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Ginn Chrysler Jeep Dodge

(157 reviews)

Reviews

(157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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customer

I drive 20 miles extra to have my cars serviced by Ginn Chrysler Jeep Dodge, They never let me down. I have 300c and a Dodge Journey. Robert Green, Snellville,Ga

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr. Tim Boggs

Took my truck in for a vibration problem in the rear problem was found by technician something with the driveshaft whatever it was the vibration is gone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Mr. Tim Boggs

The whole staff they’re all amazing people very good to work with that’s the reason I keep coming back outstanding service outstanding sales group !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome people to work with!

Awesome people to work with! They made buying less stressful. This was my first time to buy a car so it meant a lot to me the way they helped me through the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Buying Expeeience

Found me the car I wanted at a price I was willing to pay. Excellent team worked well together. Very smooth and easy transaction. Would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Received a recall notice and it was taken care of

Necessary repair was completed in a timely manner. Only took a week or so from the time I received the notice until the repair was completed

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent

Fast Best car buying experience over several dealerships I have have dealt with. Ryan is the best salesman I have ever dealt with anywhere. If I could give 10 stars on sales experience I would.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall great experience!!!!

Like most people, I hate going to a dealership to buy a car. I looked online at many dealerships for a car. Most dealerships did not work with me or were not straight with the pricing on their vehicles. I finally came across Ginn in Covington and was in contact with them on a vehicle I wanted to purchase. I was in contact with Wes who is a manager there. We agreed on a price for the vehicle and he sent me the worksheet showing the vehicle price, fees, and taxes. I scheduled an appointment to go test drive and purchase the vehicle for the agreed upon price. The dealership looked old as I pulled in but they told me they are in the process of moving to a new location because the building was old and the lot was too small. I met with Wes who directed me to Ryan who was our sales consultant. He told Ryan we already had an agreed upon price and they had the vehicle ready for me to test drive. Paperwork was completed and they even contacted my bank to see if I would get a reduced rate for buying through them. They filled my tank and washed my vehicle spotless clean. Maycio did a fantastic job in going over the vehicle and it’s components. He also ensured I received my registration for accounts with the vehicle prior to leaving. I had to contact him the next day because I didn’t receive one email yet and wanted me to come in to make sure I had it taken care of. This dealership exceeded all my expectations and made this a great experience for my family. I recommend anyone to purchase a vehicle here if you want a fair deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

Jimmy and Wes did a great job with working with us. I normally hat purchasing cars, but this time it was completely different. I will be back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dodge Grand Caravan

The dealers were willing to work with us to make a sale. They worked with us to get close to our desired monthly payment. I believe I purchased a good product. They sold us a good warranty as well, but hopefully we won't have to use it!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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