Terry Cullen Southlake Chevrolet

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Reviews

Average Ratings

4.5
366 lifetime reviews. Includes reviews of Terry Cullen Southlake Chevrolet from DealerRater.com
  • Lisa Jackson at Terry Cullen is the Best

    I filled out my application on-line. Lisa Jackson contacted me almost immediatly. She was very pleasant. When I cme into the dealership I was very...


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    I filled out my application on-line. Lisa Jackson contacted me almost immediatly. She was very pleasant. When I cme into the dealership I was very ill. Everyone was so professional & considerate. I originally applied for a Cruze although I really wanted the Malibu. Llsa explained everything to me & stuck by my side & made my dream come true. I am know driving a 2015 Malibue! Thank you Lisa Jackson, You're the BESTEST! Kudos to the Terry Cullen team. You guys rock!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 50th Birthday Gift!

    My sales person was not upfront about the details of the loan before going in to sign the contract. I only got answers to the questions that I as...


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    My sales person was not upfront about the details of the loan before going in to sign the contract. I only got answers to the questions that I asked.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Happy Mother of Happy son

    The buying process was stress less, the car salesman Jermaine was thoughtful , he listened to my son's needs for a new car. Jeff was also helpful ...


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    The buying process was stress less, the car salesman Jermaine was thoughtful , he listened to my son's needs for a new car. Jeff was also helpful in the financial aspect of the deal. The financial department: When closing the deal was stress less, and closed the deal quickly. My son and I would like to thank, these three ; Jermaine,Jeff and William for making my son's first car buying experience great. He will always remember that buying a car doesn't have to be a stressful process. Sincerely Cynthus Johnson

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience

    My experience in purchasing a vehicle was GREAT!! Our sales person Greg Williams was phenomenal. He took his time in showing my husband and I vehi...


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    My experience in purchasing a vehicle was GREAT!! Our sales person Greg Williams was phenomenal. He took his time in showing my husband and I vehicles, explained each detail of the vehicles we looked at. He was up front and most of all honest in the car purchasing process. His honesty really meant a lot to me, as I had purchased vehicles previously from other dealerships, and I was fed a lot of lies, simply to get the vehicle sold. It really felt good, to deal with someone that appeared to be honest anyway.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Car Buying Experience

    Jennifer McDaniel and Keith (not sure of his last name but he is in Financing) they were tremendously diligent, efficient and made the buying proc...


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    Jennifer McDaniel and Keith (not sure of his last name but he is in Financing) they were tremendously diligent, efficient and made the buying process smooth. I literally did everything online, spent about 30 minutes signing docs and was off with my brand new Malibu!! Thank you both and the Terry Cullen family for a great car buying experience. #drivenewroadsatTCchevy

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Basic Key with Chip
    April 13, 2017

    On April 10, 2017 I purchased 2008 Chevrolet Impala from a dealer broker (Not Terry Cullen dealer) and the broker only had 1 key to the car. It l...


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    On April 10, 2017 I purchased 2008 Chevrolet Impala from a dealer broker (Not Terry Cullen dealer) and the broker only had 1 key to the car. It looked like a regular Key so I went to Walmart to get another one made and it wouldn't work. It actually made a light come on in my car that said theft. First thing this morning April 13,2017 I called Ivory Chevrolet in Union City to get another Basic Key 🔑 with a chip. Ivory Chevrolet quoted me $90 for the Key, $100 to Program the Key 🔑, and $120 to turn off the theft light. I caused the theft light to come on by the Key I got from Walmart. because I didn't know my Key had a chip in it. So I called up Terry Cullen Chevrolet in Morrow, GA next and spoke to John. Terry Cullen Chevrolet is about 15-20 minutes away from my home and asked the same product question (not setting the theft sensor)just Key and coding.. I paided $29.99 w/tax $32!!! I will go to Terry Cullen Chevrolet for all my services to my car. When Ivory Chevrolet is less than a mile from my house. And they put air in my tires for free!! I don't remember that gentlemens name. Thank you very much Terry Cullen Chevrolet!! I like honest dealerships!!

    Does recommend this dealer
    Came in for service or repair

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  • Terry Cullen Chevrolet truck

    My husband and I had a great experance shopping for his truck. The salesman was really nice and the loan officer was great also. It was late in ...


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    My husband and I had a great experance shopping for his truck. The salesman was really nice and the loan officer was great also. It was late in the evening and they didn't mine staying late to complete the sale.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    Never felt pressured by the sales people. Great selection of cars and the whole experience was easy.


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    Never felt pressured by the sales people. Great selection of cars and the whole experience was easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Car Purchase

    Johnny was very helpful...I did not want to buy a new car but my old car died. He made the stressful process of buying a little easier.


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    Johnny was very helpful...I did not want to buy a new car but my old car died. He made the stressful process of buying a little easier.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great shopping experience

    My salesperson was great and didn't give up on me with trying to make my goals a reality. From the initial sales lead the communication was consis...


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    My salesperson was great and didn't give up on me with trying to make my goals a reality. From the initial sales lead the communication was consistent but not overbearing, by phone and email. Although they did not have what I was looking for exactly in their inventory, I was very much overwhelmed by how they left no stone unturned to find the exact vehicle. Luckily for me it was during a time when the manufacturer was offering a huge sale! The whole process was stress free an i was so appreciative as it was my first car buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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