BMW of Escondido

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17 lifetime reviews.

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  • 5.0 out of 5
    March 24, 2017

    I was looking all over Southern California for a 440I that I had put together on the BMW website. All the responses I got were dealers trying to sell... what they had in stock. BMW of Escondido did not have my choice in stock, but they told me they had a production spot open and my choice could be ordered. They even quoted me a price. No hassle, just what I wanted.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 18, 2017

    My experience with Oscar Acosta was phenomenal. He is caring, informative, and consistent. If you are thinking about purchasing a car from BMW of Escondido,... he will do his best to ensure that you are satisfied with your experience. I live in New York, and all steps were made with ease, as if I lived in the local community. I am not easy to please, and I highly recommend this dealership and Mr. Acosta. He made it a point to speak with me daily- even from home on his days off. He will provide you with a premium service that is comparable to none. He is a truly a wonderful salesmen, but most importantly a man of integrity.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    February 11, 2017

    That was a big raining day, I went to other dealer first, they have the umbrella ready for me, and let me check it out inside. While I was here, I parked... my car in front of the store, all the agents just looked at me, and not interested about me, my girl friend is sick, and I am buy a car for her, but the rain is getting bigger. They absolutely lost a big deal. Their faces tells you " we don't want to sell car to you"(from the mirrors)

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    February 9, 2017

    I was driving up from San Diego in my i3 this morning and I was running low on juice. When I bought the car I was told that I could plug in at any BMW... dealer in the network. I called ahead to see if they have a DC Fast charger and I was told in no uncertain terms that not only do they not have a DC Fast charger but the chargers they do have are exclusively reserved for their own vehicles…not customers. Horrible customer service and attitude. Epic Fail.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 2, 2017

    Everyone was very friendly and knowledgeable.No high pressure.I got exactly the car I wanted at a fair price.The facility was clean and comfortable.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 23, 2016

    Outstanding customer service provided by mike Dupresis at BMW of Escondido

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 13, 2016

    If you need your BMW serviced do yourself a favor and see Michael Duplessis at BMW Escondido! He has been my Service Rep for well over a year and has always... done right by me! I didn't purchase my 535i from them but that has never mattered to Michael; he has always given me GREAT service! Can't recommend him enough!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    December 4, 2016

    Michael is our Service Advisor and we recommend him highly. Very professional with outstanding communication throughout the process. Also, he is willing... to go the extra mile to ensure fantastic customer satisfaction. Highly recommend this dealership for service on BMW products.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 29, 2016

    The entire crew and facilities are second to none. KIM is an excellent customer rep and I highly recommend her.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    November 29, 2016

    Very professional and great service. The whole staff was very nice and concerned for my needs. Quick check in and out service. Kim my service rep was... right on top of everything and very knowledgeable. The rental car service is so simple and quick. I love how I can get in and out of there so quickly and get on with my day. Great work by all!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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