Fairey Chevrolet-Cadillac

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 21, 2019

    This dealership sold me a vehicle and did not honor the original agreement we had. They charged an extra $1000 after I had already taken the car and refused... to give me the title or communicate with me via email or any other form. We went to court and it was ultimately dismissed. A court date has yet to be set in North Carolina for another case involving this same instance. As we go to trial, I will be requesting that the $1000 that this dealership demanded and took from me before I was given a title be donated, if I am successful in my case, to the organization currently investigating the dealership which is the SCDMV Dealer License and Audit Unit. I will not let this injustice go unheard. Please take your business elsewhere. I do not know if they took advantage of the situation because I was from out of state or what exactly the reason is, but I would not trust these people to sell me anything. Thanks and God Bless.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    This review is totally fabricated and an attempt by Mr. Matheson to extort money from our dealership with negative and false information. He was suppl...ied with all necessary sales documents and was treated with respect during this whole process. We did defend our dealership successfully in a court of law in regards to this matter, and Mr. Matheson received his title as soon as full payment for his purchase was received. There is no current or past investigation into our dealership of any kind. As a family owned and operated dealership serving our community since 1926, we take great pride in our reputation for superior customer service and treating people professionally. Joe Fairey III

  • 5.0 out of 5
    September 27, 2017

    Having dealt with another dealership in the past, I cannot express how different Fairey Chevrolet is. There was no hassle, no hustle. Ty made the buying... process as easy as it could possibly be. He is very prompt, and had me in and out of the dealership in about 20 minutes. He never attempted to sell me anything but what I wanted. All of the paperwork was completed and only awaited my signature. I would recommend them to anyone looking for a new or used vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • April 11, 2018

    A+++++ Customer Service. Wonderful buying experience. Ty Merritt made the whole process easy and painless. Worth the drive from Aiken, SC. Will recommend... to everyone we know.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 3, 2017

    I drove to Fairey Chevrolet from Charleston to look at and ultimately purchase a used truck. The process was painless from start to finish, the price... was right, and Ty Merrit and his team were very friendly and easy to deal with. I'm happy overall with my decision and the experience

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 6, 2017

    I shopped around at may dealerships but found the best deal and the most honest transaction with Ty Merritt at Fairey Chevrolet. From the beginning to... the end the experience was pleasant, professional and just what I would want to expect. After several very negative visits with the bigger city dealerships, Ty redeemed my faith in purchasing a used vehicle not only with the professionalism but with the best price within 100 miles and I couldn't be happier.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    March 31, 2017

    Great car buying experience as usual!! The wife and I will be back when we need another vehicle!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 3, 2017

    I had a great experience at Fairey Chevrolet Cadillac. I was treated well by Ty Merritt and the rest of the staff, and absolutely love my truck! Very... professional and would definitely do business again

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 3, 2017

    Ty did a great job, I actually enjoyed the buying process. I will use them again with no hesitation.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 26, 2017

    Working with Ty at Fairey Chevrolet was by far, our best car buying experience! Originally when we contacted him on the phone about a vehicle we were looking... at, it was out for the weekend with a dealer. We were disappointed because this was the only day open that we had to come look at the car due to our schedule. Ty understood we were serious about the car so he offered to personally drive the car to us in Columbia from Orangeburg so that we could have it and drive it for a few days. He told us to drive it and take it to our mechanic to have checked out and to see if we really like it. When he drove back to us with paper work in hand, he included a check for an extra key fob to be made as they didn’t initially have two keys. Not once did we feel pressure from them to buy or rushed for a decision. Essentially, the whole experience took place via phone and email, and was by far the easiest & most professional experience we could have ever received. Thanks Ty!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 18, 2017

    I am in a different state and purchased a car from this dealer that I found on the internet and was able to make a deal and handle the majority of the... transaction with their Internet sales rep Ty by email. He was excellent to deal with and made the purchase very easy.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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