Reviews
Great selection and amazing staff! Normally it takes all...
Great selection and amazing staff! Normally it takes all day to purchase a new car, but I was in and out in a few hours! I would highly recommend purchasing from John Thornton!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! We appreciate your recommendation and your business. Congratulations on your new vehicle.
Excellent customer service. Very professional. Prompt....
Excellent customer service. Very professional. Prompt. Everyone was very nice. Thank you for amazing service. Love my Buick! Great vehicle. My son also used y'all. We're very satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you and your son for your business. We are thrilled that you love your Buick and were happy with our team.
This is a great crew of people all seamlessly working...
This is a great crew of people all seamlessly working together. I will definitely return and suggest this dealership to others. These folks are the best of the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! Our team appreciates you and your recommendation. We are happy we could help.
Nathan was a very good salesman. He let me take my time...
Nathan was a very good salesman. He let me take my time to look, and think about what I wanted.to buy. Clean environment. Wasn’t sure why so many workers stayed on their cell phone and didn’t communicate with people while waiting. I guess I’m old schooled😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and feedback. We are so glad that Nathan was able to assist you with your purchase.
My visit was good I got my car serviced some things I...
My visit was good I got my car serviced some things I needed to have done the wait wasn't alone the place was clean and I felt safe
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you! We are so glad that we could provide a comfortable environment while servicing your vehicle.
Good and easy to work with gave a fair price. Made it...
Good and easy to work with gave a fair price. Made it very easy and convenient for the buyer. Gave a very fair trade in price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review! We strive to make the car buying process comfortable and easy for our customers. So glad that our team could give you that experience.
I have used this dealer for 6 years. They are friendly...
I have used this dealer for 6 years. They are friendly some more than others. Seem very busy and if you walk in they usually can’t get to you and you have to make appointment. I use them because I bought my car there and I have a warranty if something goes wrong but they are a little pricey
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We appreciate you purchasing and servicing your vehicle with us.
Great service work and yes great follow up! I can only...
Great service work and yes great follow up! I can only say good things about the Thornton team. They answer the phone when called for service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are so glad that our team is able to exceed your expectations and hope we can continue to in the future.
Great people to work with. Everyone always courteous and...
Great people to work with. Everyone always courteous and make you feel welcome. They go above and beyond. Excellent service and sales. Know me by name and always welcome my little sidekick.l
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We are so glad that both our sales and service teams are able to exceed your expectations. We are happy to help you and your sidekick anytime!
I am very pleased with the service I have received, very...
I am very pleased with the service I have received, very professional. Apportioned are taken on time and service advisor kept me updated. Thanks for taking care of my safety in my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for you review! We appreciate you letting us assist you with keeping you and your vehicle on the road.