Reviews
Great customer experience.
Great customer experience. John Johnston is a great salesperson. He listened to my needs, explained every step of the process, and ensured that the purchase of the vehicle was smooth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have done business with Thornton for 15 years and have
I have done business with Thornton for 15 years and have found the service to be great. I would highly recommend Thornton for all your vehicle needs
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best sale person Marva is the best she’s kind and so good
Best sale person Marva is the best she’s kind and so good we always back for her
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service.
Great service. They listened to what I wanted and needed and found the right solution for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good service and best customer service and sale service
Good service and best customer service and sale service recommended to all my friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best car buying experience I have ever had.
Best car buying experience I have ever had. They made is so easy and stress free. I highly recommend them to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Service Department was professional and resolved the
The Service Department was professional and resolved the problems with my truck. Great service was provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
great experience the service was great.
great experience the service was great. No problems as well! I will always use John Thornton Chevrolet!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Advisor and manager were not helpful.
Advisor and manager were not helpful. Their solution to the issue wasn't very clear.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We had a great experience.
We had a great experience. Brian showed us different trucks on the website and asked us some questions to see to see what we were looking for. He went to his manager and came back and said that he thinks he knows the perfect truck for us. When he showed us the truck on the website it wasn't one he had showed us previously. We both had fell in love with it a first sight and knew it was the one for us. He brought it up for us to physically look at it and try it out. I was so glad that we found it right away without having to try out different trucks and go to different dealerships to find the perfect truck for us. We absolutely love it!!! Brain did a great job and everything went smooth for the most part besides being able to drive it off the lot the same day because of lack of staffing to check out the truck on their end. Had a wonderful experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
