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Had a 11am appt, arrived early. Sonny my service agent got me in and out in an hour for a oil change, service was great.
I came in to get my oil changed and Sonny made it very easy and time efficient for me. He gave me a driver to take me where I needed to go while they were... doing my service and picked me back up when it was done right on time. Five stars for Sonny. Thanks again bro!
My experience with Heritage Caadillac was wonderful. Mr. Ki-don Park, my salesman was very helpful and polite. I would seek for his services again.
It's reassuring as a car guy and mechanic myself to talk to and deal with someone who is not only knowledgeable with the vehicles they service but in my... opinion an expert on them. That is very rare in today's auto repair world. I dealt with Rob Fraley exclusively and his professionalism and knowledge of Cadillac vehicles exemplifies what Cadillac should portray as their brand ambassador.
The Service Department at Heritage Cadillac is one of the best vehicle Service Departments that I've ever used. Their professionalism is well above standards....
Making the appointment was easy and convient for my schedule. Maybe listened to my additional concerns and made recommendations for service to address... those concerns.
Rob was very helpful in explaining the service required for car, and he kept me posted throughout the process. Great customer service. I am always pleased... with Rob, he treats as a valuable customer.
I love Heritage Mitsubishi Jonesboro. I’m always treated with care and respect especially by the service department. I’ve already been highly rating this... place to everyone. Frankie Walker, Salesman and Horace Smith, Manager treated me great from the beginning when I first purchased my SUV.
Excellent customer service. Fast service but feels like the cost we up slightly. Sonny always provides great customer service and makes sure all of my... care care requests are met.
Rob was very professional. He handled things for me in a very timely manner. I felt very confident in his ability to get done what I needed.