I came in to order a Emissions sticker for my vehicle , which requires taking my vin number down, and submitting an order . Instead They told me drive... to a different dealership (40 min away) and they have it in stock. This is impossible, it is a special order Emissions sticker that needs MY VIN on it, it cannot be in stock anywhere. Then told me the only way the can start this process is to take my car to their service department , have them write up a ticket and locate my VIN. Seriously!?!?! Worst parts department I have ever witnessed and a waste of my time, went to another dealership, done and ordered in 5 minutes.
Cody, thank you for taking the time to leave us feedback. If you'd be willing I would appreciate the opportunity to speak with you directly and rectif...y these issues. General Manager Jerry Brummet 760-692-1580
I always feel right at home at your dealership. Friendly staff and fast service.
The staff was very helpful, friendly and professional. My car was finished before the quoted time and nicely cleaned.
Wonderful experience every time I go to the dealership. Comfortable waiting room and car is always finished when expected. Thank you
We are glad you chose our dealership! Thanks for the feedback and strong recommendation!
Everything related to my service of my 2014 Cad SRX was great!
New vehicle service & check done quickly; Hoehn Buick/GMC appears to be a well run & professional dealership.
Everything as expected. Thank you for consistently great service.
Very prompt, courteous and efficient. Would highly recommend.
Molly and Dan were very helpful in getting my battery replaced. I deal with you on all my DTS/CTS problems. However, I thought the battery price of $233... was too high. Jim Rush
XTS Recall for Software for our 2013 XTS. As usual, Service was first class. We are very happy with the Service Department at HOEHN. I would recommend... your service Dept to anyone who asks. Keep up the good work!! "A customer is NEVER an interruption of your Day", is the ATTITUDE we get your your Store. Joe and Carol Tosto