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Land Rover Birmingham

(177 reviews)
Visit Land Rover Birmingham
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

Reviews

(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Quick response and very helpful Great service and price

Quick response and very helpful Great service and price I would highly recommend them to

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review, we're thrilled to hear that you were pleased with our quick response and helpful service! We appreciate your recommendation and look forward to serving you again in the future.

Everything was done professional and fast!

Everything was done professional and fast! Truck was ready for pick up soon as I made it there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Anna was a pleasure to work with in my car purchase

Anna was a pleasure to work with in my car purchase experience. She made everything go smoothly!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Best car buying experience I've ever had!

Best car buying experience I've ever had!!!! Anna went above and beyond! She was not pushy, listened to what we wanted and her manager was refreshingly transparent. The finance department process took around 5 mins. I would highly recommend this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Best buying experience!

Best buying experience! John and the finance manager were very superb. I would recommend this dealership to anyone. John was so knowledgeable about all the bells and whistles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Clayton, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jaguar Birmingham Certified Pre-Owned & Service. We can't wait to see you again, have a great day.

I had an excellent experience working with Anna!

I had an excellent experience working with Anna! I would definitely work with her again and would recommend her to anyone looking to buy a Land Rover.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brook, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover Birmingham.

We are very pleased with our experience with DeAdrian

We are very pleased with our experience with DeAdrian Rice. DeAdrian was very courteous, friendly, professional, very knowledgeable and sincere in providing up to date progress on the tires needed for our Discovery Sport. The tire company providing these tires wouldn't take the order because it was a few minutes after 9 a.m., so, intern, we had to wait until 4 p.m. to receive the tires. THIS IS INSANE. Rover should seek another tire company, one that is willing to work with the customers. NEVER AGAIN! Thank you DeAdrian and the guy who installed the tires. YOU ARE AWESOME!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi! Thank you so much for your kind words! We are beyond thrilled to hear about your positive experience with our team. It's our goal to provide exceptional service and we appreciate your support. We apologize for any inconvenience and will take your feedback into consideration for the future. Thank you for choosing our business, you are valued and we look forward to serving you again in the future!

John, immediately approach us upon entering the dealer.

John, immediately approach us upon entering the dealer. He quickly got the keys to the car I was interested in driving. He was very familiar with the car?s features enough though it wasn?t the brand he sold. The paperwork went quickly. No

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, thank you for taking the time to leave a review for us at Land Rover Birmingham. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Friendly, knowledgeable, and professional.

Friendly, knowledgeable, and professional. Didn’t put the pressure on and the entire transaction did not take long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sam, thank you for taking the time to leave a review for us at Land Rover Birmingham. We're happy we could meet your expectations! Thank you, and have a fantastic day!

Everyone was attentive and very helpful.

Everyone was attentive and very helpful. Jim took a great deal of time going through the car?s features and helping me set them. What I have said should have been enough so asking me to complete 25 words is not friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Margaret, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Birmingham Certified Pre-Owned & Service!