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We have used Gene Messer for years & love them!!!! Very honest, work hard to make their customers happy, they went above & beyond again just like ever... time before!!!! Jimmy Zimmerman is our sales guy he goes above & beyond getting the right truck for the right price , Jeremy is the Manager he is "awesome" great guy to work with on numbers! Tom in finance is super friendly and organized makes signing all the papers fun and quick! I would refer this company to everyone.... Lonny & Traci Lincoln
Thank you Lonny and Traci for the kind words about Jimmy and Tom! We are thrilled that you had such a wonderful car buying experience here with us! We... thank you for your business and look forward to your next visit!
Casey was a great salesman, the finance department is terrible. Couldn’t finance me and had the truck for 5 days. Ended up calling my dealer in ...Houston to buy a truck. Had me financed and done in 4 hours.
Thank you for your feedback about your sale, because that should not have happened. I need to use your case as a learning opportunity, so we can fix t...he issue in the future. Could you please contact me so I can learn more? Jimmy Stallings General Manager jstallings@GeneMesser.com
Buying a car is buying a car. But my overall experience was good. My salesman was excellent. And the dealership was clean and nice. Couldn’t believe t...he the fair price and no bull. They did as they said. Would recommend them. Thanks
Thank you James for the kind words! We thank you for your business and look forward to your next visit!
We could not have been more pleased with the service we received from Gene Messer. We went in looking to purchase a used vehicle and came out driving ...a brand new one!! The sales men and business managers were great and very helpful. This was our first time buying from Gene Messer and will continue to make this our dealership!! Thanks guys
Thank you Gerald and Vianca for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and ...look forward to your next visit!
Gene M. Made purchasing my F-150 very easy and would certainly putchase my next vehicle from them, the salesman was Johnny on the spot with the entire... process
Thank you Rudy for the kind words! We thank you for your business and look forward to your next visit!
Great place to buy a new car! All of our expectations were met. Ask for Thomas Gonzales he did an outstanding job! Thanks Gene Messer and Thomas Gonza...les for making our day.
Thank you Payton for the kind words! We thank you for your business and look forward to your next visit!
Had a recall for a minor transmission shift cable issue. Handled everything like it was a major problem. Always appreciate the consideration shown by... the staff.
Thank you Mike for the kind words! We thank you for your business and look forward to your next visit!
Worst experience ever. Trade in half of blue book. Should look elsewhere. Sales manager did not care to help. Felt like I was trapped. Dealership... not concerned with customer satisfaction!
Thank you for bringing this to my attention. I apologize that your trade in experience was anything but satisfactory. I would like an opportunity to a...ddress your concerns and to earn your business, please contact me at 806-793-2727. I look forward to speaking with you. Jimmy Stallings General Manager
Lincoln stalled on I 27 Abernethy Sunday. Towed to Gene Messer Lincoln. Met service personnel at 7a. Could not get to car for 48h. New engine inst...alled undr warranty Gene Messer Amarillo 7000 dollars. Would not even diagnose problem. It was a fuel filter. Tried to buy new automobile trade in 1/2 blue book value. Please do not get locked into a trap. DON'T GO THERE EVER!UPSET CUSTOMER
Thank you for speaking with me and allowing me to address your concerns. We truly appreciate your business and look forward to your next visit. If the...re is ever anything I can assist you with, please feel free to contact me at jstallings@GeneMesser.com Jimmy Stallings General Manager
The young man that checked me in the lady that called me to up date me and the gentleman that checked me out all did a great job
Thank you for the kind words Donald! We are thrilled that you had such a great experience here with us. We thank you for your business and look forwar...d to your next visit!