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Reviews

Average Ratings

4.5
32 lifetime reviews. Includes reviews of Mercedes-Benz of Augusta from DealerRater.com
  • The best experience ever.

    I was looking for a nice pre-owned vehicle to get back and forth to work. I was replacing a vehicle that the transmission had gone out on and knew...

    Dealer Response

    We are more than happy that we could provide you with a wonderful car-buying experience. If there is anything we can do to further your satisfacti...


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    I was looking for a nice pre-owned vehicle to get back and forth to work. I was replacing a vehicle that the transmission had gone out on and knew I wanted something that was economical and easy to maintain. My experience at MB of Augusta was the best ever. I not only found the vehicle that met my needs but one that was priced below market value. My sales consultant was the greatest. He listened to what I wanted and took me to the car that I am now driving. Wow, I was treated like I was the only customer in the entire dealership. Everyone was so friendly and wanted to ensure I was comfortable. It was great to go in and purchase in a timely and easy flowing manner. I will tell all my friends and family about the experience and the way I was treated.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are more than happy that we could provide you with a wonderful car-buying experience. If there is anything we can do to further your satisfaction, please let us know.


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  • Outstanding service advisor
    May 19, 2017

    Ben Daniels has to be the best service advisor I have ever dealt with. I drive over a hour from Columbia SC to Mercedes-Benz of Augusta to have...

    Mercedes-Benz of Augusta

    Hello, Thank you for your review and positive feedback regarding Ben. We appreciate your business! Please come back to visit with us again.


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    Ben Daniels has to be the best service advisor I have ever dealt with. I drive over a hour from Columbia SC to Mercedes-Benz of Augusta to have any repairs or service done to my car. Ben always keeps you informed aboout the status of your car and when he is talking to you an explaining what is wrong with your car it feels like you are talking with a friend. Thanks Ben

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Augusta

    Hello, Thank you for your review and positive feedback regarding Ben. We appreciate your business! Please come back to visit with us again.


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  • Chrysler crossfire

    I own a chrysler crossfire thats powered by mercedes. I had some issues with my siren alarm system. I went to Chrysler dealership and i asked to r...

    Dealer Response

    Hello, Thank you for your review and kind words regarding Tyrone Price. We're very pleased with the excellent service you received while at our s...


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    I own a chrysler crossfire thats powered by mercedes. I had some issues with my siren alarm system. I went to Chrysler dealership and i asked to replace the siren and they started giving me excuses like "sorry, this particular model of engine is by mercedes, we dont have a particular tecnician to handle this particular engine." My car is a Chrysler- Crossfire they should not give me an answer like that. Well, I went to mercedes-benz of Augusta- GA. I approached Mr. Tyrone Price, which is the service advisor. He gave me one of the best service and handling, he called Chrysler for me, he ordered the parts(siren). As soon as he got the parts he called me right away to schedule an appointment. Today i have my car in for service they replaced the siren, in a couple hours i was ready to go with all my issues solved. I want to say thank you to Mr. Tyrone Price for being so professional in handling this matter with no excuse. I recommend any customer to see Mr Tyrone if they have any issues with their car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for your review and kind words regarding Tyrone Price. We're very pleased with the excellent service you received while at our service center. We appreciate your business! Please come back to visit with us again.


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  • Great services.
    April 22, 2017

    Good service. Very clean dealer ship. Very good service area. I feel very comfortable at this dealer ship.I hope to buying and car from them in th...

    Mercedes-Benz of Augusta

    Hi, Thank you for your review and kind words. We appreciate your business! Please come back to visit with us again.


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    Good service. Very clean dealer ship. Very good service area. I feel very comfortable at this dealer ship.I hope to buying and car from them in the next couple of years.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Augusta

    Hi, Thank you for your review and kind words. We appreciate your business! Please come back to visit with us again.


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  • chasity miller
    February 2, 2017

    Excellent service in teachinge all about the diffent features of my new car. I have.enjoyed chasity miller because there is never a te.that I hav...

    Mercedes-Benz of Augusta

    Hello Elaine, thank you for your business! Glad to hear that Chasity did a great job for you!


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    Excellent service in teachinge all about the diffent features of my new car. I have.enjoyed chasity miller because there is never a te.that I have questions she polite,knowledgeable . I would like to recommend that she is rewarded for. Understandable of the Mercedes products along with her personality.polite ness,and a excellent and being so knowledgeable and education that she make the customer feel assured.

    Does recommend this dealer
    Mercedes-Benz of Augusta

    Hello Elaine, thank you for your business! Glad to hear that Chasity did a great job for you!


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  • I HAVE HAD NOTHING BUT EXCELLENT CUSTOMER SERVICE!

    My salesman is Napoleon Clayburn and I thoroughly enjoyed working with him. He dresses very professional and treats me as though i was a friend an...

    Dealer Response

    Thank you Sharon and James! We are very happy to hear that Napoleon provided you with a great experience. We thank you for your business and look ...


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    My salesman is Napoleon Clayburn and I thoroughly enjoyed working with him. He dresses very professional and treats me as though i was a friend and not a consumer. The experience was GREAT!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Sharon and James! We are very happy to hear that Napoleon provided you with a great experience. We thank you for your business and look forward to your next visit!


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  • 2015 srx

    Found a car I wanted, but wouldn't come down on the price

    Dealer Response

    Thank you Paula! We look forward to your business with us again!


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    Found a car I wanted, but wouldn't come down on the price

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Paula! We look forward to your business with us again!


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  • New car sales team
    October 7, 2016

    Great staff and great process. Great product and value with the MB of Augusta advantage program. Would always do business with this dealership a...

    Mercedes-Benz of Augusta

    Thank you for the kind words! It is always great to hear that we were able to make a customer¿¿¿s experience truly exceptional! We thank you for y...


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    Great staff and great process. Great product and value with the MB of Augusta advantage program. Would always do business with this dealership and the awesome staff.

    Does recommend this dealer
    Mercedes-Benz of Augusta

    Thank you for the kind words! It is always great to hear that we were able to make a customer¿¿¿s experience truly exceptional! We thank you for your continued business and look forward to your next visit!


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  • entire staff
    September 29, 2016

    Everyone at Mercedes Benz of Augusta are fantastic, Sales staff knows the automobiles they sell, Service staff are knowledgeable, make sure you ca...

    Mercedes-Benz of Augusta

    Thank you Mariepenn for the kind words about our team! It is always great to hear that we were able to make a customer¿¿¿s experience truly except...


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    Everyone at Mercedes Benz of Augusta are fantastic, Sales staff knows the automobiles they sell, Service staff are knowledgeable, make sure you car is clean and serviced correctly. The mechanics are the best mechanics I have ever dealt with, they are fast to find any problems, they explain what is wrong and what parts it needs, and work hard to get the job done.

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Augusta

    Thank you Mariepenn for the kind words about our team! It is always great to hear that we were able to make a customer¿¿¿s experience truly exceptional! We look forward to your business with us again!


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  • They are like family
    September 22, 2016

    There has never been a time that I didn't experience great service at Mercedes Charles is excellent...And the detailing department is great I ha...

    Mercedes-Benz of Augusta

    Hello, Awesome! Thank you for your review and kind words regarding Charles and our staff overall. We appreciate your business. Please come back t...


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    There has never been a time that I didn't experience great service at Mercedes Charles is excellent...And the detailing department is great I have recommended Mercedes to all of my Family and friends

    Does recommend this dealer
    Came in for service or repair
    Mercedes-Benz of Augusta

    Hello, Awesome! Thank you for your review and kind words regarding Charles and our staff overall. We appreciate your business. Please come back to visit with us again.


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