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John Thornton Buick GMC

(474 reviews)
Visit John Thornton Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 834-9664 (888) 834-9664
Used (877) 876-2676 (877) 876-2676
Service (888) 831-6527 (888) 831-6527

Reviews

(474 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Thornton Buick GMC from DealerRater.

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Zach and Nathan are the best around good ole boys. Very...

Zach and Nathan are the best around good ole boys. Very helpful when trading for my 2017 Jeep Wrangler Unlimited sport. We appreciate the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you! We are so glad that Zach and Nathan were able to assist you with your purchase and trade.

Extremely flexible and fast service. The young lady in...

Extremely flexible and fast service. The young lady in the service department who receives the vehicles is the definition of professional customer service. She received my car unexpectedly and made sure to communicate with me continually.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are so glad that Tanya could exceed your expectations and make maintaining your vehicle a good experience.

The service department is always courteous and efficient....

The service department is always courteous and efficient. Make the appointment was easy and They has me in and out in 40 minutes. Always pleased with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are always happy to assist and appreciate your business.

Excellent service and excellent folks working. I miss the...

Excellent service and excellent folks working. I miss the old folks that were there before when it was Walker. But it was efficient and well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We are glad that our team was able to assist you servicing your vehicle.

Called dealership customer service. Rep. Eric was very...

Called dealership customer service. Rep. Eric was very courteous and welling to help me in a short notice in repairing a tire that was losing air.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you! So glad that Eric could help you get back on the road quickly!

It’s a pleasure using a dealership that respects you....

It’s a pleasure using a dealership that respects you. They have worked with me through some hard times with my truck. I will continue using for service. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We have the utmost respect for all of our customers and are always happy to help!

I have had a good experience with the dealership from the...

I have had a good experience with the dealership from the time that I bought the truck until my first oil change. I will bring my truck back to have it serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and your business! We are happy to assist you with all of your vehicle needs.

Johanna is very professional and she is completely...

Johanna is very professional and she is completely responsible for making the deal go thru on my new purchase. Absolutely an asset to the dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are so glad that Joanna was able to assist you with your purchase.

My service consultant, Tanya, is very knowledgeable and...

My service consultant, Tanya, is very knowledgeable and efficient. Had everything set up for my appointment as soon as I got there. Great job. I was completely satisfied with the time to complete all I had done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! We are so glad that Tanya was able to assist you with servicing your vehicle.

#GREAT JOB#GREAY JOB#GREAT JOB#GREAT JOBTHANK...

#GREAT JOB #GREAY JOB #GREAT JOB #GREAT JOB THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU GREAT JOB GREAT JOB GREAT JOB GREAT JOB GREAT JOB THANK YOU

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much! We appreciate your review and your business.