. Every experience has been superb. Tom is one of the best sales rep I have ever dealt with. Ford cou...


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    I have now bought 3 cars from AutoNation Ford. Every experience has been superb. Tom is one of the best sales rep I have ever dealt with. Ford could not have a more professional person on staff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best experience!!!

    Jesse was amazing in finding the perfect vehicle for me! Taylor made the loan approval happen within a short period of time! Love the service we ...

    Dealer Response

    Hi Laurie, we're happy to hear that you enjoyed working with our team. We hope that you'll consider us again. Thanks for sharing!


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    Jesse was amazing in finding the perfect vehicle for me! Taylor made the loan approval happen within a short period of time! Love the service we received from all involved!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Laurie, we're happy to hear that you enjoyed working with our team. We hope that you'll consider us again. Thanks for sharing!


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  • Jimmy C.

    Taylor Goodman and Amber Ramirez made purchasing my truck a pleasant experience. They were both very helpful answering questions and didn't try to...


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    Taylor Goodman and Amber Ramirez made purchasing my truck a pleasant experience. They were both very helpful answering questions and didn't try to sell me something other than what I wanted. They were also very professional.I would recommend buying a vehicle thru both of them. When it's time for another vehicle, I'm going back and looking for them both.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service

    Got in and got out quickly without appointment. Friendly.


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    Got in and got out quickly without appointment. Friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Charlotte @ Auto Nation Ford in Frisco, TX

    We loved Charlotte. She made us feel comfortable and we had a lot of fun. Will definately shop with Auto Nation in the future.

    Dealer Response

    Thank you for your kind words and review, Tara. If you ever need help, just give us a call. Happy motoring!


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    We loved Charlotte. She made us feel comfortable and we had a lot of fun. Will definately shop with Auto Nation in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and review, Tara. If you ever need help, just give us a call. Happy motoring!


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  • Best prices hands-down...worth the drive!

    Marcus Rojas was great! Even came in on his off-day to accommodate my delivery day needs.


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    Marcus Rojas was great! Even came in on his off-day to accommodate my delivery day needs.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Automation Ford

    Good customer service. Car was ready earlier than promised.


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    Good customer service. Car was ready earlier than promised.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Love my car!!! Love my salesman!!!

    Purchasing my new vehicle was relatively painless and an overall enjoyable experience. Working with the sales staff at AutoNation couldn't have b...

    Dealer Response

    Thank you for your kind words and review, Debbie. Again, we appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service ...


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    Purchasing my new vehicle was relatively painless and an overall enjoyable experience. Working with the sales staff at AutoNation couldn't have been better. My salesman was very professional and helpful, as well as extremely knowledgeable about the vehicle I purchase. I wouldn't hesitate recommending AutoNation Ford Frisco.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and review, Debbie. Again, we appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.


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  • AC - Freon Leak Repair - 2015 Mustang GT

    Efficient, quick, knowledgeable. Eric very accommodating to my needs. so far repair seems perfect.


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    Efficient, quick, knowledgeable. Eric very accommodating to my needs. so far repair seems perfect.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Worst customer service

    Worst customer service. They won't return your phone calls. They lost my key while my car was there being repaired and then wouldn't give me th...

    Dealer Response

    Thanks for the feedback. We strive to provide excellent service to our customers. We'd like the opportunity to make this up to you, so if you're w...


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    Worst customer service. They won't return your phone calls. They lost my key while my car was there being repaired and then wouldn't give me the new one. Everything about my experience with this dealership has been pretty much as bad as you can get.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the feedback. We strive to provide excellent service to our customers. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5523. We hope to hear from you.


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