Perry INFINITI of Escondido

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
497 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 24, 2020

    I would recommend Perry Infiniti to anyone. Great cars and great customer service. Me and my family have a total of 4 Infiniti Cars right now.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    April 21, 2020

    I purchased a new 2019 Infiniti q 60 from Perry INFINITI escondido. We negotiated the price over the phone and it was a pleasant experience. That’s when... the good ended. My car had a big scratch in the front bumper when I purchased it and I was promised they will fix it. I took my car 3 weeks after I bought it rob get its bumper painted and after i picked up the car I noticed dents in the hood and scratches on one of the rims and front bumper. I wasn’t too worried about it because I thought they will take care of it, but I was wrong. They denied any responsibility and went as far as calling me a liar. After an horrendous argument with the sales manager EDDY RUTHERFURD (a nobody with no real power to make decisions who is probably a college drop out loser) I was told that the service manager Dan Arrington will call me and see what we could come up with, which was absolutely more of the same not taking responsibility for the damage nonsense. I decided that the best thing for me was not having anything to do with these people. All around a bad experience who took away the joy of having purchased a new car. I love Infiniti’s and I think they are great cars but the world is full of people who will never accept that they make mistakes.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • March 7, 2020

    I have been coming to service my car(s) here for the past 10 years. I am never disappointed. Their service is excellent, Memo my service consultant is... efficient, knowledgeable and honest. I highly recommend Perry Infinity for service of your car

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 7, 2020

    Dan was wonderful to work with! He was very nice and pleasant. He also was knowledgeable on vehicle and understood the problem! He provided excellent service!!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    April 6, 2020

    This is a top notch facility. Service advisor Dan, continually kept in contact with me regarding the process and when i could expect to have my vehicle... returned. My vehicle was freshly washed and ready when I arrived to pick it up. I will definitely utilize Perry Infiniti moving forward.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    April 2, 2020

    My car came back with dents on the hood and scratches on one of the rims after being there for a eel for a small repair. Not happy with the service.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 5.0 out of 5
    March 31, 2020

    Great service! Thank you for taking the time to make our repair as convenient as possible for our family. We appreciate all you have done to help us!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 31, 2020

    Great service department and awesome service advisor and friendly staff. Will return again for my future services. Vehicle was returned washed and on time... as promised.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 23, 2020

    We have always brought my car in for the oil changes. I had never had an issue with Infiniti, until recently. When bringing up the issue to the service... manager Dan, he made sure to take good care of us and fixed all the issues. Everyone makes mistakes, but it takes a good service department and a good manager like Dan to fix the issues. Thank you Dan for being an awesome Manager, we really do appreciate all your help. I definitely recommend them!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    March 19, 2020

    Dan is the man! Thank you for helping me out with my door problem! Fixed it in no time. Would highly recommend Dan to anyone

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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