Community Chrysler Dodge Jeep RAM

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Reviews

Average Ratings

4.0
48 lifetime reviews.
  • Great and helpful dealership

    Although I did not find the vehicle I was looking for, The dealership was very customer friendly and Helpful trying to find the right vehicle. I w...


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    Although I did not find the vehicle I was looking for, The dealership was very customer friendly and Helpful trying to find the right vehicle. I would recommend this as a company to work with.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • horrible customer service

    I'd think twice before you bought any vehicle here. bad customer service very rude and short service employees. all they do is tell you what you w...


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    I'd think twice before you bought any vehicle here. bad customer service very rude and short service employees. all they do is tell you what you want to hear never call back never inform you of anything that's going on and leave you in the dark. On top of that both loaner vehicles I've gotten have been total junk with the engine lights on. after the money spent on a brand new truck I expected a lot more from this small community dealer. after nothing but issues from a brand new diesel truck and little to no support from the service here i can say for sure it's my last dealing with them and would suggest to anyone to think twice before you shop here. It isn't a first rate dealer by far and the worst experience I've had from a dealer before. Very disappointed

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Don't feel comfortable dealing with other dealers

    We have bought I think 3 cars from Ryan Neely here at Community.Two of the vehicles we bought basically online. Ryan had all the paperwork ready a...

    Dealer Response

    Thank you very much for the kind words. We are happy that it was simple, and we truly appreciate your continued support.


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    We have bought I think 3 cars from Ryan Neely here at Community.Two of the vehicles we bought basically online. Ryan had all the paperwork ready and asked if we wanted to test drive them before finalizing. Signed the papers, got the keys and we were on our way. They are very upfront and honest about the quality, dependability of the vehicles.They wouldn't put something out for sale knowing it wasn't good quality or dependable. Very thankful we have someone and somewhere we can trust. And if they don't have what you are looking for, they can find it.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for the kind words. We are happy that it was simple, and we truly appreciate your continued support.


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  • Great service from the beginning!

    I recently bid on a "Spa Package" at a golf tournament. First I would like to say "Thank you" to Community Chrysler for making a donation to a loc...


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    I recently bid on a "Spa Package" at a golf tournament. First I would like to say "Thank you" to Community Chrysler for making a donation to a local organization, helping them to raise funds for their cause...To your workers in the garage area..."Thank you for the outstanding job you did in cleaning our car!"....as I told my wife; "It looks as though I just drove it off the showroom floor!"....Thanks again & continue with the quality work!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Vacation Delayed

    One hour into driving to our vacation destination we hit a deer north of Martinsville, IN. The deer lived (I think). Blue fluid was was dripping f...


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    One hour into driving to our vacation destination we hit a deer north of Martinsville, IN. The deer lived (I think). Blue fluid was was dripping from the Honda Odyssey engine compartment. We turned around and headed back to the first auto shop, Community Chrysler. Within minutes of explaining our situation to the service manager, a mechanic looked at the front end damage and found a bracket was bent by the impact with the deer and punctured the radiator. I did not know Honda radiator fluid was blue. I was hoping for something busted in the washer fluid system, and I made a good choice to get it inspected. The mechanic recommended a tow (decided a Honda body shop in Bloomington was a more convenient than Community Chrysler in Martinsville). No charge for the expert advise. Many thanks to Community Chrysler Service Department for helping us avoid a more serious breakdown somewhere down the road.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Experience at Community

    I bought a 2006 Dodge pick-up for my son. The sales manager, finance manager, and salesman were courteous, professional and helpful in every way. ...


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    I bought a 2006 Dodge pick-up for my son. The sales manager, finance manager, and salesman were courteous, professional and helpful in every way. An excellent experience overall. Would recommend Community.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience at Community

    I bought a 2006 Dodge pick-up for my son. The sales manager, finance manager, and salesman were courteous, professional and helpful in every way. ...


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    I bought a 2006 Dodge pick-up for my son. The sales manager, finance manager, and salesman were courteous, professional and helpful in every way. An excellent experience overall. Would recommend Community.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful experience

    We had a wonderful experience at this dealership, probably the best yet. Hector Mercedes was great to work with. He gave me a lot of the info I re...


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    We had a wonderful experience at this dealership, probably the best yet. Hector Mercedes was great to work with. He gave me a lot of the info I requested by email, ensuring it was the vehicle I wanted before making the hour drive. I knew the payment range I was comfortable with and what my trade in was worth and they worked to make me happy. Even offered to feed us! Lol. I have had bitter experiences in the past with pushy sales and rude finance departments, NOT HERE!We will definitely consider this dealership in the future, even with the long drive. Keep up the great work guys!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • No good "Service"

    Very disapointed with the service department and management. As frustration escellated, NO ONE wanted to really help. NO ONE wanted to take respon...


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    Very disapointed with the service department and management. As frustration escellated, NO ONE wanted to really help. NO ONE wanted to take responsibility, they messed up. Left message for Gerneral Mangaer, JOHN ANDERSON, and he NEVER returned my call. Will NOT go back to this dealer....EVER

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Communtiy Chrysler Review

    Let me start off by saying that i am not new to buying cars from personal owners and dealers small to mega.I have about 20 years buying vehicles u...


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    Let me start off by saying that i am not new to buying cars from personal owners and dealers small to mega.I have about 20 years buying vehicles under my belt and I must say that this is "THE BEST DEALERSHIP" I have ever dealt with. My salesman was Ryan Richardson and he went above and beyond the call of duty to help me find the right vehicle for me,Exactly what i wanted.He is not like the average salesman that goes after blood,Do i think he could have given me a better deal? Yes, with knocking off all those crazy dealership fees that go along with the average sale that all the dealerships sneak in on the paperwork.But nevertheless,the price i got on the new truck was fair and i understand the salemans job is to sell cars so they can make money to feed their family.I was sent a youtube video link by email after Mr Richardson found the exact truck i was looking for with a complete walk around detailed video of it. I made the trip from columbus ohio to Martinsville,In to seal the deal the next morning.I went to numerous car lots and made many phone calls here through out the state of ohio and was met with rejection each time along with my credit score diving down with all the inquiries the dealerships were hitting my credit report with.I spoke with Ryan which was my last call and he convinced me to give him a try but without him applying pressure and i took a chance and Lo and behold he worked wonders and made things happen on the first run at one bank got approved. I want everyone that is reading this to give him your business if in the area or not far away.they have a nice selection of vehicles plus every salesman i came in contact with was very friendly and warm with such a nice atmosphere. i will continue to deal with Ryan in the future on my next car or truck purchase and tell everyone i know about him.You cant go wrong at Community Chrysler Dodge Jeep!! Check out their web site, CommunityChrysler.com

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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