Porsche Birmingham

Reviews

4.7
(123 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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4.3

A positive change...

I have been the owner of a e-hybrid for a year and it was due its yearly service. It was a pleasure to deal with this dealership vs the total nightmare sales and service I experienced at Hennessy in Atlanta. I drove 2 1/2 hours and spent the night in a hotel to get this done...that is how badly I was treated at Hennessy.

Dealer response

Rod, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

5.0

Porsche

Excellent service and professionalism / took great care to repair ASAP and get us on the road

Dealer response

Peter Feringa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Porsche Birmingham. We sincerely thank you for the positive review, and look forward to seeing you again soon!

5.0

Amazing Experience

Had my 75k service done on my Cayenne. It was great! The service advisor and the GM were very friendly and helpful. Completely transparent, and given the fact how smooth it was even with all the construction going on, just speaks volumes to the kind of management running that store. A , would recommend.

Dealer response

Hi Steve Booth, thank you so much for your positive comments about Porsche Birmingham! We are always more than happy to assist you if anything else comes up. Take care!

5.0

Charles Vacarella

This is a great dealership and the sales personnel are excellent. They all know their cars and Sam, Lee, and the entire staff are great to work with. I have purchased over 20 cars from this dealership and I just keep coming back because I am always treated above fair. I would recommend this dealership to anyone who wants to be treated special. Katie in accounts is also the best to work with. I always stop by just to visit with my friends there. The service, Parts and the coffee is also great.

Dealer response

Charles Vacarella, we are so happy to read such a great review about Porsche Birmingham! We can't wait to see you again, have a great day.

5.0

Tammy Antonucci, sales rep at Audi of Birmingham

I would like to take this opportunity to publicly thank Tammy Antonucci, the sales rep who sold me a beautiful Nissan 370 Z pre-owned vehicle. I've bought and sold numerous vehicles in my life, but this was, by far, my most pleasant experience. I reside in the New Orleans area, but because of my confidence in Tammy, I took an Amtrack train to Audi of Birmingham to purchase a vehicle. Tammy took the time to actually get to know me and what I was looking for. She knew all the details of the car I was interested in and answered every question to my satisfaction. She worked with my bank to get me the best terms available. She even picked me up at the train station to complete the deal. Tammy made sure the paperwork was completed before my arrival, which went smoothly and quickly. She called me to make sure I made it back to New Orleans and was happy with the car the next day. I am very happy. Although pre-owned, she had the car detailed and it was spotless inside and out, like brand new. Personable and kind, Tammy is truly an asset to Audi of Birmingham. If you are looking to purchase a new or pre-owned vehicle, contact Tammy Antonucci.

Dealer response

Boyd Merrifield, we are so happy to read such a great review about Porsche Birmingham! We can't wait to see you again, have a great day.

5.0

Fast and Easy

Purchased a 2018 Corvette Grand Sport. Drove 3 hrs and was totally relieved. Greg and Chuck were great. Katie made the buying process less grueling than it usually is. I was out of the dealership in 55 mins sporting a clean , bad xxx ride. Detail job was awesome!! Worth the drive

Dealer response

Shane, we are so happy to read such a great review about Porsche Birmingham! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Great classic service

I brought my 2004 Cayenne S in for general service and a recall. The service team knew my car, what it needed and the time it would take to repair. They met every expectation, I also enjoyed the dealership, they had a 914 in the showroom, a 928 on the side, multiple other older cayennes on the lot, a race car on the other side a 930 turbo! on the service lanes and after talking with the service advisor they escorted me back in the shop, introduced me to the shop foreman and showed me a neato 71 targa that was in process of being restored. What a great visit for a Porsche enthusiast such as myself. Makes me want a classic Porsche car even more knowing they have such an engaged service department.

Dealer response

Rgm, thank you for your kind words and this wonderful review! We hope to see you soon!

2.0

Service?

2pm, Monday 8/26/19, entered the service department to find two empty desks. No one arrived after a prolonged polite wait. Walked into the back rooms until I found Caesar in the parts department. Returned to service area, had a conversation with Terry while Caesar performed paperwork. Concluded transaction after five minutes, did not have an informative response to my request. Terry was unable to promptly respond with helpful answers. Asked for my clients paperwork and left. This business received two stars on the sole merit that they were open for business. Initiated correspondence with franchise owner Sonic Auto.

Dealer response

Hi Jtb, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would really like to speak with you more regarding this matter. Please reach out to us at 205-397-2700. We look forward to hearing from you.

5.0

Frank

Outstanding experience. Steve Huett did a great job--exceptional salesperson

Dealer response

Frank, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Porsche Birmingham. We hope to be of service to you again in the future.

5.0

Service at Porsche Birmingham

Waiting facilities very sparse for an upscale dealer

Dealer response

Hello Robert Vick, thank you; we appreciate your feedback!