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Reviews

Average Ratings

4.4
Average based on 25 reviews.
  • awesome experience!

    had a great overall experience, found a great car with a great price. drove 2 1/2 hours and it was well worth it. did not feel any pressure at all...

    Dealer Response

    Thank you so much for your complimentary review of Tony Goddard and our entire dealership at Master Buick GMC. Your comments reassure us that we'...


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    had a great overall experience, found a great car with a great price. drove 2 1/2 hours and it was well worth it. did not feel any pressure at all! i highly recommend this dealership! Tony Goddard is the man to see! but to be honest i would have used any of the fine sales people there. Thank you again Tony! and all the staff that helped out.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for your complimentary review of Tony Goddard and our entire dealership at Master Buick GMC. Your comments reassure us that we're doing everything possible to meet the needs of all our customers before, during and after the sale. It is our great privilege to serve you; I hope you know just how much we appreciate your kind words and your business. Wishing you all the best with your new vehicle and remember - After We Sell, We Serve, Since 1937!" Have a wonderful day and thank you again!


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  • Warranty work and a service/tire rotation

    I had an 8:00 am appointment for fall service and tire rotation. My wife wanted them to check a clunk sound when she turns left or right. Also wh...


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    I had an 8:00 am appointment for fall service and tire rotation. My wife wanted them to check a clunk sound when she turns left or right. Also when the seat moves from position 2 to one a clicking sound it made. They called us at 2:30 to come get the car. When we arrived they said they could not hear the sounds. I asked the service manage to come to the car so my wife could show her the sounds. He apologized and said the techs couldn't hear anything. I left the car with them to fix. I heard from them Friday that they had to order a part for the steering but didn't know what was causing the sound in the seat. I told them to keep the car until they could fix it. It is a 2015 Yukon SLT with less that 7000 miles.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Master Buick GMC

    I had a great experience. Corey Tillman was able to work me in so that I could get my car service and I truly appreciated that.


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    I had a great experience. Corey Tillman was able to work me in so that I could get my car service and I truly appreciated that.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Love My GMC!

    Sales person Gene did a great job in helping me find what I was looking for. He was great from the beginning to the end. I really appreciate the s...


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    Sales person Gene did a great job in helping me find what I was looking for. He was great from the beginning to the end. I really appreciate the service. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Love My GMC!

    Sales person Gene did a great job in helping me find what I was looking for. He was great from the beginning to the end. I really appreciate the s...


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    Sales person Gene did a great job in helping me find what I was looking for. He was great from the beginning to the end. I really appreciate the service. Thank you

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not bad but not great

    I have inquired on multiple cars from this dealer. I have only once went in to drive one. I called to let them know I was on my way and they said ...


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    I have inquired on multiple cars from this dealer. I have only once went in to drive one. I called to let them know I was on my way and they said they would be waiting. When I arrived there was no one around the the rep eventually showed up about 20 mins later. It was great that they give me the keys and said I could drive it on my own. Customer service was not that great but them letting me drive on my own was great!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great overall experience

    Had repairs done to my car at this dealership. Was satisfied with the work done to the car and level of professionalism staff utilized while I was...


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    Had repairs done to my car at this dealership. Was satisfied with the work done to the car and level of professionalism staff utilized while I was there. I will definitely take my vehicles back to theme in the future and will recommend them to my friends as well.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Buying a new car

    We had a great experience buying our new car. Everything was done in a timely manner without alot of waiting around. The paperwork was simple. Gre...


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    We had a great experience buying our new car. Everything was done in a timely manner without alot of waiting around. The paperwork was simple. Great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Leased 2016 GMC Canyon from Masters in Augusta

    First experience leasing a vehicle with the folks at Masters. Seamless experience , treated with a lot of respect and integrity. Definitely recomm...


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    First experience leasing a vehicle with the folks at Masters. Seamless experience , treated with a lot of respect and integrity. Definitely recommend !!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Unsatisfied

    Purchased a vehicle from them last month. They told me they were only running my credit once and they ran it over 7 times. I do not recommend this...


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    Purchased a vehicle from them last month. They told me they were only running my credit once and they ran it over 7 times. I do not recommend this dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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