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Bill Utter Ford

(4,385 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 12:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Good service from Eddie Church, always the best service

Good service from Eddie Church, always the best service advisor. Always make my service the best

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  • Overall experience 5.0
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Dealer response

We are glad to hear that Eddie has provided excellent service. Thanks for choosing Bill Utter Ford to take care of your automotive needs!

We had a pleasant and easy buying experience.

We had a pleasant and easy buying experience. Our salesman Jason stayed in touch with us about a vehicle we had interest in and completed the deal with us in a timely manner. Great experience.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

It's fantastic to hear that Jason made your buying experience smooth and enjoyable at Bill Utter Ford. We appreciate your feedback and are glad everything went seamlessly with the vehicle purchase!

This was the best car buying experience that I have ever

This was the best car buying experience that I have ever had. Dylan was extremely personable and kind. One of the hardest working people that I have had the privilege of meeting! You need to higher more people like Dylan. And you should also probably pay Dylan more that you currently do so that you don’t lose him as an employee. Dylan is the best! Thank you again Bill Utter Ford!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing such a glowing review! We're delighted to hear that Dylan made your car-buying experience at Bill Utter Ford exceptional. We appreciate the feedback and will certainly pass along your kind words to him. Enjoy your new vehicle!

They were able to solve my problem quickly, effectively

They were able to solve my problem quickly, effectively and efficiently.They were very polite.

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your support of Bill Utter Ford! We are so pleased to know you are satisfied with our services.

Super quick service, very easy to work with.

Super quick service, very easy to work with. All employees are extremely kind. Very enjoyable to go to when I need to fix my car!

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  • Overall experience 5.0
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Dealer response

Thank you for sharing your experience with us! We're delighted to hear that our team at Bill Utter Ford made your visit enjoyable and efficient. We look forward to assisting you again in the future!

Just purchased a new Bronco and Kaleb was very helpful

Just purchased a new Bronco and Kaleb was very helpful and efficient with the process. Lane in financing was also very friendly and quick with the process. Overall a great experience.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for choosing Bill Utter Ford! We're delighted to hear that Kaleb and Lane made your Bronco purchase a smooth experience. Enjoy the ride, and let us know if there's anything else we can do for you!

Ivan did a great job with my truck and trade-in’s.

Ivan did a great job with my truck and trade-in’s. . He provided the best car buying experience I've ever had at a dealership. He was patient and knowledgeable. Highly recommend visiting Ivan at Bill Utter for your next new truck.

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  • Overall experience 5.0
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Dealer response

Thank you for the glowing review, Kim! We're delighted to hear that Ivan provided such a positive car buying experience at Bill Utter Ford. We appreciate your recommendation and look forward to assisting with any future needs!

Great place and awesome environment.

Great place and awesome environment. Highly professional. I will buy from Bill Utter again. Great salesman Ivan worked hard to find me a vehicle at a price I was comfortable with. The entire staff was great.

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  • Overall experience 5.0
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Dealer response

Scott, we're delighted to hear that Ivan and the team at Bill Utter Ford provided you with a fantastic experience. Thank you for your kind words and support! We look forward to assisting you again in the future.

The Bill UtterFord dealership provided exceptional

The Bill UtterFord dealership provided exceptional customer service. No smoke and mirrors or waisting time just an honest transparent transaction by experienced well trained representatives. We have taken our vehicles to the service center and are appreciating that the sales staff are just as accommodating.

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  • Overall experience 5.0
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Dealer response

We're delighted to hear about your positive experience with both our sales and service teams at Bill Utter Ford. Thank you for recognizing our commitment to transparency and exceptional customer care!

Consumer response

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I worked the legendary Mike Richardson.

I worked the legendary Mike Richardson. Mike was on from the first contacted him, and he got me the exact truck I was after! Big thanks to Mike!

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're delighted to hear that Mike made your experience at Bill Utter Ford legendary, Trevor! It's fantastic he was able to help you find the exact truck you wanted. Enjoy the ride, and thanks for choosing us!