Tidelands Ford Lincoln Hours
Tidelands Ford Lincoln located in Pawleys Island, SC was established in May of 1995. We have been a strong automotive business leader in the Georgetown & Horry counties ever since. We offer the complete vehicle line up for Ford & Lincoln, along with Certified, Pre-Owned, and feature a QuickLane Tire & Auto Center.
Our dealership has a Certified Professional Sales & Service Staff that include Level 3 & 4 Employee Excellence & 4 Senior Master Technicians that have achieved Ford Motor Co.'s highest level of customer service among dealers in Myrtle Beach, Conway, Florence, Georgetown, and Charleston.
"Just South Of High Prices & We're Closer Than You Think!"
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So I traveled 4.5 hours from Statesville NC down to Tidelands to look at a 2016 Navigator I found online. I wasn’t thrilled about making the trip knowing... there was a decent chance I wasn’t going to buy it, especially after looking at three other used Navs, which looked immaculate in the pics online, but not as nice on site. One of those vehicles was a 2 hour drive, also in SC. Two of the three other dealers didn’t even want to acknowledge the blemishes I found let alone negotiate on the already slightly over priced vehicles. The guys at Tidelands certainly made my trip worthwhile. First off, there were a couple of cosmetic imperfections in the vehicle, which were in the photos, instead of intent to hide them, which I appreciated. I had talked to John to let him know I was driving down and was met by Benson “BD” Banks who had the Nav pulled up, cleaned up, and ready to be viewed. The couple of small cosmetic concerns I had were addressed, but were really no big deal at all. The vehicle was priced right, and I was relieved that there was no pain at all with the buying experience. I wasn’t excited with the APR for the financing, but I am probably one of the tightest guys you’ll meet. Nevertheless, I sat down BD, and he and Daniel in finance, found me a little better rate with a good down payment. Daniel also found me a warranty package that worked for me. John the GM took a few minutes to introduce himself and we talked “shop” around the beautiful brand new Nav in the showroom while I waited for the paperwork to be drawn up. BD was going to have the vehicle delivered to my home, as advertised, but instead the family and I drove back down to pick it up that weekend. Again, met there by BD, and the Nav was fueled up, cleaned up again, and ready for us. I believe another one of their salesman was also named Daniel , who was very educated on the entertainment system and gave my girls a tutorial on how to operate everything. Another one of the salesman even invited us up for the pizza party they were having for the employees. I have to mention one other thing. When I drove down there the first time, I’d mentioned to BD that the engine light in the Focus I was driving came on during my travels. He immediately drove the car to their service department and had the guys do a diagnostics check on it while we went to check out the Navigator. All the guys and gals here are a great team and made our experience the best it could be. BD is an energetic young man, but genuine and honest at the same time....yes that’s possible. Kudos to the Tidelands team, we will do business again!
Dave, thank you for your kind words and congratulations on your new Navigator, Our team is dedicated to providing top-quality service, and we're so ha...ppy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
My family has bought several vehicles from Tidelands over the years. Dave and the entire team are exceptional people to work with. I would highly recommend... Tidelands Ford Lincoln.
Doug, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Sa...fe travels!
I had an excellent experience working wth John Clairmont and Justin. Daniel did an excellent job as well explaining extended maintenance and warranty... plans. Had a minor mark in the paint and Dave Clayton took care of it very quickly. All other employees were very courteous.
I went in looking for a used Escape and bought a brand new Lincoln Corsair. I love the service and my new car!! I look forward to dealing with Tidelands... Ford-Lincoln in the future!
Salesmen don't listen to the customer. Wanted the vehicle in my wife's name, they put it in mine, then said couldn't change the paperwork as already filed... with the bank. Cost me another $200, two trips to the BMV and insurance hassle. They blame the customer. Expect the usual 2 hour sales game. Won't buy here again.
Hello, thank you for reaching out. Our customers mean a great deal to us, so we regret to hear of the experience you've described. We'd appreciate the... opportunity to discuss this matter; please contact John David Paglio at 843-237-3673 at your convenience so we can work towards a resolution. We hope to hear from you soon.
Tyler was great! I met him about two months prior and he kept in contact leading up to our decision to buy. It was a little spur of the month as we planned... to wait a few more months but Tyler was there, available and flexible. John the GM was great as well! They had the car on the lot I had built about a month prior so it just worked out great!
I was pleased with my experience at Tidelands. Fraser my salesperson was very helpful and explained everything fully. Did not feel pressured at any point... in the transaction.
Hello Eileen, thank you for the 5 star review. We are happy Fraser was helpful and explained everything clearly! We look forward to seeing you again.
The Very BEST PROFESSIONAL TEAM at an Auto Dealership I have ever encountered. Without any reservations whatsoever, I would recommend to Family and Friends!... If you are looking for the best service, Tidelands Ford/Lincoln of Pawley's Island is the place!
Robert, thank you so much for your phenomenal review of our team! We hope to see you again in the future. Take care!
Service was awful. I took my car in to be repaired. They kept it 8 days. Charged me over $600 dollars. Car was not fixed at all. Took it back and we were... told it may need another part but it was on back order and they could not help me. We will never use them again.
Jean, thank you for taking the time to bring this to our attention. Customer service is one of our top priorities and we are disappointed to learn tha...t you had anything less than a stellar experience with us. Please reach out to Dave Hendricks at 843-237-3673 and we will do our best to make this better. We hope to hear from you soon.
Tidelands Ford is the place to buy a new or used car. I enjoyed the process very much. Johnnie Canteen, my sales rep, was very professional.