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AutoNation Ford Frisco

(2,923 reviews)
Visit AutoNation Ford Frisco
Sales hours:
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Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 8:30am–8:00pm
Sunday Closed
New (888) 887-9831 (888) 887-9831
Used (888) 272-7187 (888) 272-7187
Service (877) 438-4929 (877) 438-4929

Reviews

(2,923 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford Frisco from DealerRater.

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I was extremely satisfied with my service and quality of

I was extremely satisfied with my service and quality of the work I received!! The team was exceptionally great and so friendly! My wheels look great! Thank you!😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Auto Nation Ford is very conscience about doing a good

Auto Nation Ford is very conscience about doing a good job. The dealership is clean and the people are very nice and I would recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They try they best for ever get you in and out and into a

They try they best for ever get you in and out and into a car. They are always there to help. Got my first car from them and most likely will keep coming back to get another soon as possible. They didn’t just throw me in a car just to get me I. And out but listen to me and knew exactly what I needed. At first I didn’t think I would like the car but fell in love with the car and now I got a system in and plan on keeping it without even trading it in for a new

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were the best team and dealership I have

They were the best team and dealership I have experienced!! They were affordable, so friendly and reliable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Waldo your service was great thank you for taking time to

Waldo your service was great thank you for taking time to check my vehicle concerns And tested to make sure everything is good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Both times Ive been here, the team has been very

Both times Ive been here, the team has been very professional and taken care of my car, delivering great and speedy service. I feel lucky to have had Waldo as my advisor both times who was extremely patient with my queries and made sure the service was performed smoothly with all necessary knowledge about the car's condition. Happy to return for my next service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we appreciate your positive review about your recent experience with us! Drive safe, and we'll see you on the road.

Angel was more than amazing with helping me find my dream

Angel was more than amazing with helping me find my dream car! I came in super nervous, because I wasn’t sure if I would even get approved for a vehicle despite having a pre-approval. He explained everything and told me to give it a try and boom I was approved! I literally got the vehicle I wanted at a great price monthly with 0 down! I highly recommend AutoNation Ford Frisco! The entire staff was polite, welcoming, and helpful!!! If you need a vehicle please go to them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

I was hoping to get a easy and safe fix on my bed cover

I was hoping to get a easy and safe fix on my bed cover that I purchased in Colorado. The bed cover bran new with truck bran new . Bed cover came loose while traveling on vacation Colorado to Texas! Auto nation wouldn?t touch without wanting to charge 200.00.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sharise, thank you for leaving this detailed feedback about your experience with our dealership. If you'd like, please contact our General Manager at (972) 763-5523. We'd appreciate the chance to make your experience a positive one.

Was able to get the deal done quickly, Salesman ( Scott )

Was able to get the deal done quickly, Salesman ( Scott ) was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Greg, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you ever need help, just give us a call. Happy motoring!

Autonation Frisco is the best yet in Service Department.

Autonation Frisco is the best yet in Service Department. I will tell my Family and Friends about AutoNation Frisco. Thank you Castillo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Jackie, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!