Heritage Cadillac Mitsubishi

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
576 lifetime reviews. Includes reviews of Heritage Cadillac Mitsubishi from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 12, 2019

    Had a 11am appt, arrived early. Sonny my service agent got me in and out in an hour for a oil change, service was great.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2019

    I came in to get my oil changed and Sonny made it very easy and time efficient for me. He gave me a driver to take me where I needed to go while they were... doing my service and picked me back up when it was done right on time. Five stars for Sonny. Thanks again bro!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 26, 2012

    My experience with Heritage Caadillac was wonderful. Mr. Ki-don Park, my salesman was very helpful and polite. I would seek for his services again.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2019

    It's reassuring as a car guy and mechanic myself to talk to and deal with someone who is not only knowledgeable with the vehicles they service but in my... opinion an expert on them. That is very rare in today's auto repair world. I dealt with Rob Fraley exclusively and his professionalism and knowledge of Cadillac vehicles exemplifies what Cadillac should portray as their brand ambassador.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2019

    The Service Department at Heritage Cadillac is one of the best vehicle Service Departments that I've ever used. Their professionalism is well above standards....

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    Making the appointment was easy and convient for my schedule. Maybe listened to my additional concerns and made recommendations for service to address... those concerns.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    Rob was very helpful in explaining the service required for car, and he kept me posted throughout the process. Great customer service. I am always pleased... with Rob, he treats as a valuable customer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    I love Heritage Mitsubishi Jonesboro. I’m always treated with care and respect especially by the service department. I’ve already been highly rating this... place to everyone. Frankie Walker, Salesman and Horace Smith, Manager treated me great from the beginning when I first purchased my SUV.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2019

    Excellent customer service. Fast service but feels like the cost we up slightly. Sonny always provides great customer service and makes sure all of my... care care requests are met.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2019

    Rob was very professional. He handled things for me in a very timely manner. I felt very confident in his ability to get done what I needed.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews