New 877-438-6050 Dealer Website
Used 877-438-2029 Email Dealer
Service 866-690-8048

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Reviews

Average Ratings

4.9
Average based on 81 reviews.
  • Great sales experience

    I would definitely recommend Britain Chevy Cadillac to anyone in the market for a new vehicle or used as well. They even went the extra steps to g...

    Dealer Response

    Thank you Kathy for taking the time to review our dealership. We are so happy to hear that Mike took great care of you while you were shopping for...


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    I would definitely recommend Britain Chevy Cadillac to anyone in the market for a new vehicle or used as well. They even went the extra steps to get in the vehicle I was interested in. Mike Donahoe our salesman was very easy to deal with and took his time explaining everything. Thanks again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Kathy for taking the time to review our dealership. We are so happy to hear that Mike took great care of you while you were shopping for a pre-owned vehicle. Enjoy it and let us know if you need anything else! Thank you again.


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  • Troyanderson

    Had my car fixed and did a great job and did what they said they would do

    Dealer Response

    Thank you Troy for taking the time to review our dealership. We look forward to seeing you again soon. Thank you!


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    Had my car fixed and did a great job and did what they said they would do

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Troy for taking the time to review our dealership. We look forward to seeing you again soon. Thank you!


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  • Great Review

    Great Customer Service and very clean kept up facilities. Recommend them always!

    Dealer Response

    Thank you Kristian for taking the time to review our dealership. We look forward to working with you again soon.


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    Great Customer Service and very clean kept up facilities. Recommend them always!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Kristian for taking the time to review our dealership. We look forward to working with you again soon.


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  • Didn't Want To Sell Me a Truck

    I inquired about a truck that was on Cars.com, I received an email and one call back and that's it. I was already sold on the truck, all they had ...

    Dealer Response

    Thank you Mrs. Williams for taking the time to review our store. We are sorry to hear about your experience. We actually did work with both you an...


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    I inquired about a truck that was on Cars.com, I received an email and one call back and that's it. I was already sold on the truck, all they had to do was follow up. They never returned my loan officer's calls. I bought a truck from another dealership a week later.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mrs. Williams for taking the time to review our store. We are sorry to hear about your experience. We actually did work with both you and your loan officer, sending in the buyers order that was requested. At that point, your loan officer never contacted us again leaving us to believe that you decided not to pursue our vehicle. We are happy to hear that you were able to find another vehicle. Thank you again for the opportunity to earn your business.


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  • AlwaYa great service!

    Clean, fast, courteous and knowledgeable service experience.

    Dealer Response

    Thank you Denise for taking the time to review our dealership. We look forward to helping you again in the future.


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    Clean, fast, courteous and knowledgeable service experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you Denise for taking the time to review our dealership. We look forward to helping you again in the future.


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  • Purchase

    Scott Monroe is a top notch salesman. I have purchased two vehicles from him.

    Dealer Response

    Thank you Rickey for taking the time to review our dealership. We are so happy to hear that Scott took great care of you while you were shopping f...


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    Scott Monroe is a top notch salesman. I have purchased two vehicles from him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Rickey for taking the time to review our dealership. We are so happy to hear that Scott took great care of you while you were shopping for a new car. Enjoy it!


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  • Great service

    Great service friendly and keep you posted what's going on during service.

    Dealer Response

    Thank you Michael for taking the time to review our dealership. We are so happy to hear that you had a great experience in service. We look forwar...


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    Great service friendly and keep you posted what's going on during service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Michael for taking the time to review our dealership. We are so happy to hear that you had a great experience in service. We look forward to seeing you next time!


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  • Best dealership ever

    These people are the best. They will take care of you from sales to service.

    Dealer Response

    Thank you Deana for taking the time to review our dealership. We are so happy to hear that you had a great experience in sales and service. Enjoy ...


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    These people are the best. They will take care of you from sales to service.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Deana for taking the time to review our dealership. We are so happy to hear that you had a great experience in sales and service. Enjoy your new car!


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  • Don't expect much after purchase

    I purchased a vehicle from this dealership and went in for service a few months later. I was treated second class, even though I had purchased fro...

    Dealer Response

    Thank you Robbie for taking the time to review our dealership. We are so sorry that you did not get proper customer service when you came in to ha...


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    I purchased a vehicle from this dealership and went in for service a few months later. I was treated second class, even though I had purchased from this dealership. I didn't purchase a top of the line vehicle but I expected to be treated like any other customer.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Robbie for taking the time to review our dealership. We are so sorry that you did not get proper customer service when you came in to have your new truck serviced. We pride ourselves in our customer service and this is not how we want you to feel when you come visit. Please reach out to our General Manager if we can do anything to help you. If not, we hope you will give us another chance so we can show you the way the experience should be.


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  • Easiest purchase ever

    Salesman Brad Gilbreath is top notch. From the first phone call until I drove my new truck off of the lot he couldn't have been more professional....

    Dealer Response

    Thank you Bo for taking the time to review our dealership. We are so happy to hear that Brad took great care of you while you were shopping for yo...


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    Salesman Brad Gilbreath is top notch. From the first phone call until I drove my new truck off of the lot he couldn't have been more professional. He didn't sell me anything, he just showed me exactly what I was looking for, answered countless question with truthful honest answers and told me the bottom line price. He did exactly what he said he would and exactly what I would expect out of people and rarely see. I didn't think that buying exactly what you wanted for the price you woanted was possible anymore but Brad proved me wrong. I expect to buy my next cars through him

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Bo for taking the time to review our dealership. We are so happy to hear that Brad took great care of you while you were shopping for your new vehicle. Enjoy your new car and we look forward to working with you again in the future! Thank you again for your business.


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