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Reviews

Average Ratings

3.4
23 lifetime reviews.
  • Satified CUSTOMER

    My experience at Fairway Ford was a very good one. Mr. Earl Jones the sale person who met me at the door did a great job of explaining everything ...


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    My experience at Fairway Ford was a very good one. Mr. Earl Jones the sale person who met me at the door did a great job of explaining everything to me. I didn't feel pressure at all in trying to get me to buy the 2014 F 150 that I purchase. The facility was clean and orderly. I would highly recommend Fairway Ford to my family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Dealer

    One of the best buying experiences I've ever had. Made us a Great deal on a new truck.Treated my wife and I like family

    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Dennis! Check our social media pages to stay in the loop on product news and ...


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    One of the best buying experiences I've ever had. Made us a Great deal on a new truck.Treated my wife and I like family

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your comments keep us motivated and working hard for all our guests, Dennis! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!


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  • Bad customer service

    Very bad communication sales person not very knowledgeable. Hard to get financing at this dealer. Went to the competition got a nice car and easy ...

    Dealer Response

    Dennis, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve f...


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    Very bad communication sales person not very knowledgeable. Hard to get financing at this dealer. Went to the competition got a nice car and easy financing none of the problems I had here. Good car selection but below average staff.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Dennis, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (706) 854-9200 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.


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  • Terrible service

    The dealership seems to care nothing about the customer after the sale. The service department is good for oil changes and not much else. If you...

    Dealer Response

    Thank you, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a st...


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    The dealership seems to care nothing about the customer after the sale. The service department is good for oil changes and not much else. If you need anything else, you will wait days or weeks for your vehicle back, even though they'll tell you it will only be a day when you drop off the vehicle. They do not follow up with the customer. It has been over a month since they told me they would order parts for my vehicle and I've heard nothing from them since.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Fairway Ford of Augusta. Your comments play a key role in the success of our business so we hope to speak with you soon.


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  • Great Staff!

    The staff at Fairway Ford was wonderful! Russell was great to work with and answered all the questions we had. Highly recommend Fairway Ford.


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    The staff at Fairway Ford was wonderful! Russell was great to work with and answered all the questions we had. Highly recommend Fairway Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad experience, clean facility

    I could not recommend this dealership to anyone because of bad sales experience. When a sales person makes a mistake and then you show them and th...


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    I could not recommend this dealership to anyone because of bad sales experience. When a sales person makes a mistake and then you show them and they still want correct the problem that says they don't care. There's a salesman there I would recommend but I can't because of my experience at this dealership. If this dealer would step up to the plate and do what's right It would show they do care about customers. I believe their goal is to sell you one car and no repeat business or referrals.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Very clean and nice dealership

    I really received the best attention possible on both cars I bought. My wife loves her brand new Ford Edge and I know my mama will love her Toyota...


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    I really received the best attention possible on both cars I bought. My wife loves her brand new Ford Edge and I know my mama will love her Toyota Camry.It's a nice car for the price and it's a birthday present from me.I also want to thank BJ Radford for all his help.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Awesome place to buy a car

    We hadn't planned to buy a car but my cars transmission was shot. A great salesman named Johnny helped us weigh the pros and cons of buying a car....

    Dealer Response

    Thank you, David and Adrienne. It was a pleasure meeting and assisting you. Fairway Ford appreciates your review greatly!!


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    We hadn't planned to buy a car but my cars transmission was shot. A great salesman named Johnny helped us weigh the pros and cons of buying a car. Mark the manager worked a great deal for us that we couldn't pass up. I would buy a car there again and again as all staff there are the best. They are very kind and don't pressure you. We feel so blessed to have had such a great car buying experience!!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you, David and Adrienne. It was a pleasure meeting and assisting you. Fairway Ford appreciates your review greatly!!


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  • Fairway Ford

    Very satisfied, friendly and knowledgeable staff. I will return the next time I need service.

    Dealer Response

    Thank you for allowing us to serve you and take care of you and your vehicle. Please call on us at any time in future should you needs us again.


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    Very satisfied, friendly and knowledgeable staff. I will return the next time I need service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for allowing us to serve you and take care of you and your vehicle. Please call on us at any time in future should you needs us again.


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  • Excellent staff

    I was very impressed by the professional staff at Fairway. I pulled in the parking lot at 0930 on 11 Jul frazzled because I was on my way to San A...

    Dealer Response

    Thank you so much for your review of Fairway Ford in Evans, GA. Your experience and feedback is valuable to us. We appreciate your time & CONGRATS...


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    I was very impressed by the professional staff at Fairway. I pulled in the parking lot at 0930 on 11 Jul frazzled because I was on my way to San Antonio when the truck pulling our trailer died. I had only a few hours to purchase a vehicle, and, I had already been to the dodge dealership at 0900 and actually left because the staff were disinterested and really clueless, (or maybe a little of both). As soon as Michelle heard my story she appreciated the gravity of our situation and immediately set about finding the vehicle I was looking to purchase. Within 30 mins I was signing papers.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for your review of Fairway Ford in Evans, GA. Your experience and feedback is valuable to us. We appreciate your time & CONGRATS on your new vehicle!!!! I'm sure you're loving it. Feel free to give us a call for any need you have in the future.


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